Ratings based on 110 Verified Reviews

4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, food and staff

Posted Jan 30, 2017
It was a family work trip. I rested well to perform well
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 5, 2016 on Orbitz
5 out of 5
by Adam from Tempe

Great spot for relaxing

Posted May 24, 2016 on Hotels
It was nice. Loved it. Pick this place!
4 out of 5
by María-F

This traveler left a rating score only Posted Dec 24, 2015 on Hotels
4 out of 5
by Daniel from Texas

Good for business.

Posted Oct 9, 2015 on Hotels
Good days there working, good central area, and nice pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2015
Nice , clean and breakfast buffet was really good. First time there and would most likely go back.
4 out of 5
by Harvey from Texas

Unknown charges and exchange rate...

Posted Sep 6, 2015 on Hotels
my over all experience was good except for a hotel charge that still has not been cleared. Was charged about $60 usd for an unknown item and the exchange rate was horrible at this hotel. Other than that, the hotel it self was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Aug 28, 2015
Very nice hotel with great location and friendly staff
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Good location, close to commercial zone

Posted Dec 12, 2014
Pros: Location, parking facilities at no charge. Internet free
Cons: Beds need to be less hard Bath and shower supplies could be improved
Location: Very good shopping malls and good restaurants. Beach across the street
Very good location, good restaurants close by as well as shopping malls. I arrived late in the night and did not know that a big event is taking place in the hotel, so Overbooked they were not able to meet my reservation preferences. Some details needed to get level 4 from my point of view.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Beach and city break in one

Posted Nov 23, 2014
Pros: All the STAFF, I could not put one ahead of the other. They were all EXCELLENTLY
Cons: Nothing I could find
Location: Beach and City Veracruz break. Veracruz is deep in history and friendly.
Excellent STAFF, great hotel, local for beach and city. We had an enjoyable, relaxing time and found the staff EXCELLENT nothing at all was to much for them. Now we (Vicky & I) speak NO Spanish, but the staff took time to help us every time we wanted anything, even apologising for their lack of English, BUT it was us that should have been apologetic. We had an EXCELLENT break and relaxing time and do not hesitate in recommending the hotel.