Ratings based on 707 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Scotland

Friendly and welcoming hotel in central location.

Posted Nov 16, 2016
Pros: From arrival through until departure, the staff in the hotel seemed to take a genuine interest in their guests by providing good information on local sites and attractions. Situated close to Piazza San Marco, the hotel's central location is ideal for some of the main attractions in Venice and others are within easy walking distance. The hotel bar was lively and entertaining most nights. Breakfast was of a high standard and served as a buffet with extensive choice and variety.
Cons: The restaurant attached to the hotel provided a high standard of cuisine with prices to match, therefore considered outside of our budget.
Location: The main location close to the hotel, Piazza San Marco, is about five minutes walk away.
5 out of 5
by A verified traveler from UK

Fabulous hotel and restaurant

Posted Nov 15, 2016
Pros: Friendly staff Complimentary Proseccco Great restaurant
Cons: No tea and coffee facilities in the room
Location: Perfect central location for sight seeing
Room was great, the queen sized bad was so comfortable. It was our 15th anniversary and the hotel gave complimentary prosecco bottle on the first night which was a nice touch. The restaurant is fabulous! The hotel staff couldn't be more helpful and friendly. One criticism though... no tea and coffee making facilities in the room which meant having to make them in the corridor!! This should be remedied asap!
5 out of 5
by A verified traveler

Posted Nov 14, 2016
Andrea, the concierge was amazingly helpful and made the holiday experience to be a great one. The hotel was central to everywhere and the breakfasts were delicious. The hotel provided a free trip to Murano to see a glass factory and glass blowing. It was very interesting, George was extremely knowledgable and there was no pressure to buy anything.
5 out of 5
by A verified traveler from Amsterdam

fantastisch hotel

Posted Nov 12, 2016
Ligging, kamer, ontbijt, service, alles helemaal top!
5 out of 5
by A verified traveler

Great location near St Mark's

Posted Nov 12, 2016
Pros: Location, helpfulness of front desk staff
Location: St Mark's square, many restaurants, easy access to vaporetto
Nice room with separate area for luggage and nice bathroom, quick walk to St Mark's Cathedral and many other sites in Venice
4 out of 5
by A verified traveler from Suffolk

Central location for San Marco

Posted Nov 7, 2016
Pros: It was my birthday and the hotel left a bottle of sparkling wine for us which was a nice surprise. The breakfast was good. The room was a good size.
Cons: Noise from kitchen and courtyard
Location: See above. We went on an island trip. In hindsight I would consider using the water buses to make more use of the time.
As earlier review. Hotel only a few minutes walk to San Marco Plaza. Venice is easily walkable to all sights or use the water buses. The only downside was our room overlooked a walll in a courtyard. There was a scaffold tower to access the roof. At 8am the workman arrived and used the tower to access the roof with materials, tools accompanied by noisy banter. The courtyard was also used by kitchen staff both morning and night again with noisy chatter once until midnight.
4 out of 5
by A verified traveler

Insonorisation peu suffisante

Posted Nov 4, 2016
Très bon hôtel, le personnel et très agréable, parlent un très bon français et donnent de bon conseils Les chambres sont très agréables, spacieuse et très bien équipée. Le seul point noir est l isolation phonique qui est insuffisante c'est dommage Concernant le petit déjeuner il est très divers et il y a du changement tous les jours. Un petit déjeuner de qualité Je recommande vivement cet hôtel
4 out of 5
by A verified traveler from Paris

Très bon endroit

Posted Nov 4, 2016
Très bon rapport qualité prix. Personnel souriant et discret , hôtel calme et incroyablement bien placé . Chambres propres et bien équipées. Seul le petit déjeuner n'est pas à la hauteur. Beaucoup de produits mais assez basique. J'y retournerai malgré tout.
5 out of 5
by A verified traveler from uk

Fabulous hotel, centrally situated

Posted Nov 2, 2016
Pros: Location. Decor. Comfort. Cleanliness. Friendly staff. Great bar. Tea tray on the landing, with hot drinks available anytime.
Location: Excellently located for st. Mark's basilica, doges palace, bridge of sighs. Fenice. Rialto.
Had four nights here. Friendly, helpful staff. Lovely room, clean and well furnished. Superb breakfast. A great location. Approx. 3 min walk to st. Marks square and about 10 minutes from the Rialto.
4 out of 5
by A verified traveler from Tel Aviv

very good location

Posted Oct 26, 2016
Pros: room was spacious and nice, clean and nice bath room.
Cons: amenities, small lobby, expensive restaurant, not a 4 1/2 star hotel.
Location: very good location