A great location, close to the Doge's Palace
Posted Oct 3, 2016
For me, what really made this hotel stand out was the quality of the staff -- at the front desk, in the restaurant, in the bar, the cleaning staff. They oozed professionalism and a dedication to service that showed in everything they did. After I checked out and left, the concierge chased me to the water taxi he had arranged, because he had made a serious error in billing me -- an error in the hotel's favor, and which was immediately corrected.
The rooms were relatively small, but well equipped, the beds and linen and towels were to die for. The breakfast buffet was of the highest quality, and the bar was friendly, helpful and well stocked! I would return in a heartbeat. And whose heart would not beat for Venice??