Ratings based on 1,582 Verified Reviews

3.5 out of 5
66% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Nice hotel close to freeway that make easy travel

Posted Oct 20, 2017
Thank you to the ASM Sheela Ross for taking care of our problem and be so nice and passionate!!!
Comment from Hotel Management
Oct 20, 2017 by AGM, Hotel Management
Thank you Nadia ....It's my pleasure. Our staff looks forward to your next visit.
1 out of 5
by A verified traveler from Ventura, CA

It’s a dump

Posted Oct 16, 2017
Just don’t go there it’s about the worst hotel I’ve ever stayed in. The rooms were old, overpriced, run down and the walls paper thin. The maid had just clean the room before our arrival yet there was hair in the tub. WiFi was nonexsitant. Won’t be back
Comment from Hotel Management
Oct 18, 2017 by General Manager, Hotel Management
Dear Anthony, Thank you for taking time to let us know about your stay. We appreciate all feedback as they will help us to improve. I am extremely sorry to hear that your stay was not up to expectations. I have shared your comments with the housekeeping and maintenance staff and we will look in the issues you mentioned. Once again, I am sorry for any inconvenience during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
I am a breast feeding mom and I asked for a refrigerator for the room to store milk and they did not have one available. The staff did let me keep it in there refrigerator in the office which I do appreciate. I do feel for Moms with small kids they should have refrigerator available.
Comment from Hotel Management
Oct 13, 2017 by Sheila, Hotel Management
Thank you for your review, this is something I will look into. We do have refrigerators and micro waves on the first floor and in the suites. I am very sorry for this experience. I am a mom and I remember and can sympathize with this. Please accept my sincere apologies. It's through your reviews that we grow.
2 out of 5
by A verified traveler

Loud and busy location.

Posted Sep 25, 2017
Pros: Of course the low rate. But we do get what we pay for. I couldn't care less about the "free breakfast" as I don't eat cheap, processed, GMO foods.
Cons: Cleaner outside , better mattresses, better bedding. Better soap, shampoo. Refrigerators.
Location: Not much to tell. It's right behind a gas station. I didn't know the area and needed to travel in different directions from that area.
The rooms have been redone but the exterior walkways are filthy. The sheets are low quality and the pillows are lumps. There are no refrigerators in the room. Many people who stayed there's were inconsiderate by talking loud outside the rooms at all hours. They would be outside their rooms smoking cigarettes or pot. People would be on their cell phones outside my room. Very inconsiderate. That's not the hotels fault, it's just who they attract.
Comment from Hotel Management
Oct 2, 2017 by Sheila, Hotel Management
Thank you for your review and letting us know how we are doing. It's through your comments that we grow.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
The price was good and location is central. Only one issue: the bathroom did not smell clean which means it was not clean. Yuk.
Comment from Hotel Management
Sep 23, 2017 by Sheila, Hotel Management
Please accept my sincere apologies, that is not the experience we won't you to have when staying with us. Thanks for letting us know. I will share your comments with my staff with the expectations that the bathrooms are cleaned well and smelling clean.
3 out of 5
by A verified traveler

Posted Sep 15, 2017
Front desk associate was completely confused with my reservation. Called ahead and was told my room had refrigerator and microwave, but at check in not the case. Was never oriented about breakfast. She was not mentally on the job. I get everyone has an off day, but she confused my booking for someone with a weeks stay. Maybe she needs a vacation poor lady. She was not rude though so I took it in stride.
Comment from Hotel Management
Sep 18, 2017 by Sheila, Hotel Management
Hi, I am extremely sorry for the confusion with your reservation. We want our guest stay to be positive from check in to check out and it sounds like we didn't meet those expectations according to La Quinta standards. I hope you'll give us another try so we can show you that we are working hard to make our guest feel welcomed and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, clean, great location

Posted Sep 15, 2017
Perfect for my one-night stay: great location, quiet, clean, friendly staff. Little snafu when checking in (they ran out of key cards) but otherwise no hitches.
Comment from Hotel Management
Sep 18, 2017 by Sheila, Hotel Management
Thank you for your review, We look forward to your return
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Good location

Posted Sep 13, 2017
Pros: Friendly, helpful staff.
Cons: Better sign. We overshot the turn the first time
Location: Lots of golf courses within a few miles. We were on a golfing excursion.
It worked out well for our plans. It is easy to get on and off freeway
Comment from Hotel Management
Sep 18, 2017 by Sheila, Hotel Management
Thank you Steve for your review. I am sorry you missed the turn for the hotel, we are so close to the free way, but in the corner. We look forward to your return.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wrightwood, Ca

Good hotel, next to the freeway, close to beach.

Posted Sep 11, 2017
Nice hotel, generally quiet, asked for a king but when I went to check in around 1pm none were available and we settled for a double setup. I was a little irritated since i had called earlier and was assured if I came after noon I'd be fine. Either way, staff was nice. Breakfast is always a plus at a La Quinta, even if your picky the juice is always refreshing.
Comment from Hotel Management
Sep 24, 2017 by Sheila, Hotel Management
Thank you for the review, We look forward to seeing you again
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Convenient location, clean, safe, great price

Posted Sep 2, 2017
Close to freeway, restaurants, looks recently remodeled, clean, safe, friendly staff...can't beat the price. Would definately stay there again.
Comment from Hotel Management
Sep 3, 2017 by Sheila, Hotel Management
Thank you Barbara, We appreciate you letting us know what our guest are looking for. Your feedback helps us to improve and provide a better guest experience. Our team looks forward to providing service on your next stay. Hope to see you soon.