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Reviews of Hotel Villa Patriarca

4 out of 5
Hotel Villa Patriarca
Via Miranese 25, Mirano, VE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 268 reviews" "
Rating 8 - Good. 93 out of 268 reviews" "
Rating 6 - Okay. 18 out of 268 reviews" "
Rating 4 - Poor. 4 out of 268 reviews" "
Rating 2 - Terrible. 1 out of 268 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Braison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Would recommend to anyone, the concierge on staff spoke great English, they had great food recommendations, breakfast and coffee in the morning was awesome! The villa is about 2 min from the bus stop (walking), which made things very easy to not need a car. Just be careful, the concierge told us that the bus drivers sometimes skip the stop closest to the villa and stop at the one further up the street because more people get on there, that was the only difficulty we encountered staying here.
Response from Patricia on Feb 17, 2024
Dear Mr. Braison,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Patricia on Jan 20, 2024
Dear Paul,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 14 nights in Sep 2023
Response from Patricia on Oct 21, 2023
Dear Mr. Edward,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

10/10 Excellent

Terri S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Patricia on Oct 5, 2023
Dear Terri,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

10/10 Excellent

Dalia

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great Place to stay!
The Hotel is very beautiful, the small town is charming, 20 min from Venezia, 40 mins from Vicenza where I needed to be. we stayed at the new wing and the room was simple but clean and nice. service was great and so was the breakfast. The outside is very beautiful with a large swimming pool, and parking on site is available for free. will definitely stay again.
Stayed 5 nights in Sep 2023
Response from Patricia on Sep 20, 2023
Dear Mrs. Dalia,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

8/10 Good

Melanie

Stayed 1 night in Sep 2023
Response from Patricia on Sep 7, 2023
Dear Mrs. Melanie,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

10/10 Excellent

imran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was beautiful, the staff was especially accommodating and friendly. Highly recommend this place.
Stayed 1 night in Aug 2023
Response from Patricia on Sep 7, 2023
Dear Mr. Imran,Thank you very much for you kind feedback about your stay at Hotel Villa Patriarca.It will help us to improve the quality of our services and customer satisfaction, which is the goal of our daily work.It has been a pleasure to meet you and we hope to welcome you back very soon.It’s not a goodbye but it’s a see you later!Warmest regards,Hotel Villa Patriarca Staff

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel ,breakfast excellent .Staff great
Stayed 7 nights in Jul 2023
Response from Sofia on Aug 15, 2023
Dear Barry,Thank you very much for your kind feedback on your stay at Hotel Villa Patriarca.It will help us improve the quality of our services and customer satisfaction, which is the goal of our daily work.It was a pleasure meeting you and we hope to welcome you back very soon.Best regards,Staff of the Hotel Villa Patriarca

10/10 Excellent

Naima

Stayed 3 nights in Jul 2023
Response from Sofia on Aug 15, 2023
Dear Barry,Thank you very much for your kind feedback on your stay at Hotel Villa Patriarca.It will help us improve the quality of our services and customer satisfaction, which is the goal of our daily work.It was a pleasure meeting you and we hope to welcome you back very soon.Best regards,Staff of the Hotel Villa Patriarca

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the garden in the back and tables set up in the front of the property, under the trees. Close by to the train station to go into Venice.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and kind staff. Very helpful. Close to the downtown of Miran. It’s a little too far from Venice it takes 40mins by bus.
Stayed 2 nights in Nov 2019
Response from Michael Russo - Front Office Manager on Nov 27, 2019
Dear Guest, it is always a pleasure for us to receive this kind of feedback and appreciation, we are really grateful and we look forward to seeing you again soon should you come back to Mirano. Yours Sincerely, Michael Russo Front Office Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Now they are making you pay the parking...... Mirano is not a big city and it is ridiculous
Stayed 6 nights in Oct 2019
Response from Michael Russo - Front Office Manager on Oct 28, 2019
Dear Orbitz We would like to thank you for reviewing our Villa Patriarca Hotel. We sincerely hope you would like to return at our property, Best regards Michael Russo Front Office Manager

