Ratings based on 489 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Don't want to thanks everything very satisfactory.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Really Charming!

Posted Mar 9, 2017
Pros: The atmosphere and staff.
Cons: Not much!
Location: Brilliantly located near to St Marks, the Doges Palace and the Arsenale. A great base while in Venice.
The Metropole hotel is a treasure and so interesting. The owners private collections placed around the hotel are really interesting and give the place an amazing old world feel. The rooms are beautiful with old furniture but all mod cons. Staff are really friendly. Just one word of warning - we were really disappointed in the recommendations made by the Concierge for dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely Wonderful

Posted Feb 18, 2017
Pros: Everything
Cons: Nothing to improve
Location: Great location with lots to do nearby
Beautiful Hotel, Lovely Room, Great Staff, Wonderful Food.
3 out of 5
by A verified traveler from M24

Good location

Posted Jan 31, 2017
Expensive bar. Clean hotel. Bed and pillows too hard.
5 out of 5
Recommended
for Everyone
by A verified traveler from mcr

Great hotel

Posted Jan 4, 2017
Spent a few days over the new year in Venice, using this hotel as our base. It has excellent rooms, good location and a cool bar. Staff are helpful and knowledgeable, also remember your name and room number. A good hotel and one I will use to bench mark others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Dec 5, 2016
The hotel was just as discribed on the website extreamly friendly and well run in a fantastic location next to st marks square The bar and food menu was a little too expensive for us to try as we found eating out a lot cheaper
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Very quirky hotel. Warm, cosy, clean and friendly

Posted Nov 6, 2016
Pros: Our room was lovely, warm. Bed was extremely comfortable . Bath could have done with being a bit bigger.
Cons: Prices in the bar. Breakfast we thought was extortionate at €35
Location: Perfect location, close to everything
3 out of 5
by A verified traveler

Ok but outdated.

Posted Oct 29, 2016
Pros: Location is great. Perfect for basing yourself for exploring.
Cons: Needs some modern touches. Over attentive staff (though some might like that).
4 out of 5
Recommended
for Everyone
by A verified traveler

Charming relic, very old Venetian style.

Posted Oct 19, 2016
Pros: The staff, location, comfortable
Cons: Free bottle of water, 5 euros rather expensive, not used to paying for water at minibar rates!
Location: Brilliant location by St Marks Square, canal entrance for arrival by water taxi.
The staff could not be more helpful. Good location.
5 out of 5
by A verified traveler

Excellent hotel for service, ambiance and location

Posted Oct 17, 2016 on Hotels
the hotel was great with wonderful public rooms...bar, main lobby, bfst room, outdoor terrace. Service was excellent as was location. Highly recommend the Metropol!