Sundeck

Reviews of Prestige Hotel Vero Beach

2 out of 5
Prestige Hotel Vero Beach
1526 Ocean Drive, Vero Beach, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

dayves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, quiet and secluded. Really good service. Just hope that the beach chairs would be available after 4:30. Besides that a good place to enjoy some quiet time
Stayed 3 nights in Apr 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our ocean front room! The beach chairs and umbrellas were free of charge and set up each morning right on the ocean sand. The free breakfast was great! The pool was clean. The rooms were clean and had a kitchenette so we could cook meals. We used the grill on the patio to cook burgers and utensils were supplied at the front desk. We had a great stay! The beds were doable. They could be replaced to make this a 6/5 star hotel. I give it 5 stars!
Stayed 4 nights in Apr 2024

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accomodating for beach access. Safe Helpful staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the old fashioned beach hotel look.

8/10 Good

Laura

Traveled with family and small children
Great beach
Stayed 5 nights in Mar 2024

10/10 Excellent

Lori, Sturgeon Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestige hotel was beautiful, our room was clean and we were able to get towels if we needed them. Housekeeping was done , every 3 days. Beach access was great we had beach chairs and umbrella from the hotel. Excellent stay!!😎
Stayed 5 nights in Mar 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the property. Very convenient parking & the staff were really kind & friendly. Our room was freshly cleaned upon checkin time & it was comfortable & roomy. The beach was gorgeous & we enjoyed the bbq one evening. Beautiful & relaxing area outside the pool as well ! Cooking utensils need to b updated & a missing burner knob on our stove & the water was slow running down n the shower. But mainly everything was top notch. Thank-u for everything 👍
Stayed 2 nights in Mar 2024

8/10 Good

Therese

Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Pluses: small, quiet, great patio overlooking the beach, clean Minuses: swimming pool sucks, very old building, front desk lady a bit cold mannered, free breakfast way too minimal. Verdict: good place to stay if you don't plan spending much time in the room or looking for nice pool time.
Stayed 4 nights in Mar 2024

6/10 Okay

Sonia

Liked: Staff & service
Stayed 7 nights in Mar 2024

4/10 Poor

Brian

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was a cheap motel charging high prices because it is on the beach. Uncomfortable bed, way too soft, and basic amenities. Breakfast was bare bones. Beach was very nice and they did provide lounge chairs and umbrellas.
Stayed 1 night in Mar 2024
Response from Manager on Apr 24, 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.However, we want to clarify that our rates are actually very competitive for an oceanfront location, especially considering the wide range of amenities included in your stay. Our rates are designed to provide exceptional value for our guests, and we strive to ensure that every aspect of your stay exceeds your expectations.In addition to our prime beachfront location, our rates include a complementary continental breakfast featuring a coffee machine capable of brewing cappuccinos, macchiatos, espressos, and lattes from freshly ground coffee beans. We also offer complementary parking, fast-speed internet, fully equipped kitchens with large refrigerators, beach service with chairs and umbrellas.Furthermore, we want to emphasize that our hotel has undergone a full renovation to ensure a modern and comfortable experience for our guests. We take pride in providing clean and well-appointed accommodations for our guests to enjoy.We're glad to hear that you found the beach to be very nice and appreciated the lounge chairs and umbrellas provided. We sincerely apologize for any inconvenience you experienced and hope that you will give us another opportunity to exceed your expectations in the future.

8/10 Good

SPIROS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first sight the exterior seemed dated but while walking to your room you see that the pavers are all new. I like what they are doing by restoring this motel back to like. The room was very clean. Bedding was very comfortable. Parking area a little tight for larger vehicles. There was a small kitchen in our room which would be nice for longer stays. The biggest plus was the very short walk to the beach. For the price I paid the stay was more than worth it. I would highly recommend this hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Don M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful suprise with the beach access towels, umbrellas and chairs provided.
Stayed 2 nights in Mar 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hiding spot. Very clean, comfy bed and pillows. Quiet area. Best part right at the beach without breaking the bank. A bit dated but clean which is a must for us.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with group
First time here and it was very enjoyable. Definitely coming back
Stayed 2 nights in Mar 2024

6/10 Okay

Vicki

Traveled with family
No vent in the bathroom. When taking a shower the condensation is all over the floor and you could slip very easily. Had to lay beach towels down so we didn’t fall. Would recommend putting in exhaust fans. Very old hotel.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 24, 2024
Thank you for sharing your feedback. The bathrooms are up to code, including the showers. There should not be any spills from the shower nor the need to put towels on the floor. The bathroom window opens to the outside, and there should be no condensation. The hotel underwent a large renovation, and the bathrooms are like new. We appreciate your input and hope to have the chance to welcome you back in the future.

