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Reviews of Springhill Suites by Marriott Vero Beach

3 out of 5
Springhill Suites by Marriott Vero Beach
5115 Indian River Blvd, Vero Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 567 reviews" "
Rating 8 - Good. 124 out of 567 reviews" "
Rating 6 - Okay. 36 out of 567 reviews" "
Rating 4 - Poor. 16 out of 567 reviews" "
Rating 2 - Terrible. 10 out of 567 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was incredibly nice!
Stayed 2 nights in Feb 2024
Response from Owner on Feb 23, 2024
Ann, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon!

10/10 Excellent

Johnny

Traveled with family
Liked: Property conditions & facilities
The location, cleanliness, hospitality of the staff was amazing! It was a nice couple nights
Stayed 2 nights in Feb 2024
Response from Owner on Feb 13, 2024
Johnny, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique about the property. The bathrooms in the rooms are very odd. A waste of space the way they built them. Could use some updating but otherwise it worked well for our short stay.
Stayed 2 nights in Feb 2024
Response from Owner on Feb 12, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Owner on Feb 7, 2024
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Cindy

Traveled with group, Traveled with family
The positive was that the room was a nice size and we were comfortable. The negatives were that the rooms showed wear and tear, the pillows were way too soft and very uncomfortable, and the round mirror in the shower room was extremely dim. We asked the front desk eBay was the secret to turning the light up and were told that everyone complains about them but there is no way to turn them up any brighter.
Stayed 4 nights in Jan 2024
Response from Owner on Feb 2, 2024
Cindy, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Owner on Jan 22, 2024
Joanne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

donna

Stayed 1 night in Dec 2023
Response from Owner on Jan 22, 2024
Donna, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Craig

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on Jan 3, 2024
Craig, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Michael, Centerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on Dec 22, 2023
Michael, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Owner on Dec 20, 2023
Carolyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Owner on Dec 5, 2023
Jennifer, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job
Stayed 1 night in Nov 2023
Response from Owner on Nov 29, 2023
Kenneth, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Owner on Nov 15, 2023
Jorge, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Brian

Stayed 1 night in Oct 2023
Response from Owner on Nov 22, 2023
Brian, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Quiet, clean and friendly staff. Would stay here again if in the area.
Stayed 1 night in Oct 2023
Response from Monica Sciullo on Oct 31, 2023
Anonymous- Thank you for the 10 out of 10 review! We are proud that we provided you with a quiet clean space and glad that are staff took care of you during your visit to Vero Beach!

10/10 Excellent

Don

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy with visit.....thank you guys.
Stayed 3 nights in Oct 2023
Response from Owner on Oct 25, 2023
Don, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Mary alice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Owner on Oct 16, 2023
Mary, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Ayesha

Liked: Property conditions & facilities
All
Stayed 1 night in Sep 2023
Response from Owner on Sep 25, 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Monica Sciullo on Oct 31, 2023
Giuseppe,Thankn you for the 10 out of 10 review! We are delighted that you enjoyed your stay with us here in Vero Beach!

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Owner on Sep 25, 2023
Robert, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Eliezer

Stayed 1 night in Jul 2023
Response from Owner on Aug 16, 2023
Eliezer, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Nestor

Stayed 2 nights in Jul 2023
Response from Owner on Jul 25, 2023
Nestor, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 20, 2023
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Cathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 18, 2023
Cathy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. spotless room
There for one night, Couldn't have been happier
Stayed 1 night in Jul 2023
Response from Owner on Jul 10, 2023
Geoffrey, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

Esrom

Stayed 1 night in Jul 2023
Response from Owner on Jul 10, 2023
Esrom, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Within 10 mins drive to the beach.
Stayed 1 night in Jun 2023
Response from Owner on Jun 20, 2023
Carlos, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Arlinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I went for just one night and the service was outstanding. I would seriously consider staying again in the future and recommending your hotel to others as well.
Stayed 1 night in Jun 2023
Response from Owner on Jun 6, 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Excellent

renato, Jacksonville

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Owner on May 31, 2023
Renato, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Richard

Traveled with family
Facility was fine for our needs
Stayed 2 nights in May 2023
Response from Owner on May 26, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

