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Thank you for your comments we are pleased to hear you enjoyed your time
4/10 Poor
Brenda
Traveled with partner
Apr 19, 2024
Liked: Property conditions & facilities
The property was nice. Well kept our rooms are nice, but I asked for a balcony and got sliding grass doors six floors up page the same price as I pay for the balcony which I didn’t think was fair.
Brenda
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Thank you for taking the time to advise us of your recent stay. We are sorry to hear that you were disappointed with the room booked for your stay
It's hard to beat falling asleep to the sound of ocean waves, but the best part of The Lucie was the customer service! The staff went out of their way to make our stay effortless, even when I had an unusual issue - they dealt with it like pros! can't wait to go back.
Janet
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Thank you so much for taking the time to advise us of your recent stay. We are so pleased to hear that you enjoyed your time with us, and the team members that assisted you during your stay. We look forward to sharing these comments with the team in celebration of great service
I loved the room, the view and sound of the ocean lulled us to sleep it was absolutely perfect. Everything was clean and well stocked, the breakfast in the cafe downstairs was delicious too. Would absolutely come back again
Sergiu
Stayed 1 night in Mar 2024
Response from Manager on Apr 3, 2024
Thank you so much, we are so pleased to hear that you enjoyed your time with us, we hope to see you again on a future trip to our area
Very unexpected, beautiful and quit area! Not so touristy, which we like. Great place overall, excellent staff made you feel at home, fair price and right on the beach. Couldn't ask for more.
Tim
Stayed 1 night in Mar 2024
Response from Manager on Mar 30, 2024
Thank you so much Tim for your kind comments. We are so pleased to hear that you enjoyed your time with us, and that you enjoyed the area during your stay. We hope to see you again in the future.
10/10 Excellent
Ben
Mar 25, 2024
Ben
Stayed 1 night in Mar 2024
Response from Manager on Apr 16, 2024
Thank you for rating your stay with us
10/10 Excellent
Magdalena
Mar 25, 2024
Excellent service and nice upgrades. Our doggies enjoyed
Magdalena
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
So glad to hear you and your furry family members enjoyed your time with us. We hope to see you again
The staff was excellent any problem we were take care immediately.
Rafael
Stayed 4 nights in Mar 2024
Response from Manager on Mar 13, 2024
Thanks so much. We are pleased you enjoyed and that the team was able to assist when needed
10/10 Excellent
Karen
Mar 3, 2024
Karen
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Thank you for your review. We are pleased to see you enjoyed your time with us
6/10 Okay
Ron
Mar 3, 2024
Ron
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Thanks for taking the time to rate your stay. We are sorry to see that your stay did not meet your expectations
6/10 Okay
George
Mar 3, 2024
I simply find charging a resort fee over the quoted price is dishonest. The price is the price and a customer of expedia deserves to pay the price shown to them without endlessly searching if there are hidden charges. Shame on you.
George
Stayed 1 night in Mar 2024
Response from Manager on Mar 7, 2024
Thank you for your comments. We are sorry for any confusion with the booking and charges shown. We do notate all charges on the website. We thank you again for your comments.
Everything you’d want for a chill beachfront vacation. A beautiful long beach, a couple local walking distance restaurants, and a pool. An ocean view room for listening to the ocean waves or seeing the sunrise is a treat.
Evanthia
Stayed 6 nights in Feb 2024
Response from Manager on Mar 7, 2024
Thank you so much, we are so pleased to hear you enjoyed your time with us for a little R&R. We hope to see you again
This was a gorgeous property and the best staff I’ve ever experienced. We def got more than we hoped for. A little hidden gem! The manager Steve was amazing. We will definitely be back.
Venera
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Thank you so much for the great comments. We are so pleased that you enjoyed the property and the team that assisted you. We look forward to seeing you again
Excellent location right on the beach. Property and rooms all redone. Looks great. Now they are serving cookies at 5pm. Could make a few more as they do fast but nice touch. My goto place on Hutchinson Island / Jensen Beach area.
Keith
Stayed 3 nights in Feb 2024
Response from Manager on Feb 28, 2024
Thank you so much for the great comments. We are so pleased you enjoyed the upgrades and of course the delicious cookies. Thank you for your continued loyalty. We look forward to seeing you on your next trip
The evening receiving desk manager Mr.Keller was spot on
Assign my room to convenience to the elevator
Beautiful 7th floor view
Even offered us cookies to enjoy
Aaron
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Thank you so much for your comments .We are so pleased to hear that you enjoyed your time with us, and that Keller was able to assist in making your stay great. We look forward to hosting you again in the future.
8/10 Good
Carrie
Feb 19, 2024
Carrie
Stayed 1 night in Feb 2024
Response from Manager on Mar 24, 2024
Thank you for rating your stay here with us
4/10 Poor
Laura
Traveled with family
Feb 19, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Long check in even after prior booking...tiki bar not open after saying different on phone same day..no bedding for pullout couch and took awhile to get.. heat hard to work..dog barking across hallway. For the price an ok stay.
Laura
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Thank you for your comments we are sorry to hear of any disturbances that you had in the room and disappointments that you experienced during the stay. We have shared these comments with the team members for review.
This is a gem of a property. The staff treat you like family. (In a good way)
pauline
Stayed 3 nights in Feb 2024
Response from Manager on Feb 20, 2024
Thank you so much for staying with us, and for taking the time to provide us with some comments. We are so pleased to hear that you enjoyed, and that you felt what we try to put out their daily.
4/10 Poor
Ovidio
Feb 14, 2024
Liked: Property conditions & facilities
We was to try clarify about our es pecific service dog term and conditionn but in front dedk only speak english.
Ovidio
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Thank you for your comments e have shared them with the team for review.
10/10 Excellent
Christine
Feb 11, 2024
Christine
Stayed 1 night in Feb 2024
Response from Manager on Mar 24, 2024
We are pleased to see you enjoyed your time with us
The hotel's cleanliness surpassed my expectations. The service was outstanding. Our stay was so relaxing. Location is a PLUS !! The view from the room is stunning .
Mirialys
Stayed 2 nights in Feb 2024
Response from Manager on Feb 12, 2024
Thank you so much for your comments. We are so pleased to hear you enjoyed your time with us. We hope to see you again on a future trip to our area
My first time staying at the The Lucie. Very nice room, great little balcony but the bathroom is small with only a pedestal sink. But they do provide shelves for your toiletry items. Terrible water pressure. Convenient location. Friendly staff.
Sherry
Stayed 4 nights in Jan 2024
Response from Manager on Jan 26, 2024
Thank you Sherry for taking the time to advise us of your recent stay. We hope to see you again on a future visit to our area
Nice hotel right on the ocean. Small restaursnt with very nice outdoor seating by the heated pool.
Kathleen
Stayed 2 nights in Jan 2024
Response from Manager on Jan 26, 2024
Hi Kathleen, Thank you for your comments regarding your stay. We are pleased you enjoyed the property and the amenities we have to offer. We look forward to seeing you again should your travels bring you back to our area.
Beautiful property! The staff was great! A little pricey. Views excellent!
Mary
Stayed 2 nights in Jan 2024
Response from Manager on Jan 26, 2024
Thank you so much for your comments regarding your stay and our team. We are so pleased to see that you enjoyed your time with us. We hope to see you again in the future.