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Nice touch with the fluffy white robes. The HUGE shower head was also amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and swimming pool lovely.
Stayed 1 night in Mar 2024

8/10 Good

David

Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Randi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful beach, staff was very friendly. Made a booking for next year.
Stayed 7 nights in Feb 2024

8/10 Good

Joseph

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice property! We would recommend to others.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yinson

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly everything was good, but the fact that they've announced robes on the site , but nothing was set up in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love sitting on patio or at beach & relaxing . The room has a full kitchen , so we do not have to eat out every day. The continental breakfast is fabulous …full of variety and great coffee.
Stayed 14 nights in Feb 2024

10/10 Excellent

Robin

Stayed 2 nights in Feb 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and accessibility
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it says on tin. An upmarket motel in a quiet area.
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches with options to stay on patio or go to beach with umbrellas and chaise lounge chairs.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location! 3 very good restaurants across the street and the Atlantic ocean a short walk away. Excellent staff.
Stayed 7 nights in Jan 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is our 3rd stay here in the past months and we still like it. We will likely stay again in the coming months.
Stayed 2 nights in Feb 2024

4/10 Poor

Cherry

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
This our second time staying here (first time was March 2023). Location is ideal - beautiful beach, access to restaurants and shops, comfy beds. Room was ready early which was a plus. However, the room was disappointing. The toilet did not work well. It did not flush easily and the tank did not refill. We told the front desk immediately, but it was not repaired during our two night stay. There was no housekeeping service provided to our room during our stay. And there was no hot water. We reported it immediately. The front desk told us that the water would only be warm until the boiler could be repaired. It was not repaired during our stay and the water was not warm! No refund or accommodation was offered.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 30, 2024
Thank you for providing your valuable feedback. We appreciate your return visit and are delighted to hear about your positive experiences with our location and comfortable beds. Addressing the hot water issue, our hotel is equipped with two water heater systems, each capable of running the entire facility independently. Unfortunately, last week, one system experienced a failure. However, the second system maintained hot water. The failed water heater tank has been replaced with a new one, and to further enhance our services, a third new water heater tank has been installed. Now, the hotel features three brand new water heater systems, ensuring uninterrupted hot water availability even in the event of two system failures.Concerning the toilet matter, it's essential to mention that our on-site maintenance team is readily available to promptly address any concerns. After reviewing our records, we found no toilets have been identified as defective.Thank you for your continued patronage, and we look forward to hosting you again for an even more enjoyable stay.Warm regards,

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Everyone friendly, very clean. I recommend Prestige Hotel.
Stayed 9 nights in Jan 2024

8/10 Good

Peter, Punta Gorda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and friendly staff. Very good value. Some minor maintenance issues. The bathroom door had water damage. The floors looked clean but were not.
Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit... really nice place. "Throwback" style small hotel (~ 50 rooms?) that is quiet yet close to many attractions. If you want to be next to "high stimulation" action, this is not the place. Which is why we like it! One note: parking area is really tight & some people don't read that only compact vehicles are to park on the left-hand side; larger on the right-hand. Just takes one large vehicle parked LH to clog up the drivethru. Not the hotel's fault. This is a great place!
Stayed 5 nights in Jan 2024

8/10 Good

Amy, Broomfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Ann Margaret

Stayed 1 night in Jan 2024

8/10 Good

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place felt very safe and was very close to the beach. The grab and go breakfast was fantastic with Otis Spunkmeyer muffins, bagels, cereal, fruit, yogurt, etc and a fabulous coffee machine. The bathroom had poor ventilation and a little mold on the ceiling, but this was cleaned up during our maid service mid-week. The ocean was visible from the patio if you didn't want to walk down to the beach. The dining options close by were a little expensive, but plenty of options were easily drivable.
Stayed 5 nights in Jan 2024