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, just right to say how busy we were. House keeping was really good! Would have been excellent if it weren’t for the 2am room call we got that woke us up when we were due up at half 5am. Staff weren’t sure why we were called, the call was in fluent Italian and seemed annoyed we couldn’t understand them? Unsure what happened as all calls pass through the front desk. Otherwise lovely stay.
Stayed 3 nights in Oct 2019
Response from Michael Russo - Front Office Manager on Oct 14, 2019
Dear Lisa Thanks for staying with us and for sharing your experience on Expedia. Here at Villa Patriarca Hotel we truly care for our guests and are honored when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 7 nights in Sep 2019
Response from Michael Russo | Front Office Manager on Oct 5, 2019
Dear Guest Thank you for taking a moment to share your experience. We are sorry if on this occasion we have failed in delivering the standards you expected and we apologize for the service shortfalls occurred during your stay. We are looking forward to welcoming you again in the future. Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property within easy walking distance to the local town with excellent bars and restaurant. A 45 minute bus ride into Venice. Very quiet property with lovely grounds and a swimming pool and plenty of sun beds if required. Overall can not fault it.
Stayed 7 nights in Sep 2019
Response from Michael Russo | Front Office Manager on Sep 26, 2019
Dear Guest Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Michael Russo - Front Office Manager on Sep 19, 2019
Dear Guest, We are extremely pleased to know that you had a positive experience here at our property. We are looking forward to welcoming you again in the future! Michael Russo Front Office Manager

10/10 Excellent

Fen, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Villa Patriarca are very accommodating. We had a concern with something in our room, and the reception came immediately to check it out. They really do their best to make sure their guests are happy. Our room was immaculate as well. It was kept extremely clean, and we had new towels daily. The grounds are beautiful as well. As for the beds, we visited as a couple, and it was two mattresses combined together. However, I believe this may be a European normality that we are not accustomed to from America. I still managed to sleep well.
Stayed 6 nights in Sep 2019
Response from Michael Russo - Front Office Manager on Sep 19, 2019
Dear Fen Thank you very much for choosing Villa Patriarca Hotel as your preferred hotel and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. We look forward to your continued visits and to welcoming you back. Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Villa Patriarca was fantastic. The small town of Mirano was great. Not only the staff made us welcome also did a lot of the residents of the town Mirano to. Everyone was so helpful 10/10 would definately rwturn there again
Stayed 7 nights in Aug 2019
Response from Michael Russo - Front Office Manager on Sep 14, 2019
Dear guest Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Michael Russo - Front Office Manager on Sep 10, 2019
Dear Guest Many thanks for staying with us and for sharing your experience on Expedia. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Michael Russo - Front Office Manager on Sep 9, 2019
Dear Guest We are delighted that you generally enjoyed your stay. We hope to welcome you back at Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Michael Russo - Front Office Manager on Sep 6, 2019
Dear Guest, We are delighted that you generally enjoyed your stay. We hope to welcome you back at Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

8/10 Good

toma

Liked: Cleanliness, staff & service
Value for money
Good little Hotel
Stayed 1 night in Aug 2019
Response from Michael Russo - Front Office Manager on Sep 6, 2019
Dear Toma, Thank you for taking a moment to share your experience. your opinion is a great tool for us to improve our services. We are delighted that you generally enjoyed your stay. We hope to welcome you back at Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

