Ratings based on 644 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Pordenone

A Pleasant Surprise Indeed

Posted Dec 9, 2016
Pros: In addition to the above, the staff were great. From ultra rapid check-in to breakfast.
Cons: Not much. To make it a 5 star you need more amenities, cache and history. Unfair to them as they do not have the property for it.
Location: 10 minutes of Piazza Bra. From there not farther to Piazza delle Erbe and all its attractions. Nicely located between these and the train station.
Retired, single and travel a fair bit. Picked this hotel as it was a 10 minute walk from the train station, about the same or less to Piazza Bra and it is a Best Western Hotel, a hotel chain that I am familiar with when living in Canada and the USA. In Canada and the USA, this would be rated a Best Western Plus at least, probably Premiere category. I was in Suite 120 that had a Queen sized bed, a spacious bathroom (a Jacuzzi tub with half shower enclosure and body spa jets inside the enclosure) and was well appointed. Plenty of clothes storage, TV with English speaking stations (BBC, CNN, CNBC, RD and NHK English), a large work desk with complimentary tea, kettle and the like, a heating/cooling system that works well and is relatively quiet. Even though facing a busy street, with the windows closed it was quiet. It also has automatic shutters you can activate from consoles on each side of the bed - very nice touch indeed (the consoles also let you turn off the reading lights and have a privacy button to indicate this for the outside door). You also have complimentary slippers but sadly, no bathrobe, still fine by me. This is a solid 4 star hotel. I would rate it higher but that would not be fair as I have stayed at some of Italy's grand hotels which are solid 5 stars due to their amenities, cache and history (e.g., Grand Hotel Gardone Riviera in Lago di Garda, Imperial Hotel Tramontano in Sorrento). The staff were great too. The breakfast had hot and cold dishes, perfect.
5 out of 5
by A verified traveler from イタリア

ジェットバスが快適 ペットに優しい

Posted Nov 1, 2016
Pros: ジェットバス 朝食 ペットに優しい
Cons: 特になし
Location: マイカーでの宿泊だったがわかりやすい位置。 観光名所までも徒歩でちょうどよい距離。
過去レビューを読みジェットバス付きの部屋をリクエスト。 とても快適に疲れを癒せました。 マイカーでの宿泊でしたので事前に電話でその旨を連絡したところ 駐車場を予約してもらえました。(駐車料金は有料) 小型犬も同行の旨リクエストしておきました。クッションも用意していただいてあり 持参したブランケットをその上にひき 愛犬も我が家にいるようにくつろげました。
5 out of 5
by A verified traveler from Illinois

Comfortable hotel, great location

Posted Sep 29, 2016
Clean room; very comfortable. Staff very helpful and friendly.
4 out of 5
by A verified traveler from Kent UK

Good hotel near Verona's historical centre.

Posted Sep 24, 2016
We stayed three nights. Very clean and comfortable. Hotel staff were welcoming and helpful. Free wifi for two days?? Don't know why that can't be for whole of stay. It's very convenient for sightseeing, restaurants and so on. We had a lovely time and would return to this hotel.
5 out of 5
by A verified traveler


Posted Sep 13, 2016
5 out of 5
by A verified traveler from 日本、大阪


Posted Sep 10, 2016
Pros: 駅、バス停から近い。フロントの対応がよい。バスタブがあり、さらにジェットバスであったこと。毎日清潔にしてくれていたところ。
Cons: 連泊客が少ないためか、朝ごはんのメニューに変化がありませんでした。それから、トマトは毎日出ていたのですが、もっと野菜を多く用意してくれると嬉しいです。 早朝にチェックアウトしたのですが、フロントの方が、精算時に、少し時間がかかりました。深夜・早朝だけの方なのか、少し不慣れなのかと思いました。
Location: 駅、バス停から近いです。また大通りに面しています。観光地(ブラ広場やアリーナ)へも歩いて10分もかかりません。駅からも近いので、電車で日帰りで、ミラノあるいはヴェネチィア旅行もできます。
3 out of 5
by A verified traveler

Holiday Stay at Hotel Firenze

Posted Sep 9, 2016 on Hotels
Very Pleasant
4 out of 5
by A verified traveler

Posted Sep 7, 2016
Zwischenstopp auf dem Weg nach Elba. Gute Lage und eine gehobene Ausstattung. Frühstück hervorragend, Parkplatz großzügig
4 out of 5
by A verified traveler

Sehr zentrale, stadtnahe und trotzdem ruhige Lage

Posted Sep 3, 2016
Sehr gutes Frühstücksbuffet gute Parkmöglichkeit (Garage) sehr zentral und nahe der Arena trotzdem ruhiges Hotel gute Ausstattung freundliches Personal sehr sauberes Hotel
5 out of 5
by A verified traveler

Posted Aug 26, 2016
Convenient location- 10 minute from train station. 10 minute walk to Piazza Bra & Arena. Excellent breakfast.