Interior

Reviews of Hotel Orion

2 out of 5
Hotel Orion
Spadaria 700/a San Marco, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 337 reviews" "
Rating 8 - Good. 142 out of 337 reviews" "
Rating 6 - Okay. 41 out of 337 reviews" "
Rating 4 - Poor. 7 out of 337 reviews" "
Rating 2 - Terrible. 3 out of 337 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here! Great location, friendly people at the desk and great breakfast.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
16th year old birthday celebration in Venice
We really enjoyed the stay in the hotel. There were 3 of us, me, my husband and our 16 years old daughter. The staff was amazing, friendly, welcoming and helpful. The room was basic but was clean. One thing I would have liked is a proper safe deposit box to fit for example the iPad, it only could fit passports and not much else. Overall very happy with our stay and I would recommend it.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ORION HOTEL
The staff and location were all very good and friendly and helpful. There was a problem with the t.v. reception but I wasn't in the room that much.
Stayed 16 nights in Sep 2023

4/10 Poor

Ina, SAN JOSE

Stayed 4 nights in Oct 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and kind staff, very clean and felt safe! Thank you!
Stayed 2 nights in Sep 2023

8/10 Good

Rachel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable with luggage from Rialto stop. Very close to St Mark's Basilica. Lots of shopping & dining options close by. Outside table & chairs for guests which was good for an evening drink. Room a good size & comfortable bed. Breakfast fairly basic but tasty, would have loved some bacon & hot food. Staff at reception always friendly & helpful.
Stayed 3 nights in Aug 2023

8/10 Good

miguel, kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis by St Mark's square
The location is great. Right in the middle of the action just off St Marks square. Yet with all the hustle and bustle of the area this was a quiet oasis.
Stayed 4 nights in May 2023

10/10 Excellent

Lyndsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in prime location with great staff.
This hotel deserves a better rating than 2 star in my opinion the room was beautifully decorated with ornate furniture. Beds were very comfortable. Our rooms were cleaned everyday with fresh linen and towels. Prime location right next to St marks an 10 min walk from Rialto. Good access to boats with public transport and trips. Continental Breakfast was free so additional thumbs up. Only downside is we were on 3rd floor with no lift and my daughter has leg problems. However the day we arrived the staff carried our luggage up for us. The staff was always present and friendly towards us offering help and guidance whenever possible. Theres also an area at the back to eat snacks as eating in restaurants can be pricey so having this made life more affordable. The mini bar fridge was useful and the prices wernt that different to the shop prices which was underneath thd building should you need it.
Stayed 4 nights in May 2023

10/10 Excellent

Meena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time coming to Venice and first time staying at Orion. It’s good hotel and great location. Good breakfast spacious room and great customer service. I would definitely stay here again
Stayed 1 night in Apr 2023

10/10 Excellent

Odile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet. Nice staff
Stayed 2 nights in Mar 2023

8/10 Good

NOEL R

Liked: Staff & service
Stayed 2 nights in Mar 2023

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little boutique hotel. Great location. Small rooms, but have everything you need. There are some quirky rules like having to leave your key with the front desk when you leave and no eating or drinking in your room.
Stayed 2 nights in Jan 2023

10/10 Excellent

Teodoro Moscoso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was excellent.
Stayed 2 nights in Oct 2022

8/10 Good

Virgil N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager did a good job sorting out some of the noise that was outside the hotel. There were some construction going on outside on the first night and it was quite loud, but he went over and talk to them and put a stop to it! He did a good job responding to our needs as a customer!
Stayed 2 nights in Oct 2022

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in the very center at san Mark’s square, very accessible to restaurants and water taxis or public transportation, the room was clean and very helpful staff
Stayed 2 nights in Oct 2022

8/10 Good

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, great location, 5 min walk to san marco square! Room was cute and clean! Washroom could do a renovation (tiles looked a little worn, grout lines a little dirty), but overall great stay!
Stayed 4 nights in Sep 2022

