Double Room, Lagoon View (Charming) | View from room

Reviews of Hotel Paganelli

3.5 out of 5
Hotel Paganelli
Riva Degli Schiavoni 4182, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1002 reviews" "
Rating 8 - Good. 353 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Quinton

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this quirky space. It was clean and enjoyable. The staff was exceptionally helpful and welcoming. I would happily stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mabel

Traveled with group
Liked: Staff & service, property conditions & facilities
The place is very quiet, very friendly staff, the hotel is in a good location very close to the port of Zakarias
Stayed 2 nights in Feb 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very close to San Marco Square and opposite Vaperetto stop just outside. Overlooking Grand Canal. Good size room for three travellers. Would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
Room was fantastic 3 minutes to San Marco public transport outside the hotel door would highly recommend and would stay there again staff were very friendly and very helpful
Stayed 4 nights in Jan 2024

10/10 Excellent

Brian

Stayed 2 nights in Dec 2023

2/10 Terrible

ANTONIO RETO EDUVANE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff has attitude

10/10 Excellent

Zoe, Carolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about the hotel. Will highly recommend it.
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Yamileth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal súper amistoso limpio y cálida
Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel in a perfect place
From the moment we spoke to Elvis we knew we would love this hotel And we did the room was perfect, the view from the window was amazing. It is so central to everything. Elvis gave us great advice on how to get to everything and could not have been more helpful. Photos are from our room
Stayed 2 nights in Nov 2023

10/10 Excellent

hongying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for the first time visitors. It is right by the water bus stations for the route 1, 4.1, 4.2, 5.1.5.2, 14, etc. We found it very convenient to get the places we wanted. It is a few minutes walk to the most popular St Marko square. Good restaurants are all around. The front desk service is terrific and very helpful. The room is clean, very quiet for good quality sleep. The breakfast offers wide variety of options and we loved it. We highly recommend it.
Stayed 3 nights in Nov 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

6/10 Okay

Richard

Disliked: Property conditions & facilities
The property location was very good. Close to everything and right next to the vaporeto stop (water bus). The breakfast was wonderful too! However, do not get a ground floor room. The room door opens directly onto the lobby and is next to the restaurant bathroom door! Terrible! Very noisy! Not only that, the room has a picture window that opens onto the indoor lobby. Just crazy. If you were to open the curtains everyone in the lobby could look into your room. Obviously we kept the curtains closed for privacy, but the noise and location were worth less than one star. And we paid over 250€ for this terrible room, more than we paid for much better rooms of anyplace we stayed in Tuscany, Lake Como Santa Margherita or Cinque Terre. I would consider staying here again, but not in a ground floor room. I complained vigorously to the staff, but they said there was nothing they could do to help us. Shameful for them to rent a room in such a terrible location with a window to the lobby. Only thing I can figure is that it was an office they converted to a guest room, but could at least have eliminated the inside window.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this hotel, you won't regret it!! I found this hotel on Expedia and was a little sceptical as the price was so great and the location was amazing!! Read a ton of reviews and decided to risk it. Do glad we did everything they said was true. Rooms were spotlessly clean, the staff were so friendly and helpful and the location was brilliant. Beds were so so comfortable too and all the little amenities you could possibly need. We walked everywhere, saw loads and had an incredible city break in Venice. Hotel Paganelli was the icing on the cake, perfect place to stay and can't recommend it enough. I won't be looking anywhere else the next time we visit.
Stayed 3 nights in Oct 2023

10/10 Excellent

EUGENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we are in should not be rented. It unbelievably has an interior window facing the lobby and kitchen with a restaurant toilet door next to our room door. Crazy! Very noisy with staff in the kitchen playing music and lots of commotion just outside our door. Totally insane! Luckily it is more quiet at night, but it is 7:30am now and I can already hear people talking outside our room. We are paying 250€ per night for an unacceptable situation! I complained and they just said, that’s what it is and they can’t do anything about it. We have been in Italy traveling for 3 weeks, Lake Como, Florence, Cinque Terra, Siena and this is the most expensive and worst hotel of the entire trip! We are here for 3 nights and can’t get out soon enough!!
Stayed 1 night in Oct 2023

6/10 Okay

Neal

Liked: Cleanliness
Disliked: Room comfort
Very odd
This hotel has a great location. I had a delayed flight and late check in and didn’t feel the love on arrival. Also, my room had a large window that looked into some sort of lounge space. The window literally looked into another interior room! Hysterical. It was like sharing my room with whoever happened to be out there. Honestly really awkward, noisy, etc. at least I can put this one down as the oddest hotel I’ve been in!
Stayed 2 nights in Oct 2023

