Disappointment for the night
Posted Jun 26, 2016 on Hotels
very disappointed in this property not up to the standards Carlson standards I've come to expect. Staff was nice enough, but not the room itself. It had dirty air vents, a broken closet mirror door, the a/c only had vents in half of the room, so you froze when it was on and then got really hot and stuffy when not running. The shower had no vent to clear the steam, so it was stuffy and the mirrored all steamed up and the grout was missing or dirty around the tiles.
Comment from Hotel Management
Jun 28, 2016 by William, Hotel Management
Thank you for taking the time to leave come comments about our hotel. While some of the architectural choices limits what we can do, for the areas we could have done more for your stay, I apologize. We have renovations coming up, and that will address some of these issues more assuredly. We hope you'll come back and visit us next time you're in the area to see the updates for yourself.