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to book this hotel last minute and arrived late at night. The 3 people at reception that I interacted with, were amazing and kind at any given time of day! I had scheduled tours early morning and they were able to provide a to-go lunch for me. There is also no elevator but someone provided assistance with my luggage. I had a pleasant stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 2 nights in Sep 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Orion hotel
Right next to St Marks square 👍 Double en-suite room with shuttered windows onto the street👍 Modern bathroom 👍 Air con👍 Had to unplug the fridge and tv to use sockets to charge phones 👎 Noise from street late at night and early hours due to location (expected) Staff very friendly and very helpful
Stayed 3 nights in Dec 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Piazza San Marco stay at Hotel Orion
We loved our 15 night stay at Hotel Orion! The location was so convenient! The front desk staff were all very kind, friendly, and extremely helpful! We were so impressed with Elena! Elena was a real blessing giving us so much help with directions, activities, restaurants, tickets, etc on our first trip to Venice! We left our quiet Hotel Orion room and were in St. Mark’s Square in minutes! We loved starting and ending our days at San Marco square listening to the live music being played at the restaurants in the square and admiring the amazing architecture of the buildings in the piazza! The room was pretty and always very clean. We slept well each night due to the shutters on the windows which made the room quiet and dark. The bed was comfortable and we had a private bathroom with a shower. The room was in an annex a few doors down from the hotel and was up a short flight of stairs. We had no problems during our stay. We felt so happy that we had selected Hotel Orion and had met the kind people who work there! They made our trip very special! We recommend this hotel and hope to return there someday.
Stayed 15 nights in Oct 2021

2/10 Terrible

Amanda

Disliked: Staff & service
Stayed 2 nights in Jun 2020
Response from Massimiliano on Jul 15, 2020
Dear Amanda, we can not find your name in our Guests list, also from the date of your review you should be here in June, May, April or March, but we were closed for Covid19 in this period and after that again we can not find your name. Are you sure you were here? Also, you just give a rate without any explanation, are you sure you saw the hotel? Just a rate without any comment is not usefull for us to improve our job: how can we modify what is not good if we don't know what is not good?

4/10 Poor

James

Stayed 2 nights in May 2020
Response from Massimiliano on Jul 15, 2020
Dear James, we can not find your name in our Guests list, also from the date of your review you should be here in May, April or March, but we were closed for Covid19 in this period and after that again we can not find your name. Are you sure you were here? Also, you just give a rate without any explanation, are you sure you saw the hotel? Just a rate without any comment is not usefull for us to improve our job: how can we modify what is not good if we don't know what is not good?

8/10 Good

Clover88, CA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and kept up well, friendly staff.
Stayed 5 nights in Dec 2019

8/10 Good

Keri, Illinois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PERFECTLY located, just steps away from San Marco square. Near lots of restaurants and shops. Great location. We were only there for one day, so it was important for us to be near the main attractions to save time. The hotel was super cute, marble steps (no elevator) to our room on the first floor. Lovely, venetian style room. Bathroom was small, but totally adequate. It was basic, but perfect for what we needed, and not super expensive.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff !!! Great location, and nice continental breakfast included 👍
Stayed 1 night in Oct 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Exceptionally clean! Right on St Marcos square. Would recommend!!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in an excellent location for Venice's main attractions. the bathroom is a little small and there is no lift but this is more than made up for with a lovely breakfast room and really helpful and nice staff. and they have a locked place to keep luggage after check out. really glad we picked here to stay
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was small and the toilet seat was very loose. The toilet paper roll holder was behind above your right shoulder. The staff was friendly and helpful. The location of the hotel was is about 100 yards off Piazza San Marco — very convenient.
Stayed 2 nights in Sep 2019

10/10 Excellent

Barb, Ontario, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with a great location for a reasonable price. The room was clean and spacious. The bathroom had large luxurious towels and great water pressure. The air conditioning worked well and the room was very quiet. The only downside is that there is no elevator although our bags were brought to our room for us.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Kristin, Charlotte

Traveled with family
Liked: Cleanliness, staff & service
Hotel Orion was VERY conveniently located near Piazza San Marco. Check-in was efficient and the place was clean and safe. The beds were very uncomfortable (flattest pillows ever) and there was zero water pressure (pretty much just what gravity provided). It was noisy in room 25 because we were right above the little gelato shops that stay open fairly late. Not really the hotel's fault, but if you're a light sleeper the rooms in that area might not be the best. Also, the curtains were sheer and we didn't figure out until morning that we could have closed the exterior shutters. Again not the hotel's fault, just advice if you're staying there and you find it too bright & noisy like we did. Close the shutters.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the larger rooms and baths, tho small by some standards. The staff were all excellent and I'd stay there a third time. The first time was in 1992!
Stayed 3 nights in Apr 2019

