Nice but needs a thicker padding on mattress
Posted Oct 31, 2016
The hotel has been remodeled and is clean. The TV remote even comes in a sleeve to ensure its cleanliness. I like that it didn't have a carpet, instead fake hard wood floor.
The one thing BW can Improve on is to have thicker padding on thier firm mattresses.
At home, I have a nice firm bed & love it.
But the mattress felt like you were sleeping on the springs itself. I had to pull the comforter out & fold it in half to make shift it into a sleeping bag to have a hint of padding.
I just recently traveled cross country and stayed in hotels all along the way & was pleasantly surprised with the comfort in each stay.
The lodging here in Ventura was for a stay-cation. Everything was great...the breakfast was simple but good. However, Best Western please...put thicker padding on your mattress instead of whatever that sheet thin piece of material that's on there now.
In the meantime, if you do decide to stay at BW ask for extra blankets to lay on top of to add a bit of comfort in having a decent night sleep.
Comment from Hotel Management
Nov 2, 2016 by Monique B. Front Desk Mgr, Hotel Management
Thank you E! for your review,
Its wonderful to hear you had a nice stay and we certainly hope you enjoyed the botanical gardens as well as the beach and main street. We did recently replace all of our mattresses, we are so sorry to hear that you did not find it comfortable. I do hope you expressed this to the front desk staff so that we could inspect the mattress. We truly appreciate your feedback and will be using it to provide a better experience for future guests. We hope to welcome you back in the future.