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was right for a 3 star hotel. You get what you pay for. The location is fantastic. I wished the pool heater was working.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

David, Venice

As an airline pilot I have spent the last 25 years in and out of hotels. Here is why this hotel almost gets there and then fails. Great location Atlantic Ocean on one end, very nice restaurant on the other. Place is well run by attentive people, but folks when the mattress is worn out, that’s it. I am there for a good night’s sleep and the place did not deliver. No hot water the next morning only sealed the deal.
Stayed 1 night in Jan 2024
Response from Manager on Jan 30, 2024
Dear Esteemed Airline Pilot,We appreciate your seasoned perspective and the time you took to share your thoughts. We understand the importance of a good night's sleep, especially after 25 years of navigating the skies.Now, allow us to present a counterpoint: Where else can you find an oceanfront oasis for a mere 149 plus tax? Complimentary continental breakfast, featuring a coffee machine that's practically a barista in disguise, offering macchiatos, lattes, and cappuccinos—all on the house. Throw in free beach chairs and umbrellas, plus complimentary parking. It's practically a steal, wouldn't you agree?And let's not forget the mattresses – the very same brand enjoyed by the little ones in a major children's hotel. We believe that's a touch of whimsy and comfort combined.Regarding the hiccup with the hot water, we sincerely apologize for the inconvenience. Our hotel boasts not one, but two water heater systems, each capable of running the show independently. Last week threw us a curveball with one system acting up, but fear not, we swiftly replaced the troubled tank with a brand spanking new one. In fact, we've gone above and beyond by installing a third water heater tank to ensure a toasty experience for all, even if the unforeseen occurs.We hope you'll reconsider and give us another chance to provide you with the well-deserved rest you seek. After all, where else can you find such an oceanfront haven at this steal of a price?Safe travels,

10/10 Excellent

Moni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your contributing in making this stay wonderful even with bad weather during our stay.
Stayed 3 nights in Jan 2024

8/10 Good

Erik

Liked: Cleanliness
Was centrally located. Rooms Need updating. Beds were too soft. 3 night stay and no fresh towels or soaps. Front staff wasn’t the most pleasant. Overall slightly better then average
Stayed 3 nights in Jan 2024
Response from Manager on Jan 10, 2024
Thank you for sharing your thoughts on your recent stay at our hotel. We are delighted to hear that you found our central location favorable.We are sorry to learn about the concerns you raised regarding the room conditions. We would like to clarify that our hotel has undergone recent updates, and our rooms are maintained to ensure they are in like-new condition. We apologize if the softness of the beds did not meet your preferences, and we appreciate your feedback on this matter.To enhance your stay, we recommend reaching out to our housekeeping staff during your visit if you require additional towels or any specific amenities. We strive to provide the best possible service, and your proactive communication will help us address your needs promptly.In response to your feedback about fresh towels and soaps, we would like to inform you that we have extra towels available at the lobby for the convenience of our guests. Our front desk staff is also happy to assist with any requests you may have during your stay.We sincerely apologize if our front staff did not meet your expectations, and we will address this with our team to ensure a more pleasant experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Terry

Stayed 2 nights in Jul 2023

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice but smaller room than booked
The hotel was as pictured but our room was not. We booked a queen studio room, but when we arrived we were placed in a standard queen room. It was extremely small, and as other reviews had mentioned, it is right where the laundry room, ice machine, and stairs were. You could hear EVERYTHING happening right outside our room. Luckily we were traveling at a time that was not crazy busy. We did not realize we were given a different room than we had booked until later, so we did not approach the front desk to change it. The room was clean, people were friendly, a few restaurants within walking distance. We had spoken with other guests that had larger rooms, that were extremely happy with them. So I’m assuming it depends how you book your room, where you get placed. If we would have realized earlier (we were already settled in and only staying overnight while traveling through), I would have wanted to be changed to another room.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Thank you for your feedback. We're glad to hear that you found the hotel as pictured and appreciated the cleanliness and friendliness of our staff. The smallest unit represents a great deal, but for those desiring a change, we recommend informing the lobby during your stay. Studios are available at a slightly higher rate. We appreciate your understanding and hope to welcome you again.Best regards,

6/10 Okay

Mark

Disliked: Staff & service
Stayed 2 nights in Jan 2024