Terrace/patio

Reviews of DB Hotel Verona Airport and Congress

4 out of 5
DB Hotel Verona Airport and Congress
Via Aeroporto, 20/c, Sommacampagna, VR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 469 reviews" "
Rating 8 - Good. 156 out of 469 reviews" "
Rating 6 - Okay. 24 out of 469 reviews" "
Rating 4 - Poor. 13 out of 469 reviews" "
Rating 2 - Terrible. 6 out of 469 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern rooms, free and prompt airport shuttle (but note it doesn’t take you all the way to the terminal but to outside the parking lot). Only issue was the bar being closed for a private event and the bar staff telling us to goto the restaurant downstairs for a drink instead but the price in the restaurant was a few € higher for exactly the same drink.
Stayed 1 night in Mar 2024
Response from Chiara V. on Mar 21, 2024
Dear Mr Carl, thanks for your kind review. Our free shuttle bus is not allowed to enter the airport area, only taxes and private driver can. We are dealing with airport management in order to solve this problem and hope to have good news very soon. What about bar we do not close it for private party, maybe it was overcrowded due to a meeting and the collegue in charge suggested you to ask to the restaurant in order to void you a long wait. Kind regards

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at DB Hotel the night before my early morning flight departing Verona. I took the train into Verona and then an Uber to the hotel (runs about 45 euros). At check in I set up shuttle reservation for the next morning and was assured leaving the hotel 2 hrs prior to my scheduled departure was sufficient time (they were not wrong). The room was spacious and clean, fairly quiet. The restaurant doesn’t open until 7pm and with my early morning departure I wanted to eat much earlier than that so did room service, there are very few options when the restaurant is not open. So if planning on eating on site before 7pm you may want to stop and get something on the way. My only complaint is the shuttle dropped me off at the arrivals side by what seemed to be the exit for parking (rather than in front of the terminal entrance for departures). It was dark out and I was happy to find airport security outside the arrivals area to direct me toward departures as at least in the dark it wasn’t evident where I needed to go.
Stayed 1 night in Mar 2024
Response from Chiara V. on Mar 21, 2024
Dear Mrs Kristin,thanks for your kind and detailed review. We are glad you appreciated your stay with us. Our free shuttle bus is not allowed to enter the airport area, only taxes and private driver can. We are dealing with airport management in order to solve this problem and we hope to have good news very soon. Before restautant opens is available our bar with various sandwiches and snacks, also with room service. Kind regards

10/10 Excellent

Tracie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was clean, modern and around the corner from the Verona Airport—all a plus! My only complaint (of which didn’t stop me from sleeping, by the way) was the bed was quite hard. But that’s a very minor complaint - I felt safe here and will return if I am ever in the area again, traveling through the Verona Airport.
Stayed 1 night in Feb 2024
Response from Chiara V. on Feb 23, 2024
Dear Mrs Tracie, thank you very much for your kind review! We would be pleased to welcome you back very soon

6/10 Okay

Andrea

Business traveler
Liked: Cleanliness, staff & service
Very good particularly for the price. All good except for a strong smell of cigarette smoking in my room upon check in. I didn’t complain because I was too tired and just wanted to go to sleep. Otherwise very good hotel
Stayed 2 nights in Feb 2024
Response from Chiara V. on Feb 23, 2024
Dear Mr Andrea, thanks for your review. I am sorry about smell of smoke, if you had told us we would have change immediately the room, at any time. Unfortunately, even if it is written that all rooms are not smoking, some impolite guests do not take care of it.

10/10 Excellent

Margaret

Traveled with family
Stayed 1 night in Jan 2024
Response from Chiara V. on Feb 7, 2024
Dear Margaret, thanks for your great review. Have a nice day

10/10 Excellent

Odeth, Lompoc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle service is very convenient and Stefano at the front desk (staff) was amazing.
Stayed 1 night in Jan 2024
Response from Chiara V. on Feb 7, 2024
Dear Mrs Odeth, thank you very much for your nice review. We are glad you appreciate our services and courtesy of our collegue Stefano. We hope to welcome you back very soon

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for airport
Stayed 1 night in Nov 2023
Response from Chiara V. on Dec 6, 2023
Dear Mr Michael, thanks for your kind review. We hope to welcome you back very soon

10/10 Excellent

Ching Yee m

Stayed 1 night in Oct 2023
Response from Chiara V. on Dec 6, 2023
Thank you very much for your great review!

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful suite. The shuttle service to the airport was great and then breakfast buffet was well stocked and delicious.
Stayed 1 night in Oct 2023
Response from Chiara V. on Oct 21, 2023
Dear Christine, thanks for you kind review. It's a great pleasure reading about your satisfaction. See you soon

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property in excellent condition. Very clean and bright looking.
Stayed 1 night in Oct 2023
Response from Chiara V. on Oct 21, 2023
Dear Marco, thank you soo much. Our hotel was built in 2012, than we add 40 rooms in 2016. We are proud to read you thought it was a new building. This means that all our daily efforts to keep it in good conditions are effective!

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful, food delicious! Surprisingly good for cheap as chips prices.
Stayed 1 night in Oct 2023
Response from Chiara V. on Oct 21, 2023
Dear Catherine, thanks for your review. We are glad you appreciated our staff, restaurant and food. Looking forward to welcome you again

10/10 Excellent

Gabriele

Stayed 1 night in Oct 2023
Response from Chiara V. on Dec 6, 2023
Grazie molte Gabriele, siamo contentissimi che ci abbia assegnato il massimo del punteggio. Faremo del nostro meglio per mantenere lo standard raggiunto. Arrivederci a presto!