KIMBERLY, Manassas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and pillows. Nice bathroom set-up. The room itself was very spacious.
Response from Owner on May 24, 2023
Kimberly, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean with nice sheets. Breakfast was great!
Stayed 1 night in May 2023
Response from Owner on May 17, 2023
Stacey, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

JUDITH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant or bar. Did have a nice continental breakfast
Stayed 4 nights in May 2023
Response from Owner on May 15, 2023
Judith, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Diane, Mesa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone I came into contact with was pleasant and helpful… shout out to the woman in charge of the free breakfast… what a lovely woman…!!!
Stayed 3 nights in Apr 2023
Response from Owner on May 8, 2023
Diane, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

6/10 Okay

mary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely location, clean room, good bedding, Needs to put better lighting in the bathrooms. Front desk staff needs to be retrained on customer service
Stayed 2 nights in Apr 2023
Response from Owner on May 1, 2023
Mary, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excellent

Gary

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a wedding at Bentwood Plantation. Very comfortable, decent hot breakfast. Felt like a new property. Price was good for the area.
Stayed 1 night in Mar 2023
Response from Owner on Apr 4, 2023
Gary, thank you for taking the time to review us and share your experience. We are happy to see our property and staff provided you with a great stay, and we hope you come visit us again soon!

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florida trip
We had a great stay at your place. The staff were very friendly, helpful and the lady preparing breakfast was outstanding.
Stayed 4 nights in Mar 2023
Response from Owner on Mar 22, 2023
Paul, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Gloria

Quick check in
Stayed 1 night in Mar 2023
Response from Owner on Mar 21, 2023
Gloria, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how quite it was.. The room was nice and clean too
Stayed 1 night in Mar 2023
Response from Owner on Mar 14, 2023
Michael, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
They did not tell us they don’t clean/ straighten up room each day if you don’t ask
Stayed 2 nights in Feb 2023
Response from Owner on Mar 6, 2023
John, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Owner on Feb 20, 2023
Victoria, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean facilities
Stayed 1 night in Feb 2023
Response from Owner on Feb 13, 2023
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Okay

Hisham, coto de caza

Business traveler
Liked: Staff & service
Ok hotel for quick business trips but on the expensive side for the area.
Stayed 2 nights in Jan 2023
Response from Owner on Feb 6, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Owner on Jan 23, 2023
Wendy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Michaela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower and toiletry was separated very nice
Stayed 1 night in Jan 2023
Response from Owner on Jan 12, 2023
Michaela, we appreciate you taking the time to review us and leave an awesome rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Response from Owner on Mar 6, 2023
Armando, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
Excellent condition
Stayed 1 night in Dec 2022
Response from Owner on Jan 5, 2023
David, we appreciate you taking the time to review us and leave an awesome rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Andrew, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Friendly staff.
Response from Owner on Dec 20, 2022
Andrew, thank you for taking the time to leave us a great review! We are thrilled to see you enjoyed your stay with us and hope to host you again in the future!

10/10 Excellent

Rich

Stayed 4 nights in Nov 2022
Response from Owner on Dec 12, 2022
Rich, thank you for leaving us a review! We are pleased to hear you had a great stay at our hotel and hope you stay with us again next time you’re in the area!

8/10 Good

Dawn Anne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pros - Very friendly, clean and well maintained. The size of the room was nice as well as the mini fridge and microwave. Great pressure in the shower and the shampoo/body wash provided was nice. We enjoyed the breakfast, pool and exercise area. Cons - Only 6 handicap parking spots for the entire hotel. These filled up very quickly and most of the time we had to park a fair distance away which was challenging for someone who walks with difficulty. Lighting overall but especially in the bathroom. The shower/sink combo was way too dim. A back lit mirror over the sink was the only lighting outside of an overhead light in the shower. It was very difficult to see when using the vanity. I found myself needing to use the flashlight on my phone. This was really my biggest complaint. Better lighting is a must! Overall a very good experience and we would stay there again.
Response from Owner on Dec 12, 2022
Dawn, thank you so much for sharing your experience with us! We are thrilled you enjoyed your stay and will pass your feedback along to our team. We hope to serve you again in the future!