8/10 Good

Mikael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Michael Russo - Front Office Manager on Sep 3, 2019
Dear Mikael Thank you for taking a moment to share your experience, your opinion is a great tool for us to improve our services. We are delighted that you generally enjoyed your stay. We hope to welcome you back at Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Stayed 8 nights in Aug 2019
Response from Michael Russo - Front Office Manager on Aug 30, 2019
Dear Guest, We are delighted that you generally enjoyed your stay. We hope to welcome you back at Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were extremely helpful and friendly, very welcoming. The whole experience and the fact that it is less than 45 mins away from Venice central, there is also a very good restaurant that looks like a cottage from the outside (can’t remember the name) - but it was to the left of the hotel when you exit, 3 mins walk to the left. I came across this hotel via reading the reviews and to be completely honest, the reviews were very helpful. I last visited during the first week of September 2018, will be returning here soon!
Stayed 3 nights in Sep 2018
Response from Michael Russo - Front Office Manager on Aug 30, 2019
Dear Guest, Thank you for taking the time to share your experience about your recent stay at Villa Patriarca Hotel. We sincerely appreciate your feedback and we are very happy to hear we did exceed your expectations. We will share your comments with the team as it is a nice motivation for all of them. We hope you will consider staying with us again in the future. Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was immaculately clean and nothing was any bother
Stayed 7 nights in Jul 2019
Response from Michael Russo - Front Office Manager on Aug 6, 2019
Dear Guest, Many thanks for staying with us and for sharing your experience on Expedia We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca Hotel we truly care for our guests and are honored when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet setting - perfect after a day in Venice - close to a nice village with lovely restauarants
Stayed 3 nights in Jul 2019
Response from Michael Russo - Front Office Manager on Aug 6, 2019
Dear Guest, Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca Hotel we truly care for our guests and are honored when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Staff unhelpful when they booked us into the wrong airport wasn't interested in trying to sort it out,
Stayed 4 nights in Jul 2019
Response from Michael Russo - Front Office Manager on Aug 5, 2019
Dear Guest, Thank you for taking the time to post your review. We are sorry if on this occasion we have failed in delivering the highest standards you expected and we apologize for the service shortfalls occurred during your stay. We shared all your comments with our team to make sure that these are further investigated to improve our future performance. We hope you will give us another opportunity to provide you our improved service. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Vera, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you planning to stay in a hotel for many days, discover Venice and other surrounding cities, and relax some, this is the hotel for you. I felt like I was home. The stuff is friendly and helpful. Special thanks to Eleonora.
Stayed 20 nights in Jun 2019
Response from Michael Russo - Front Office Manager on Jul 8, 2019
Dear Vera, Thank you very much for choosing Villa Patriarca Hotel as your preferred hotel and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. We look forward to your continued visits and to welcoming you back. Michael Russo Front Office Manager

