Fabulous old Hotel.
Posted Oct 13, 2016 on Hotels
We just stayed overnight prior to a cruise but would go back again for a week earlier in the season when it should be even better.
However be very, very, very careful about the charges----they charged us for 2 dinners which they had confirmed by "E" mail were included in the price paid up front.
I had argued and argued politely, but short of spoiling a wonderful stay ---I paid up..
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
we thank you for taking the time to write your review after your stay at our Hotel Excelsior which we really appreciate. However, we regret to hear about the inconvinience that occured at the check out and want to apologize for the system error.
Thank you for having been our guest, we are looking forward to welcoming again soon.
With best regards,