Ratings based on 1,449 Verified Reviews

3.5 out of 5
66% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from ventura ca

Posted Mar 20, 2017
Front desk personnel were friendly and very accommodating. Two bus loads of high school students staying two of the nights made the breakfasts extremely light but that would be expected.
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Decent hotel

Posted Mar 20, 2017
Great pool with lots of sun and a full continental breakfast with lots of options.
1 out of 5
by A verified traveler

Posted Mar 20, 2017
Bedding was dirty, pillow case was dirty, shower was dirty. We didn't feel safe to begin with and then there was a mugging across the street.
Comment from Hotel Management
Mar 23, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking time to give us your feedback. I am extremely sorry to hear that your stay was not up to expectations. We want all our guests to have a comfortable home away from home experience. I have shared your comments with our housekeeping staff and we will look in to the issues you mentioned and correct any issues we find. Once again, thank you for the feedback.
3 out of 5
by A verified traveler from California

Basic Nothing Fancy

Posted Mar 13, 2017
Cons: Bed
Location: Close to the freeway and plenty of food choices nearby. About a 10-minute drive to Ventura College.
This hotel met our needs for our weekend stay (soccer tournament). The staff was nice and decent continental breakfast. The bedding and flooring are the only updates we observed. We couldn't get the air to work which was a bummer because once everyone showered the room got extremely steamy, there was no vent in the bathroom. The toilet made the loudest noise on earth when flushed, countertop was scratched but despite all of that the bathroom was CLEAN, it smelled like bleach when we returned from our day out. The bed was firm and the pillows okay. I think the price should definitely be lower.
1 out of 5
by A verified traveler

Disgusting

Posted Mar 13, 2017
Staff was nice.....everything else was AWFUL! Place was like a truck stop, rooms reeked of smoke, can hear everything in the next room, bed and sheets were uncomfortable.....oh ya...and we had BUGS in them ! Seriously almost slept in my car at one point Worst experience I've ever had ....and i travel a LOT! Want a refund !!!
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking time to give us your feedback. We appreciate any feedback as it will help us to do better. I am extremely sorry to hear that your stay was not up to expectations. I have shared your comments with the housekeeping and maintenance staff and we will look in to the items you mentioned and if we find any deficiencies we will fix them as soon as possible. Once again, thank you for taking time to give us your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stop over heading to Santa Barbara

Posted Mar 4, 2017
Location: Close restaurants and the shopping. Easy access to the interstate
Very Clean, front desk staff were very helpful and friendly. Most important, the room was clean and the bed was comfortable !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
Our room was brand new and very clean, excellent complimentary breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean room.

Posted Feb 26, 2017
Pros: Clean, nice size rooms and easy to get to. The hotel grounds were very nice.
Cons: Information of local restaurants that are near the hotel.
Location: Location to freeway was easy to get to however you could hear the cars all night.
Experience was great. The staff was very nice. The spa was very hot and clean. The room was good size. The only issue was I could hear the freeway all night. Also No information in the room or by staff on close by restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Templeton california

Very easy and quick to get to close by shopping.

Posted Feb 23, 2017
I thought the breakfast was set up in such a way that people were confused and felt awkward. Other than that everything was wonderful .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
The price was right staff was very helpful very clean and nice recommend this hotel to anybody will return check in with very easy staff was willing to help out with any questions