10/10 Excellent

Leah, Burlington, KY, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, and safe place to be when on vacation.
Stayed 6 nights in Jun 2019
Response from Michael Russo - Front Office Manager on Jul 8, 2019
Dear Leah, Many thanks for staying with us and for sharing your experience on Expedia We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed 6 nights during a heat wave and for 4 nights I had a room with not working AC .No repairs were made and I can get another room only for the other 2 Nights Poor management but the location is excellent
Stayed 6 nights in Jun 2019
Response from Michael Russo - Front Office Manager on Jul 2, 2019
Dear guest, Thank you for taking a moment to share your experience, your opinion is a great tool for us to improve our services. We hope to welcome you back to the Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay, clean, nice staff! would recommend to anyone
Stayed 6 nights in Jun 2019
Response from Michael Russo - Front Office Manager on Jun 28, 2019
Dear Guest, Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Magdalena, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Excellent service, very clean.
Stayed 3 nights in Jun 2019
Response from Michael Russo - Front Office Manager on Jun 28, 2019
Dear Magdalena, Many thanks for staying with us and for sharing your experience on Expedia, We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This prooerty is 40 mins out from Piazzale Roma bus St...where the airport bus drops off. It takes you through alot of villages to Mirano which is a beautiful quiet location..large houses and park..and the bus stop is outside the hotel. 500yds walk to the town is worth the walk..lots of shoos aroundxa sqzre and everything you could want..a little gem of a place you wouldnt get from venice hotels. A good sized room..excellently cleaned..and very quiet. Great size swimming pool in lovely garden settings. Plenty of sunbeds.. All breakfast was fresh and plenty of choice...Restaurant serves a la carte which is a set price..but choice is yours..Turn left outside the hotel and 200yds on the right is a lovely restaurant which is reasonably priced...a ltr of wine was €9.. Lovely staff who all spoke reasonable english and sold return bus tickets..you dont pay on the bus. Would only change one thing which is i had to ask for a kettle and cups to make a drink..as its only set up for expresso.. it was in my room no problem..as i bought milk and took my tea bags survival kit.. Do not overlook this hotel..itxwas fully booked...and there was no city tax to pay...
Stayed 8 nights in Jun 2019
Response from Michael Russo - Front Office Manager on Jun 23, 2019
Dear Guest, Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall. Friendly staff, clean and near new room. Delicious dinner and breakfast. Only a short drive from Marco Polo airport. Will return next time I am in the area.
Stayed 1 night in Jun 2019
Response from Michael Russo - Front Office Manager on Jun 23, 2019
Dear Daniel, Thank you very much for choosing Villa Patriarca as your preferred hotel and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. We look forward to your continued visits and to welcoming you back. Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019
Response from Michael Russo - Front Office Manager on Jun 23, 2019
Dear Guest, Your opinion is a great tool for us to improve our services. We are delighted that you generally enjoyed your stay. We hope to welcome you back at Villa Patriarca in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Property extremely clean. Could be more places to eat. Small hotel, not many places to sit and relax other than inside the room. Great stay nonetheless.
Stayed 4 nights in May 2019
Response from Michael Russo - Front Office Manager on Jun 23, 2019
Dear Guest, Thank you for taking a moment to share your experience, your opinion is a great tool for us to improve our services. We hope to welcome you back at Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating and friendly staff. Very clean and enjoyable breakfast a mix of hot and continental. Would like to have had tea and coffee facilities available in room. Buses every 20mins into venice outside hotel
Stayed 2 nights in May 2019
Response from Michael Russo - Front Office Manager on Jun 10, 2019
Dear guest, Thank you for taking a moment to share your experience. Your opinion is a great tool for us to improve our services. We are extremely pleased to know that you had a positive experience here at our property, and that you were impressed by the helpfulness and friendliness of our staff. We are looking forward to welcoming you again in the future! Sincerely, Michael Russo Front Office Manager

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel was ok, beds extremely uncomfortable - two singles pushed together, no zip link, so no use for a couple. Room stuffy and A/C never worked despite having to ask every day for it to be switched on at reception. Staff rude in general, everything seemed to be a problem. Garden room was noisy with feral children running wild outside the window most mornings. Room relatively clean and well decorated, fresh linen each day and the supplied toiletries were lovely. Mirano was a 15 minute walk away, sleepy picturesque town with a handful of restaurants. Ok for a day, or as a stopover travelling through. Venice circa 1 hour on the bus, tickets 7.50€ from reception. The last bus from Venice leaves after midnight so plenty of time to visit without rushing. Not ideal overall to use as a base for visiting. Wouldn’t return or recommend, as the hotel fell well short of our expectations and we returned home exhausted due to lack of sleep in an inadequate room. Book somewhere else!
Stayed 4 nights in May 2019
Response from Michael Russo - Front Office Manager on Jun 28, 2019
Dear Guest, Thank you for taking the time to post your review We are sorry if on this occasion we have failed in delivering the standards you expected and we apologize for the service shortfalls occurred during your stay. We have shared all your comments with our team to make sure that these are further investigated to improve our future performance. We hope you will choose to stay with us one more time as we would love to have the opportunity to make your next visit flawless. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historical villa. Unique and nice. Swimming pool postponed to open bc a bit cool weather. A bit disappointed. Lovely town!
Stayed 3 nights in May 2019
Response from Michael Russo - Front Office Manager on Jun 28, 2019
Dear Carol, Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted. Here at the Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your. We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

