Posted Nov 14, 2016 on Hotels
We stayed a week for a work conference in the World Trade Center next door. The location is the absolute best thing about this hotel. Within walking distance to the WTC, restaurants (sit downs and food courts), grocery stores, etc. Overall, the hotel was clean. The bed was soft, but mine was actually sagging in the middle a bit. The bathroom layout is awkward if more than one person in the room, especially if using the ironing board that is attached to the closet door. The staff were friendly. Breakfast was sufficient, however many collagues booked through hotels.com and some got the full breakfast and others the continental, so be clear on what breakfast you get. The biggest annoyance to me was the refrigerators in the room are locked and could only be used with a CC deposit. Instead we had to get ice in the restaurant to store formula for our baby. Wifi was also inconsistent throughout the week.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
We appreciate your comments and we are pleased to know that your stay was pleasant. We are committed to working day by day to offer you quality service and first class facilities.
We look forward to have the opportunity again to serve you in the future.