Probably the biggest disappointment of our 5 week honeymoon was the 4 nights here. We arrived a few hours early as the weather was terrible and asked if we could check in early but was told the room wasn't ready but they would call us as soon as it was. We weren't offered anywhere safe to put our luggage while we looked around town while waiting so we just sat in the car for almost 3 hours waiting for a call that never came. Went back to the office to find the young lady with her feet up on the desk struggling to get off her phone for long enough to check us in. No appology for not calling, too busy I guess? We got our key and went to the room which interestinghly was right beside where we were parked. NB. never saw anyone come or go from the room the whole time wewere parked there so was it really not ready?? Were never given any instructions for the facilties of the hotel so had to go back to the front desk to find the ice maching which was only accesible during office hours. Do people steal ice around here or something?
Had to empty our own trash every day as rooms not serviced daily or even in the 4 night stayed.
Trash bin outside the rooms on the walkway wasn't emptied in the 4 days either.
It wasn't as if they were busy as we only saw about another 4 or 5 guests during our stay.
Very disappointed as we read good reviews about this family owned and operated hotel. Clearly things have changed.