10/10 Excellent

Mmkatz, NH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, grounds lovely, and staff spent HOURS trying to help fix Expedia's negligence even though the goal was to stay elsewhere!!!! They were also helpful when I lost my 80 year old mother.
Stayed 1 night in May 2019
Response from Michael Russo - Front Office Manager on Jun 30, 2019
Dear Mmkatz, Many thanks for staying with us and for sharing your experience on Expedia. We are delighted to see that our work of providing flawless service from the start to the finish of your stay has been noted.  Here at the Villa Patriarca Hotel we truly care for our guests and are honoured when we receive feedback such as your.  We hope it’s not too long before we have the pleasure of welcoming you back. Best regards, Michael Russo Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in May 2019
Response from Michael Russo - Front Office Manager on Jun 30, 2019
Dear Guest, We are delighted that you generally enjoyed your stay. We hope to welcome you back to the Villa Patriarca Hotel in future for a fully enjoyable stay. Sincerely, Michael Russo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and so helpful on my arrival. Expedia did not inform them my wife is disabled but the manager changed my room to one that was suitable. Breakfast surprised me it was varied and good choices. The room and bathroom were spotless. If you want prace and quiet away from the tourist noise this place is perfect. Bus stop to Venice is outside hotel (1 hr on bus) overall I would tecommend this hotel.
Stayed 5 nights in Mar 2019

10/10 Excellent

Noman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people , customer service and in the heart of luzern city.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, couple minutes from bus stop, 7E bus comes/goes directly to Venice (Piazzale Roma). Receptionist was so lovely and helpful. Room is gorgeous, as well as the grounds. Wasn’t overly impressed with breakfast, only scrambled egg on offer, day 1 we asked for fried eggs and got it no probs, day 2 they refused as “no chef on site”? Not good for a 4 star hotel. However, hotel staff were very friendly and helpful and when we asked for anything it was done in a couple of minutes. Bed is very comfy. Overall very pleased, would stay again
Stayed 2 nights in Jan 2019
Response from Benedetta on Jan 22, 2019
Dear Guest, thank you for leaving your review. We wish to apologize for what you pointed out concerning breakfast. This is something that must not happen, in any case. We are going to inquire about this situation and solve it. We are glad, however, that despite this, you had a pleasant stay. All the Staff works very hard in order to reach this goal. We hope to welcome you back in the future. Kind regards, The Staff

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was so easy and fast. The staff were all so kind and wonderful. The free breakfast was so delicious! My only complaints are that there is nothing to do around the area. Once you're in the hotel, there's not much to do afterwards. It's 7,50 euros roundtrip to Venezia )35 min away) which I think is very pricey. I also wish the rooms had the option for "do not disturb". ****tip for getting to the hotel from the airport (i wish i knew): go out the airport towards public transportation. Tickets are sold outside, buy a ticket for the Flixbus (to Mestre), the people at the counter will tell you which stop to go to. Validate your ticket at the machine next to the stop before getting on! Get off on the last stop and walk to the ticket window. Buy a ticket for the public bus 7E. The stop is a couple of blocks away. Don't forget to validate the ticket inside the bus and get off on the stop before the last.
Stayed 4 nights in Dec 2018

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find!
Our overnight stay at Hotel Patriarca was most enjoyable. The staff was friendly and helpful, the room clean and comfortable and the breakfast generous and delicious. It was a convenient stopover for Venice, close but quiet and away from crowds.
Stayed 1 night in Dec 2018

10/10 Excellent

Rob, Forres, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice greeting when we came to the hotel. Friendly staff, knowledgeable and very helpful. Venice is a 35-45 minute bus journey from right outside the hotel. You can get day tickets from the reception for 7.50euro return. Breakfast was fantastic with so much choice, felt very spoilt. The town of Mirano is a 15 minute walk from the hotel and is full of eateries and a great ice cream shop. All in all I would recommend this hotel.
Stayed 3 nights in Oct 2018

10/10 Excellent

Debbie, indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaputiful property. Nice rooms great breakfast. Going to venice a little ways but doable. Pretty little town to hang out in
Stayed 3 nights in Oct 2018

10/10 Excellent

Lorna, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff - great breakfast - nice quiet setting - good bus service
Stayed 2 nights in Oct 2018