Posted Aug 11, 2013 on Hotels
The hotel itself is OK. The furniture is a little worn and there were cobwebs hanging from the ceiling.in our room when we checked in. The air conditioning is controlled from the front desk and they were very hesitan to set it below 24 C. We finally got them down to 20 C, The beds were comfortable, but not exceptional. The pool area is lovely. The breakfast was nothing special, just pastries, and breads and one kind of meat and cheese. Manuela at the front desk went out of her way to be friendly and helpful. It's unfortunate however, that the bartender was extremely rude!!! He yelled at my husband when he asked for ice. He had to go to the front desk and ask them to get the ice from the bartender and he yelled at them also. We ended up with a cupful of ice. The small frig in our room wasn't cooling properly, so we needed some ice to chill our bottle of wine. The next night I went to the restaurant and asked a waiter to get ice for me and he went in the bar and came back shaking his head, but with ice. The third night I asked the bartender myself and he gave me talking to. We mentioned it at the front desk and they just shrugged it off.. The hotel is out in the middle of nowhere. If's fairly easy to get to Lake Garda and Verona, but only if you have a navigation system. Overall, the hotel was OK,, probably wouldn't stay there again.