I normally stay here when I come into town or when evacuated due to rain in my area. This was the first time I stay in a suite. The room 303 was filthy, and smelled horribly. Phone wires/wall box that should have been on the wall, was on the floor, under the table. The fans had a thick layer of dirty/dust, the ceiling fans and lights weren’t work properly. This made the room very dark. The carport had large poop stains. We left one window that opened, open to keep the smell down. There was no screen, so I had to be cautious of anyone get to close because it was a 3rd floor suite. Room service never came to the room even when asked for. When I asked for towels or assist, I was meet with young women who gave me excuses on why they couldn’t help me. The excuses responses where: why I didn’t ask earlier, they don’t have anyone to help me, or we will see what we can do. There was a man who was helpfully with mounting the wire box back on the wall and help me with a stuck exit door. I was traveling with my blind mother, two granddaughters, and our yorkie. I paid an extra $75 for my dog and expect the fee to cover having a clean carpet area for my family and dog. When I asked were the dog area was no one seemed to know. After a walk around the site, I found two areas clearly mark for dogs and it’s on the room map. The breakfast was an issue also well. They where out of many items, even regular sugar was out. The young women who was working there area, spent time more time eating.