Ratings based on 177 Verified Reviews

4.4 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

It is good that hotel is very close to attraction

Posted Oct 4, 2016
Pros: Close to pts of interest
Cons: Staff could be more responsive & helpful
Location: Location is great, walking distance to arena, casa de Gulietta
Sink was draining on floor, I reported. It was supposed to have been fixed but was still leaking when we came to room. Staff are not very friendly, not very helpful The room is very expensive for what it is
Comment from Hotel Management
Oct 5, 2016 by Arianna/Guest relator, Hotel Management
Dear guest, we are so sorry about what happened and we apologize again. When you reported the leak from the sink, we call the repairman and he came in the early afternoon. Since you didn't report other problems we take everything was ok for granted. Surely we should had checked twice and we are sorry. Anyway we wish to have a second chance in the future in giving you a better service. Kind regards,
5 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
good hotel which is within easy walking distance from the arena and verona's places of interest
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for choosing us and for your kind review, we're glad everything was of your liking and you enjoyed your stay. Wishing see you again in the future, kind regards, Arianna/Guest relator
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Close to centre of Verona.

Posted Aug 20, 2016
Nice clean, typical 3 star hotel within easy walking distance of centre. Breakfast facilities very good and food is constantly replenished. Overall, a little pricey for a 3 star hotel where breakfast is extra at €5 pppn.
Comment from Hotel Management
Sep 5, 2016 by Arianna/Guest relator, Hotel Management
Dear guest, thank you for choosing us and for your kind review, we're glad everything was of your liking! About price, it depends on the period (high for us in August, due to Opera Festival); breakfast is sold separately because of Best Western policy that we have to follow. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance for attractions.

Posted Aug 16, 2016
Pros: Location
Hotel located on quiet side street with an east walk to most attractions.
Comment from Hotel Management
Sep 5, 2016 by Arianna/Guest relator, Hotel Management
Dear guest, thank you for choosing us and for your kind review, we're glad you enjoyed your stay. Kind regards,
4 out of 5
by Judi

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear guest, thank you for choosing us and for your kind review. Wishing see you soon in the future, kind regards, Arianna/Guest relator
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Great hotel very near the key places to see.

Posted Jul 13, 2016
Pros: Location and cleanliness.
Cons: Air conditioning.
Location: Walking distance from everything that matters.
Very small hotel, but ideal for everything. Great breakfast. Very nice staff. Large room with storage space. Location is perfect and very quiet. Wlaking distance from arena, roman theather and most historical churches. Air conditioning was ok but not strong enough in my opinion.
Comment from Hotel Management
Jul 13, 2016 by Arianna, Hotel Management
Dear guest, thank you very much for choosing Hotel Armando and for your feedback, we're glad everything was ok! We're sorry for air conditioning, anyway it could have been possible to make it stronger asking at the reception. Kind regards, Arianna/Guest relator
3 out of 5
by A verified traveler from Boston, MA, USA

Functional hotel in a great location

Posted Jul 10, 2016
Pros: great location, good air-conditioning, comfortable bed, refrigerator in the room, room size
Cons: Unpleasant smell in the lobby and breakfast room The staff though efficient and helpful, could be more personal and warm
Location: Short walking distance to everything - Arena, piazzas, shopping. Coming back from Aida at the arena at 1 am took less than 10 minutes
Functionally the hotel is good - great location, short walk to Arena and everything else, good Wi-Fi, great air conditioning. Not much soul - the breakfast room is uninviting, there is some strange smell in the lobby, the staff is professional but cold, except a very warm man on evening duty who was warm and welcoming. But most of the contacts with the staff feel like New York, not like Italy. Ask in advance about the view from the room, our room had a wall for a view, again like in New York.
Comment from Hotel Management
Jul 11, 2016 by Arianna, Hotel Management
Dear guest, thank you very much for choosing Hotel Armando and for your feedback, we're glad everything was fine. About unpleasent smell we're sorry, it's due to the air conditioned of breakfast room. About the staff we're happy that they have been professional and kind with you, but as in New York people have different caracters, the same in Italy...We do not reflect all the middle Italian stereotype :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2016
Ideal location for city discovery, clean and with all mod-cons
Comment from Hotel Management
May 17, 2016 by Arianna, Hotel Management
Dear guest, thank you very much for your positive feedback, we're glad everything was fine and we wish you'll choose again our hotel in the future. Kind regards, Arianna/Guest relator
3 out of 5
by Parida

Posted Feb 9, 2016 on Hotels
Comment from Hotel Management
Feb 12, 2016 by Arianna, Hotel Management
Dear guest, thank you for your feedback. We wish your stay has been good and satisying. Kind regards, Arianna/Guest relator
3 out of 5
Recommended
for Everyone
by A verified traveler from Lawton, MI

Basis average hotel in beautiful Verona

Posted Dec 1, 2015
Pros: Breakfast is included in your night's stay and it was abundant and delicious.
Cons: Small rooms. Staff is not that friendly but helpful.
Location: The Christmas Market was pretty close and fun to visit. Lots of historical sites and shopping in walking distance. Romeo and juliet homes
We only stayed one night. The staff was accommodating but not overly friendly. We had a small problem with our shower door and someone was up in 5 minutes to attend to it. Breakfast was amazing. Lots of food ~ good variety too. And it's included so be sure to check it out. The hotel is not near all the touristy things but we liked retreating at night to a quiet place. Supposedly the restaurant next door is one of the best for the locals in Verona. Sadly, it was closed the day we were there. So not a super posh hotel ~ it's very basic but comfortable for the price.