Ratings based on 330 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pocono lake Pa
near a home we were sellingPosted Aug 18, 2015
Pros: the cleanliness, staff was friendly all the time. food was plentiful. address was convenient, but a bit difficult to find.
Cons: cannot think of anything we did not have
Location: many stores stores and restaurants are available, shopping was plentiful nothing missing.
we were very comfortable. everything we needed was available to us.we picked the floor we wanted to stay, we have issues with elevators and stairs. food was great and plentiful.
for Everyoneby A verified traveler
Posted Jul 30, 2015
Hotel staff was excellent! Room was very comfortable and clean. Have stayed her before and would stay again. Great location too.
for Everyoneby A verified traveler from springfield ma
Good free breakfastPosted Jul 22, 2015
Check in was quick and free breakfast and wifi was great
for Familiesby Ashlie from Florida
Won't Stay Again:Posted Jul 14, 2015 on Hotels
We were there for 2 nights. We went down for breakfast the first morning and the place was swamped where there were no tables left and way too crowded. It was not worth fighting through the crowd with toddlers to get some food. Housekeeping didn't get to our room until 3:30 in the afternoon only after we requested towels, toiletries and trash bags to be brought up. We waited 1/2 hour before we decided to walk downstairs to get it ourselves and only then did we see housekeeping cleaning the room across the hall. She was unaware that we needed these items and gave us some towels and said that our room was next to be cleaned. When returning back to the room late that evening, she didn't leave us any more towels other than the ones she gave us, which we had used. Needless to say the 2nd morning we had 1 clean towel left for a family of 5. They also indicate that they will run the dishwasher if they notice dishes in it. They did not. Nor did they even leave a dishwashing tablet for us to run the dishwasher. They leave dish towels but no dish soap which we needed to clean out bottles. We had to buy dish soap in their "pantry" for double the price. The 2nd morning we went down for breakfast and it was less crowded and some tables were available but there was no hot food left. Only some bread, donuts, cold cereal and very little fruit to choose from. Pull out couch was extremely uncomfortable and the room showed signs of wear and tear.
for Everyoneby A verified traveler from Matgate, FL
Awesome stay, met every expectationPosted Jul 14, 2015
Everything here was great. We enjoyed our stay tremendously, and will definitely stay again as well as share our experience with others
for Everyoneby A verified traveler
Great hotelPosted Jul 13, 2015
The room is awesome. I love the way it's set up. They had complimentary dinner a few of the nights I was there. The staff made great conversation with you.
for Familiesby william from St,Johns.Fl.
Father PaulPosted Jul 7, 2015 on Hotels
For comfort,Cleanliness,furnishings and breakfast it can't be beat.
for Familiesby Anthony
Posted Jul 7, 2015 on Hotels
for Business Travelersby George from Actually, its Bonnie from West Coast of Florida
OUTSTANDINGPosted Jul 1, 2015 on Hotels
I loved staying at the Residence Inn. First of all, it was spotless and very clean. I felt comfortable because the staff was outgoing and friendly. It was in a very convenient location. The breakfast was delicious and the perks are fabulous. The fire pit, the pool, the fitness center, and the room itself was outstanding.
Recommendedby A verified traveler
Posted Jun 18, 2015 on Hotels