Ratings based on 970 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Whitworth

Wonderful hotel and staff.

Posted Apr 10, 2017
Pros: See above
Cons: Nothing springs to mind.
Location: See above
Una hotel in Venice was excellent.The staff was extremely helpful and pleasant. Facilities great and complimentary food and drink on offer first class. Location too is excellent. Quiet in the evening and night but only 3 mins from one of the main streets in Venice, 10 from the Rialto, 20 from San Marco piazza. Perfect. We had a fabulous week in Venice and Una contributed a lot to that. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga Ontario

3 days in Venice post Cruise

Posted Apr 8, 2017
Pros: The included breakfast - snacks in the afternoon - wine in the evening.
Cons: All was up to expectation.
Location: 20 minute walk to St. Marks Square BUT, this hotel is situated in such a quiet place that when you were there you were away from the hustle and bustle
Conveniently located with a dock for water taxi 10 steps from the front door. Breakfast included - very good and food to suit all diets and tastes - both hot and cold. Snacks, coffee, and refreshments in the afternoon starting at 2pm. White wine and sandwiches from 6pm to 8pm. All this included in the room rate. Room was clean and very nice. We were upgraded to a junior suite that was two floors. Bathroom modern and nice. Overall great experience. Front desk staff were very helpful and friendly and offered great recommendations to restaurants and directions. Would stay there again. Would definitely look at other UNA properties in the future - this was our first UNA experience. The snacks and wine worked so well because we would be out all morning and then return in the early afternoon for a rest before going out again - it was so convenient to have this available in the hotel so we could refresh have a snack and then return out for more exploring.
Comment from Hotel Management
Apr 20, 2017 by Ludovica Tomasi, Hotel Management
Dear Ken, we are delighted to hear that you really enjoyed your experience at Una Hotel Venezia and that you loved our breakfast, our ambiance and the comfort of the hotel. We have passed on your lovely feedback to the team who were very touched to hear that their service was highly appreciated. Best regards Ludovica Tomasi Una Hotel Venezia
5 out of 5
Recommended
for Everyone
by A verified traveler from Evergreen CO USA

great hotel

Posted Apr 7, 2017
great hotel facilities/room within walking distance of all Venice sites and water transportation. They went out of their way with breakfast, afternoon snacks and evening drinks within more snacks. We loved the hotel and Venice.
Comment from Hotel Management
Apr 20, 2017 by Ludovica Tomasi, Hotel Management
Dear Tom, Thank you for your excellent review. Nice to know that you had enjoyed your stay and found our facilities to be great. We are delighted that you were very impressed by the excellent service provided by our team members. We hope to welcome you back again soon. Best regards Una Hotel Venezia Ludovica Tomasi
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Quiet area in a busy city

Posted Apr 4, 2017
Location was excellent- approx 15 minutes walk to St Marks and Doges Palace. Close to cafes restaurants but hotel was on such a quiet street so no noise whatsoever. Extremely helpful staff- nothing was too much trouble. Nice touch was afternoon/ evening refreshments. An excellent stay.
Comment from Hotel Management
Apr 6, 2017 by ludovica Tomasi, Hotel Management
Dear Martin, we first of all thank you for the time you spent on writing this feedback. We are very happy to read that you enjoyed your stay and that you appreciated all our services especially the professionality and kindness of our staff. We really hope to welcome you again in the future. Best regards Ludovica Tomasi Una Hotel Venezia
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 25, 2017
Pros: Please see above.This hotel had a distinctive character and ambience.
An elegant hotel in a quiet backwater. It with excellent access to transport,shops and restaurants.The staff were courteous and helpful in every way and the breakfasts were far superior to my experiences in other similar city break hotels!
Comment from Hotel Management
Apr 6, 2017 by una hotel venezia, Hotel Management
Dear Client, We are very pleased to read that you enjoyed your recent stay with us.To hear such wonderful feedback really does mean a lot to us. It was our pleasure to have had you stay, and we look forward to welcoming you back upon your next visit to Venice. Best Regards Ludovica Tomasi Una Hotel Venezia
5 out of 5
Recommended
for Everyone
by A verified traveler from O

Peaceful but very accessible!

Posted Mar 25, 2017
A gem of a hotel. Everything you would expect from and more. Quiet location but close to vaparetto and easy to walk into the centre. Staff very helpful Chocolates in the room on my birthday with a lovely note!
Comment from Hotel Management
Apr 6, 2017 by una hotel venezia, Hotel Management
Dear Lady, we first of all thank you for the time you spent on writing this review. We are all very happy to read such an enthusiastic commentary about our hotel. We are glad that you liked all our services, as well as the professionality and kindness of our staff. We are eager to welcome you back again in the near future. Best Regards Ludovica Tomasi Una Hotel Venezia
4 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Pleasant hotel near main street

Posted Mar 21, 2017
Pros: Good standard and good staff
Cons: Clearer directions to hotel could be more specific.
Location: Close to main shopping street. Choice of restaurants. Close to waterbus to access canal and crossing to market by gondola for 2 euros.
Interior design very good. Afternoon and evening buffet an excellent idea. Staff very helpful and pleasant. One criticism, room 109 has a very small shower cubicle, otherwise room was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from west sussex

Great rooms good location friendly staff

Posted Mar 20, 2017
close enough to explore the city. Quiet enough to avoid the crowds. Friendly welcome and the afternoon cakes and drinks are most welcome after a mornings roaming.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS, Canada

Impressive!

Posted Mar 19, 2017
We've stayed in several Italian hotels and they have all been lovely, but this was the best. The room was large by North American standards and the staff couldn't have been more helpful. The buffet breakfast was varied and delicious, but we were most grateful for the complimentary cookie bar every evening after exhaustive days walking in Venice. We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon

excellent location

Posted Mar 9, 2017
Pros: very good location
Cons: air conditioning in room
Location: easy reach for all areas
very good hotel and ideal location for all the water bus stops to reach all areas of Venice. Only thing that let it down and prevented a 5 star rating was the temperature of the room was not controlled by air conditioning- maybe too early in the season and also there were also lots of noisy seagulls waking you up early in the morning !Still would reccomend hotel despite this as these are only minor critisisms
Comment from Hotel Management
Mar 13, 2017 by Ludovica Tomasi, Hotel Management
Dear Lynda, We are very pleased to read that you enjoyed your recent stay with us. To read such a nice feedback really does mean a lot to us. It was our pleasure to have had you stay, and we look forward to welcoming you back upon your next visit to Venice. Best Regards Ludovica Tomasi UNA Hotel Venezia