Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Photo gallery for Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Primary image
Beach nearby
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Hotel Indigo Venice - Sant'Elena, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Calle Buccari 10 S Elena, Venice, VE, 30132

Explore the area

  • Popular LocationParco delle Rimembranze2 min walk
  • Popular LocationBacino San Marco16 min walk
  • Popular LocationSanta Maria Elisabetta Waterbus16 min walk

Choose dates to view prices

About this area

Venice

Located near the beach, Hotel Indigo Venice - Sant'Elena, an IHG Hotel is in Castello, a neighborhood in Venice. The area's natural beauty can be seen at Giardini della Biennale and Grand Canal, while Doge's Palace and La Fenice Opera House are cultural highlights. Maritime Station and Zattere are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Parco delle Rimembranze - 2 min walk
  • Giardini della Biennale - 9 min walk
  • Bacino San Marco - 16 min walk
  • Santa Maria Elisabetta Waterbus - 16 min walk
  • San Giorgio Maggiore - 12 min drive

Getting around

  • Venezia Ferryport Station - 68 min drive
  • Venezia Tronchetto Station - 68 min drive
  • Marco Polo Airport (VCE) - 127 min drive

Restaurants

  • Antica Osteria da Gino - 11 min walk
  • Trattoria dai Tosi - 12 min walk
  • Hostaria All'Ombra - 13 min walk
  • El Refolo - 15 min walk
  • Snack Bar Castello - 16 min walk

About this property

Hotel Indigo Venice - Sant'Elena, an IHG Hotel

4-star Venice hotel in Castello, near Giardini della Biennale
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hotel Indigo Venice - Sant'Elena, an IHG Hotel offers 75 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference space (735 square feet)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sant' Elena Venice
Hotel Indigo Venice Sant'Elena
Hotel Indigo Sant'Elena
Indigo Venice Sant'Elena
Indigo Sant'Elena
Indigo Venice Sant Elena

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 483 out of 961 reviews
5 - Excellent 50%
Rating 4 - Good. 377 out of 961 reviews
4 - Good 39%
Rating 3 - Okay. 68 out of 961 reviews
3 - Okay 7%
Rating 2 - Poor. 25 out of 961 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 961 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room was too close to the kitchen and noisy but we were given another room for the second night and it was quiet and comfortable. The buffet breakfasts are ample and delicious with fresh pastries and hot options. The building and garden are historic, the location residential but very convenient to San Marco.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious. Located in a beautiful residential area. Staff was very friendly. Location was far from the city center but close to water bus. Air conditioning was not that cold
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, great location close to Biennale. Very clean and welcoming.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent all around visit
Stayed 4 nights in May 2022

3/5 Okay

Liked: Staff & service
The resturant and bar on this property is really great and the staff is very helpful. However my room was rather dingy and in the attic, it looked nothing like any of the rooms in the pictures - honestly I should’ve asked to be moved.
Stayed 5 nights in Apr 2022