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Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool

Location

Located in Mestre, this family-friendly hotel is 2.6 mi (4.2 km) from San Giuliano Park, and within 6 mi (10 km) of Forte Bazzera and New Jesolandia. Casino' di Venezia and Porto Marghera are also within 6 mi (10 km).

Hotel Features

A restaurant, an outdoor pool, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.

Room Amenities

All 215 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like sofa beds and coffee makers.

Novotel Venezia Mestre Castellana

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Novotel Venezia Mestre Castellana provides a 24-hour fitness center and a children's pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Novotel Venezia Mestre Castellana has designated areas for smoking.

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Arcade/game room 
  • Business center 
  • 24-hour front desk 
  • Total number of rooms - 215 
  • Number of floors - 8 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Elevator/lift 
  • Concierge services 
  • Conference space 
  • Express check-in 
  • 24-hour fitness facilities 
  • Computer station 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Luggage storage 
  • Garden 
  • Library 
  • Gift shops or newsstand 
  • Outdoor pool 
  • Laundry facilities 
  • Meeting rooms 6 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free parking nearby 
  • Snack bar/deli 
  • Year Built 2004 
  • Conference space size (meters) - 224 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Children's pool 
  • Outdoor seasonal pool 
  • Television in common areas 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Free parking nearby

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Bidet 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • In-room safe 
  • Desk 
  • Television 
  • Sofa bed 
  • Coffee/tea maker 
  • Free newspaper 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • Memory foam mattress 
  • Sofa bed size 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge.

This hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Boat tours nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: EUR 3.10 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Self parking fee: EUR 6 per night
  • Pet fee: EUR 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel Mestre
  • Novotel Venezia
  • Novotel Venezia Castellana
  • Novotel Venezia Castellana Hotel
  • Novotel Venezia Castellana Hotel Mestre
  • Novotel Venezia Mestre
  • Novotel Venezia Mestre Castellana
  • Novotel Venezia Mestre Castellana Hotel

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
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Good location for Venice travel

4 out of 5
by
Posted Nov 13, 2016
Good location for Venice travel, free parking, clean room, nice staff, recommendable, good memory, enjoyed for staying
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Nice hotel but pool was closed

4 out of 5
by from Arbroath, Scotland
Posted Oct 5, 2016
Very well situated place, easy access to the public transport, but be aware of walking very close to the main road to get a bus. Would definitely recommend booking a car for airport pick-up and drop-of. We have chosen the hotel on bases of having a pool, unfortunately we were unable to use it as it was out the season. Wish this info was given during the booking vie Expedia as I felt let down. Friendly and helpful staff. Even being beside the main road the room was quite. Comfortable bed.
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Easy to find, had parking which is always a bonus.

3 out of 5
by from Athens
Posted Sep 7, 2016
Pros: Convenient to the Autostrada.
Room was not cleaned despite having been given the key. It was obvious that the bed was not made and bathroom not cleaned when we opened the door to move in so went back to reception where I was almost questioned as to my query... Another room was offered but no apology was made and we lugged our gear back to the new room which was fine all be it a 20 minute procedure we could have done without.
Comment from Hotel Management
Sep 16, 2016 by general manager
Dear Client, Thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Andrea Morandini General Manager
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no service with a smile, under staffed,

1 out of 5
by
Posted Sep 2, 2016
Pros: NOTHING
Cons: The Hotel could have more staff who were willing to do their job and speak English
There was no 4 star service at all. Rubbish location, the pool was not heated, even water we had to pay for, the breakfast buffet was identical EVERY SINGLE DAY.
Comment from Hotel Management
Sep 5, 2016 by General Manager
Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre Castellana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It's a shame you didn't tell the reception to talk to me or to the Manager on duty about what happened during your stay. All staff is informed about your comments which will help us to improve and give a better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrea Morandini - general manager
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Inviting and nice staff

5 out of 5
by
Posted Jul 30, 2016
The hotel is kind of far from Venice but there is reliable transportation. Great food, clean and modern hotel.
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Very clean, family friendly hotel

5 out of 5
by from Germany
Posted Jul 19, 2016
If I had to complain about something, it would be that the pool closes a little early(8pm) and the wifi isn't the greatest. Other than that, I would definitely stay in this hotel again if I am in the area. Very clean, good AC, great breakfast, friendly staff and is perfect for families.
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Nice hotel

5 out of 5
by
Posted Jun 12, 2016
Good hotel. Nice amenities close to bus and rail Worth the money
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Not very comfortable I expected more from them.

1 out of 5
by
Posted Sep 27, 2015
Pros: Nothing.
Cons: Everything. Especially how clean the beds are after pets have been in the room, they need to have non pet rooms like how they have non smoking rooms.
Location: Not much really a little walk to closest shopping area.
Bed had fleas in it, I rest my case there. The staff were helpful, but when we realised they allowed pets in the rooms I was quite shocked that they never had non pet rooms as well they have non smoking rooms.
Comment from Hotel Management
Oct 8, 2015 by SERGIO MOBILIA
Dear Guest,I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Sergio Mobilia - general manager
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We were impressed!

5 out of 5
by from Berkshire, England
Posted Sep 23, 2015
Pros: Comfortable rooms and great restaurant! Super buffet breakfast and we also had a delicious meal in the evening. The service was excellent.
Location: The beautiful city of Vencie is not far away!
Very reasonably priced hotel with very good service and comfortable, clean and bright rooms. It was very busy but this did not affect service. The staff were super. Car parking available so we were able to leave our car and use the local bus service to get to Venice ... bit of a walk to get stop but quite doable if you like walking. We will definitely stay in a Novotel again.
Comment from Hotel Management
Oct 8, 2015 by sergio
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager
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4 out of 5
by
Posted Aug 22, 2015
Helpful staff regarding nearby transportation and restaurants information. Very clean hotel with good reasonable dinner and breakfast buffet.
Comment from Hotel Management
Sep 1, 2015 by sergio
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager
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