Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2015
Staff was very courteous and helpful. They are working hard making improvements. The rooms are comfortable and clean.
Comment from EPC
Aug 29, 2015 by Diana Vaughn, General Manager, EPC
Thank you for posting your review with us, we work hard to make our guests happy. Hope to have you back soon for many future stays.
2 out of 5
by A verified traveler

Posted Aug 26, 2015
Wasn't really what I expected after seeing pictures of the hotel online.
Comment from EPC
Aug 30, 2015 by Diana Vaughn, General Manager, EPC
So sorry to hear you were not satisfied with our property. Would love to know what we could have done to improve your visit to insure this doesn't happen again
3 out of 5
by A verified traveler from Schleswig-Holstein

Posted Aug 24, 2015
Für eine Nacht okay, aber sonst nicht. - Kein Fahrstuhl ins Obergeschoß (also mit den Koffern die Treppe hoch...) - Matrazen sehr weich - bis 9 Uhr Frühstück; ab 08:50 Uhr wird schon abgeräumt; wer erst um 9 Uhr kommt, bekommt nichts mehr - Pool ist okay
2 out of 5
by A verified traveler

Pool area nice

Posted Jul 26, 2015
One of the beds had a dead roach. We had to ask for sheets and change bed. Luckily one of the house maids was still there an was kind enough to change for us at 10am at night and was very very kind and courteous.
Comment from Hotel Management
Aug 10, 2015 by Diana Vaughn, General Manager, Hotel Management
Hi Christy: I would like to apologize for this unfortunate circumstance that you had experienced while staying at our property. As we do take our feedbacks very seriously, we have looked into this matter, and have taken the appropriate action to prevent this from recurring. The housekeeper that was very kind and courteous the night of your stay was Lupe. i have acknowledge her great customer service. Thank you so much, we hope you will give us another chance at another future stay if you are in the area.
3 out of 5
by A verified traveler

Posted Jul 26, 2015
Poor lighting and box tv. Tub had stains in the bottom of it.
Comment from Hotel Management
Aug 12, 2015 by Diana Vaughn, General Manager, Hotel Management
Thank you for your feedback. As we value your review, we are currently renovating our standard rooms at this time. Upgrading the televisions to flat screens, updating the appliances, painting & refreshing the bathrooms. We hope in the future you will give us another try and see the newly renovated rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler

was there for a softball tournament.all was good

Posted Jul 17, 2015
Pros: it was close to where i had to be
Cons: the food
Location: n.a
the hotel staff was nice.the room was a motel. it was clean
Comment from Hotel Management
Jul 26, 2015 by Samantha, Hotel Management
Thank you for posting your review with us, it was a pleasure to have the softball team stay at our property. Hope to have you back soon for many future stays.
2 out of 5
by A verified traveler

Cheap

Posted Jun 22, 2015
Pros: Cheap
Cons: Update
Location: Close to I-95
Needs updating - smelled old - will not stay there again
Comment from Hotel Management
Jun 30, 2015 by Samantha, Hotel Management
So sorry to hear you were not satisfied with your stay here. Would love to know what we could have done to improve your visit to insure this doesn't happen again.
3 out of 5
Recommended
for Personal Event
by Helen from Atlanta

Great place to relax after a long drive

Posted Jun 1, 2015 on Hotels
Very enjoyable. Pleasant check-in staff and a free drink coupon at the in-house pub. Tracee at JJs grill at the hotel made the evening a ton of fun. It was a cozy place to chill after a long drive. The food was delish, the locals were a blast and the hotel in general was good and clean. I would definitely stay there again if only to see Tracee and the gang.
Comment from Hotel Management
Aug 1, 2015 by Samantha, Hotel Management
Thank you so much for the wonderful review! I will definitely let Tracee know what an awesome job she is doing. Hope you comeback to see us again soon!
3 out of 5
Recommended
for Couples
by A verified traveler

Posted May 31, 2015 on Hotels
Comment from Hotel Management
Aug 1, 2015 by Samantha, Hotel Management
Thank you for the 3 star review!
2 out of 5
by A verified traveler from Vermont

Nice pool, dismal breakfast

Posted May 26, 2015
Rooms clean but have seen better days. Finish details like crappy paint job and cheap/worn fixtures makes it look worse than it is. Breakfast was terrible - nothing resembling fruit or a vegetable available. Some bananas, yogurt, or instant oatmeal would have been nice. Even the eggs tasted like they were from a powder rather than fresh. Pool is nice and well maintained.
Comment from Hotel Management
May 29, 2015 by Samantha, Hotel Management
So sorry to hear you were not happy with your stay. The hotel is currently under renovations, we hope to have everything updated soon. We will look into your suggestions regarding out breakfast selection to see how it can be improve