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Douglas G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view. 5 stars. Rooms very small and shower is very slippery. Dangerous
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in a Good Location
Convenient location near St Mark’s Square and water taxi stop. Great views & friendly staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel and its perfect location in Venice! Although we did not have a water view, we were lucky enough to get a private balcony facing the back side of the property. The balcony was nice and quiet which gave us a break from the crowds. The room decor was gorgeous and the staff were excellent! I would definitely stay here again.
Stayed 2 nights in Aug 2023

6/10 Okay

Anton

Stayed 1 night in Aug 2023

10/10 Excellent

dorit

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW, Amazing room, location, service!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best location for Venice. Good breakfast and wonderful staff.
Stayed 1 night in Jul 2023

8/10 Good

Ye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel inside is clean, modern and nice with lagoon views is a plus. Hotel staff are very friendly and helpful
Stayed 2 nights in Jul 2023

8/10 Good

Sudarshan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Great location - right across San Zaccaria boat terminal, and less than 5 mins walk to the Doge’s palace. That’s the best part of the hotel. Very convenient to get to any part of Venice from here. The hotel has been modernised hence amenities are all new. Rooms however are tiny - our room on 3rd floor required 2 elevators and bunch of stairs to get to (not ideal but it’s ok if you’re travelling light).

8/10 Good

Rosina Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and the staff were very friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Fritz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great lagoon views. Owner and staff were wonderful, very accommodating, helpful. Easy 5 minute walking distance to San Marco and the Palace Ducale. Hotel is literally right in front of the San Marco-San Zaccaria ferry stop, so transportation is perfect. Air conditioning worked well, modern updated bathroom. Unfortunately we slept in and missed the breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed here one night en route to the Dolomites but I completely enjoyed it. The staff were all very kind, the location is convenient to water taxis and the main square, and the room was very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Fang

Traveled with family
Liked: Cleanliness
A very nice place with best location!
Stayed 3 nights in Jun 2023

2/10 Terrible

Flora

Traveled with family
Liked: Cleanliness
Amazing location, very clean, rooms are updated with all the modern amenities, nice bathrooms, Very nice breakfast area. Water taxi sroo off is 1 min walk from the hotel
Stayed 1 night in Jun 2023
Response from Francesco on Jul 1, 2023
Dear Flora,thank you for your review,but despite the positive comment, you entered the minimum possible score.please change your vote correctly.Best regardsReception Staff

10/10 Excellent

Kenji

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and stuff was nice. Nice location and walkable to major sightseeing areas.
Stayed 1 night in Jun 2023

10/10 Excellent

JAGRUTI

Stayed 2 nights in Jun 2023

10/10 Excellent

Lupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! 3minute walk to St Mark Basilica. Lots of restaurants and shops. Hotel was clean and very comfortable bed. Staff very friendly and helpful. A big thanks to Francisco and Veronica super friendly and provided us with very helpful information. They were able to get us tickets to a concert where Antonio Vivaldi’s Four Seasons was being It was wonderful!
Stayed 2 nights in Jun 2023

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This staff went out of its way to be helpful. I emailed them numerous times before my trip and received a response within 30 minutes. We had 2 rooms on the basin of Venice and they were right next to each other with a third door that could close of the hallway so we could leave our doors open like a suite. It was perfect! Good breakfast, too!
Stayed 2 nights in May 2023

8/10 Good

melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little pricey for what it was.
Stayed 2 nights in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Very busy area, so it you're looking for solitude I'd go somewhere else, but perfect if you want to be near all the attractions! The front desk people were great too.
Stayed 1 night in May 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Value
The hotel was in a great location next to St Mark's Square. The staff was courteous and the room was clean. However, our shower would not drain fast enough so we were standing in water most of the time. We contacted hotel staff and they attempted to fix it, but it still did not drain fast enough.
Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room for what I paid and awesome location.
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent service and location. Vaporetti just out the front and get a lagoon room if possible. The hotel is a bit of maze and the breakfast is around the corner - but nothing to cause a problem.
Stayed 1 night in Mar 2023

6/10 Okay

Tawnia Clarkson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Jacqueline

Stayed 2 nights in Apr 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near San Marcos. Near vapporetto stops.
Stayed 1 night in Feb 2023

10/10 Excellent

Adem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel , friendly staff and great location, this was our second time staying here, it’s basically 3 minutes to St Marks square and if you opt for a room with a view you will have the best view in Venice. Highly recommend
Stayed 2 nights in Jan 2023

10/10 Excellent

Elizabeta

Stayed 1 night in Jan 2023

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cramped rooms but stellar location. I would happily recommend this hotel to anyone working on a budget.

10/10 Excellent

Jorge

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Great location..great service…great price. We had a room overlooking the grand canal. Beautiful.

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it