Ratings based on 506 Verified Reviews

4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Charming step back in time

Posted Sep 18, 2017
Pros: Charm of plants, furniature, layout in front entrance to see the ocean as you walk in is an instant smile, joy and relaxation.
Location: Perfect!
Within minutes total relaxation with others doing the same. Felt like home with sprinkles of charm and elegance throughout. Location was spectacular with only the ocean and dolphins to see... what a blessing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Everyone was so nice and amazing 😉

Posted Sep 16, 2017
Came here for my birthday weekend best decision ever we will be back ☺️
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel on the ocean

Posted Sep 5, 2017
Pros: Nice to have a restaurant with outdoor seating with the ocean right nearby...
Location: We preferred just enjoying the hotel's atmosphere and restaurant. It's where you go to just relax..without having to run around sightseeing.
Couldn't ask for a more relaxing atmosphere than the one we had at the Cliff Hotel in Ventura....
5 out of 5
Recommended
for Everyone
by A verified traveler from Otange County

Beautiful setting

Posted Sep 5, 2017
Overall, A great and relaxing experience Loved the setting and peaceful atmosphere
3 out of 5
Recommended
for Everyone
by A verified traveler from La Puente, CA

Very nice hotel!

Posted Aug 19, 2017
The cleanliness and decor were very pleasant and nice! Beach side views awesome! The only thing I did not liked was the lack of an air conditioner! I understand the hotel is in front of the beach, but the ventilation provided is not enough. I had to request a portable fan.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice Overnight Trip

Posted Aug 17, 2017
Pros: - The location of both the hotel, and our hotel room - The food in the restaurant, SHOALS, is amazing
Cons: - The room decor is horrifically outdated - The lounge chairs by the pool sit in dirt, when they could easily bring in sand
Right from check-in, the people working the desk were extremely friendly and welcoming. We had room 11, which is a spacious corner room, and has a HUGE floor-to-ceiling window overlooking the ocean (plus a nice little balcony overlooking the pool and ocean). You just can't beat the location of this place. Ignore the "hard to find" comments, which are somewhat ridiculous considering it's VISUALLY right off the freeway. Southbound, you exit and it's literally right there. Northbound, you simply pass it, grab the next offramp (Bates, I believe), hang a U-turn to get southbound, and it's the next exit. About four minutes total, and that's it. Went to Shoals for a birthday dinner, and the food was AMAZING! Was excited to meet the executive chef on the way out, who's been there 20 years. Now, the unfortunate observations (one that has been echoed here in many other posts). The room decor is not only horribly outdated, it's completely inconsistent for the decor of a beach hotel. With minimal exaggeration, it looks like your great grandmother's sewing room. Here's the problem with this issue: when you see outdated decor and furniture in a hotel room, it leaves a guest feeling that the owners have lost interest in their property, and therefore, in the guests' experience. In the case of Cliff House, I don't believe this to be true, because of the attentiveness of the staff. My advice: hire a designer, open the wallet, and make this amazing property perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from windsor

Great stop going south of Santa barbara

Posted Aug 17, 2017
Great seaside hotel small and friendly. Excellent restaurant , view, ambience, pool
Comment from Hotel Management
Aug 19, 2017 by Dan, Hotel Management
Thank you for your feedback and comments Susan. We appreciate all feedback as we are constantly trying to maintain positive guest experiences at a reasonable price
4 out of 5
Recommended
for Everyone
by A verified traveler

Unique motel

Posted Aug 6, 2017
Pros: The view of the ocean
Cons: The floor boards were worn out. Need replacing. They had been updating the rooms. They just need to replace the floors and carpet.
We had never stayed here before. It has a wonderful view over the ocean. The restaurant in the motel was excellent. The breakfast was also very good.
Comment from Hotel Management
Aug 12, 2017 by Dan, Hotel Management
Thank you for staying at the Cliff House Inn. We take your feedback seriously and will followup. Thank you for your comments and glad you enjoyed your stay Dan Reservations Cliff House Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2017
Was great but no air conditioning of fan , even though we were on the beach it was still warm in room .. other than that it was a nice stay
Comment from Hotel Management
Jul 28, 2017 by Dan, Hotel Management
Hi, Sorry it was warm for you. We have fans at the front desk and could have provided one to you upon request. Usually if you open the windows you get a nice cross ventilation breeze, but sorry it was uncomfortable for you. Thanks for your comments Dan Reservations Cliff House Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Fabulous location right on the beach

Posted Jul 25, 2017
Great restaurant and location. The windows need updating as they are cracked and don't lock close
Comment from Hotel Management
Jul 29, 2017 by Dan, Hotel Management
Thanks for your rating and your comments Diane. glad you enjoyed your stay. We will attend to the windows and thank you for your feedback. Best wishes, Dan Reservations Cliff House Inn