Ratings based on 1,268 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Indio, CA
Hassle checkng in - very unpleasantPosted Mar 19, 2018
I booked with Expedia and said the name was Howard, my husband. I could not check in with my credit cards that had the same last name - they required him. He is disabled and it was very uncomfortable for him.
by A verified traveler from San Jose
DisappointingPosted Feb 20, 2018
Booked a room with a king bed for 2 nights. 5 hour drive later, arrive at the hotel and they put us in a room with 2 full beds. We asked what happened and they said they overbooked. They then put us in a room with 1 full bed. Room only had 1 towel, no room service menu. Had to call to ask for menu and towels, everytime I spoke with staff member they were not hospitable. The only nice associates were the valet and bar tender.
for Everyoneby A verified traveler from california
Location can not be beat!Posted Feb 18, 2018
The location right on the beach and very close to downtown can not be beat. The room was great , very comfortable. The ocean view from the room was somewhat less enjoyable because of the large ugly 1st floor roof top that was right below and between us and the beach. I was a bit irritated with the parking situation. The hotel charges $16. A night for parking in their lot and because I know the area I chose to park a block away on the street for free. They still charged my credit card for the parking and I had to go to the front desk to dispute it. Also inadvertently reserved a room with a king instead of two queens, what a hassle , even tho they had rooms I had to call Expedia to get it changed. I just didn’t feel very taken care of , I was only there for one night and will probably choose another hotel next time.
for Everyoneby A verified traveler from santa barbara
Really close to the beachPosted Feb 5, 2018
Great location, had to pay extra for parking, decent breakfast buffet, decent pool
for Everyoneby A verified traveler from California
Great View !Posted Feb 5, 2018
Pros: Great View and pretty decor !
Cons: Jacuzzi ! ! !
Location: Great direct beach access. Great location to downtown scene, and several restaurants !
Crown Victoria hotel was very clean, comfy, & we enjoyed the great view ! The restaurant downstairs was affordable with a great atmosphere ! Staff was courteous, helpful, and friendly !! Location and proximity to the beach was very convenient. Only thing missing is a Jacuzzi !
for Everyoneby A verified traveler from Orange, CA
Exccellent Stay!Posted Jan 15, 2018
Pros: The friendly staff, closeness to the beach and restaurants
Cons: The buffet was a little expensive for what you got
Location: The pier, beach, bike rentals, restaurants and shopping are all within easy walking distance.
All the hotel staff were friendly. Josh at the front desk was especially helpful and set us up with an amazing south facing room with a beautiful view of the beach. The hotel is super close to the beach and pier and an easy walking distance to Main St. where there are a lot of fun shops and restaurants. Thanks Crowne Plaza for a great weekend!
for Everyoneby A verified traveler from stockton ca
Is nice hotel is near to beachPosted Jan 3, 2018
All is clean ,, is beautiful and Everything is good
for Everyoneby A verified traveler
Posted Dec 30, 2017
Quick and easy check in and check out. Proximity to the beach was great. Ocean view room is not facing the ocean but you still can see the beach from the balcony - overall not bad at all!
by A verified traveler
Posted Dec 22, 2017 on Hotels
by Isabel from Santa Clarita, CA
We enjoyed our stay!Posted Dec 18, 2017 on Hotels
We had a great experience..