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properties a little hard to find but everything in Venice is hard to find. Desk staff was very friendly spoke English well gave very good suggestions on dinner
Stayed 2 nights in Mar 2019

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Orion - Loveliest hotel in Venice
Hotel Orion is the loveliest hotel. The staff on reception are so helpful and chatty, we got lots of information about the local area and how to get around Venice. The room was beautifully furnished and it had everything we needed! Great wifi signal and very spacious which we didn't expect. Noisy room upstairs the first few nights but thats to be expected in such close proximity to other guests! The selection at breakfast was always excellent, plenty of choice and nothing was too much for the server each morning. I would highly recommend this hotel! Felt just like home :)
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
This hotel has the smallest reception we have come across with exceptional receptionists that are most welcoming and attentive. The location provides the perfect spot to explore Venice and the mini bar is a bargain. Breakfast is a perfect continental type to set you up for a day ‘lost’ in the back streets of this enchanting city.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I don't think it is unique but it is certainly very near to St Marks Square and easy to reach other landmarks within Venice.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Maggie, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to many of the major sights. Good shopping and restaurants at your doorstep. Staff was very helpful. Bathroom shower is very small. Spacious bedroom with small table and desk that make it easy to place your belongings
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The rudest staff ever!
We had booked a room through Expedia at this hotel, a double bed room including breakfast. We slept the first night there, woke up in the morning to go have breakfast, the manager told us we can’t have breakfast there. We kept explaining and showing our booking to them which included breakfast but they kept saying no. So we didn’t get what we paid for, they wouldn’t talk to us politely and were so rude. What a shame as the hotel is actually nice. Will never stay here again!!!!
Stayed 1 night in Sep 2018

10/10 Excellent

jules0403, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Central Hotel
The Orion is approximately 5 minutes walk from Saint Marc’s Square. It is surrounded by shops, restaurants etc and an ideal place to stay. The rooms were comfortable and clean. It should be noted that there are no lifts in this hotel and the steps up to your room are steep. The staff were helpful especially Stefano on Reception. The only slight negative is that the breakfast room is small and the continental breakfast is limited. It is also a tight squeeze to get past people to try and get your breakfast. That said I would stay here again because of its location and you eat so much during your stay anyway, a smaller breakfast is fine. Good hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in Venice
Very close to st. Mark's square. Breakfast was great. Comfortable for the family.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Minutes from San Marco Square
First off, it’s listed as a 2 star hotel so don’t expect anything fancy. The front desk staff was super friendly, nice, and really helpful. The check-in process was easy. As we had arrived prior to the check-in time, the hotel offered to hold onto our bags and even bring them into our room when the room was ready. There isn’t an elevator, so I was fully expecting to carry the suitcases upstairs, but another gentleman from the hotel took care of the bags for us (and even so when we checked out!). Check out the next morning was also super easy and fast. The room was fairly spacious for two people. The decor isn’t anything glamourous, and definitely outdated, but the bed was comfy. Our window faced onto the street where the front door of the hotel was so you could hear the hustle and bustle of Venice, but it wasn’t an issue at night. The included breakfast runs from 8-10am and includes cereal, fruits, hard boiled eggs, yogurt, coffee of various varieties, a selection of deli meats and cheese, toast, and tasty pastries. This was great and the dining room was cozy and cute. Wifi was included and worked really well. The only downside we experienced was the AC in our room. The temperature in the room read 26 degrees Celsius the whole night and despite putting the AC on max, the temp didn’t budge. Seemed like the AC was just blowing air and not cooling it at all. Overall, a good hotel for a short stay in Venice. Just wished our AC worked better.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A little hard to find, a bit claustrophobic in reception, but rooms are neat and clean, excellent breakfast, a good value
Stayed 1 night in Jul 2018

6/10 Okay

G&B, Long Island NY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Served the purpise
Nice hotel. Very convenient to St Mark’s Square. Room ok, Bed/pillows not too comfortable, shower very small. Nonetheless would consider another visit for a brief stay bc staff helpful and nice.
Stayed 1 night in Jun 2018