10/10 Excellent

thomas

Staff was exceptional....
Stayed 2 nights in Sep 2023
Response from Chiara V. on Oct 5, 2023
Dear Mr Thomas, what a nice review! We are anthusiastic you appreciated our staff, we do always our best to help and cuddle our guests

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gute Lage
freundliches Personal, einfaches ein- und auschecken, sehr gutes Internet, gutes Frühstück, genügend beleuchtete Parkplätze
Stayed 1 night in Sep 2023
Response from Chiara V. on Oct 5, 2023
Dear Mr Thomas, thanks for your great review. We are happy you appreciated our breakfast buffet, thanks to some suggestions of various guests we improveded it during years

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from Chiara V. on Oct 21, 2023
Dear Robert, thanks for your kind review.

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Chiara V. on Oct 5, 2023
Dear Mrs Veronika, thanks for your great review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Risparmiano sul servizio
Alla mia richiesta di due letti separati mi hanno risposto che non avvano ricevuto alcuna richiesta e che non erano in grado di soddisfare la mia esigenza, comunque potevo scostare da solo i letti e loro mi avrebbero fornito le lenzuola singole. Ho dovuto richiedere di accendere l'aria condizionata, la mattina successiva era di nuovo spenta. Se devo rifarmi i letti e richiedere l'aria condizionata per cosa sto pagando un 4 stelle ?
Stayed 1 night in Sep 2023
Response from Chiara V. on Oct 21, 2023
Gentile ospite, ci dispiace molto che non sia rimasto soddisfatto del servizio. Non avendo riferimenti (nome o numero camera) non riesco a verificare se ci fosse pervenuta o meno la richiesta di letti separati. La sera in hotel non ci sono cameriere che possano rifare le camere per cui può essere che possibilmente non avessimo altre camere twin e non siamo riusciti a soddisfare, sul momento, la sua richiesta. Siamo spiacenti. Riguardo l'aria condizionata una volta attivata può gestirla autonomamente dalla camera, forse ha aperto la finestra e ciò ha determinato il blocco del sistema.

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient distance to the airport
Stayed 1 night in Sep 2023
Response from Chiara V. on Oct 5, 2023
Dear Stefan, thanks for your kind review. As you correctly noticed, our hotel is located just 800 meters far from the airport and we provide a free shuttle bus service from/to the airport each 30 minutes, upon reservation.

10/10 Excellent

Michael, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to avoid the possible noise and congestion of the city center. It was quiet, comfortable and conveniently close to the airport. Perfect for me.
Stayed 1 night in Sep 2023
Response from Chiara V. on Sep 19, 2023
Dear Mr Michael, Thanks for your nice review. Kind regards.

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Chiara V. on Sep 15, 2023
Dear Mrs Sarah, thank you for giving us the maximum score. We are glad you appreciated soo much our hotel

8/10 Good

Avraham

Stayed 1 night in Sep 2023
Response from Chiara V. on Sep 15, 2023
Dear Mr Avraham, thanks for your great review! We appreciated it vey much.

10/10 Excellent

Louise

Stayed 1 night in Sep 2023
Response from Chiara V. on Sep 15, 2023
Dear Louise, thank you very much for your great review

10/10 Excellent

Christian

Stayed 1 night in Aug 2023
Response from Chiara V. on Sep 5, 2023
Dear Mr Christian, thanks for you great review. Kind regards

8/10 Good

Massimiliano

Stayed 1 night in Aug 2023
Response from Chiara V. on Sep 5, 2023
Gentile Massimiliano, grazie per averci assegnato un ottimo punteggio, siamo lieti che abbia gradito i nostri servizi. Arrivederci a presto.

8/10 Good

Ivan

Stayed 4 nights in Aug 2023
Response from Chiara V. on Sep 15, 2023
Grazie Ivan per la gradita recensione. Buona giornata

10/10 Excellent

Albertina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1-night accomodation
Staff was very polite. Parking free. Clean and confortable. Free shuttle from/to the airport.
Stayed 1 night in Aug 2023
Response from Chiara V. on Sep 5, 2023
Dear Mrs Albertina, thanks for you review, we really appreciate it. Kind regards

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service
5 star service. Having booked the hotel as an emergency stay after our flight to Verona was delayed until 1.30am - i can’t fault it. I was messaging with the hotel back and forth whilst at the airport and they were incredibly responsive and accommodating. They provide a free shuttle van from the airport (4min drive but you can’t walk it) 24hrs a day . You just call when at the meeting point (3min walk from the arrivals). Reception was support friendly and booked us shuttle back in the morning when we had to return to the airport. Rooms were functional and clean and spacious. We only stayed 6 hrs in the hotel but also had a lovely breakfast with good coffee. Would stay there again . Thank you .
Stayed 1 night in Aug 2023
Response from Chiara V. on Sep 5, 2023
Dear Mrs Agnieszka, what a wonderful review! It is a great gratification for all of us, I will forward it to my collegues, they will surely appreciate it

6/10 Okay

Jocelyn Yan-Tung

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a basic hotel that is situated right next to a gas station. The hotel is a surprisingly large property with a conference room. The hotel room is a decent size but the carpet seems very dated and unclean. The bathroom was clean, spacious and functional. The breakfast is standard.
Stayed 1 night in Aug 2023
Response from Chiara V. on Sep 5, 2023
Dear Mrs Yan-Tung, thanks for your comments. We regularly clean all our carpets with steam systems and sanitizing products but, anyway, some signs of the time remains. Our breakfast respects all 4 standard international standards. Kind regards

8/10 Good

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, great stuff, great location, about 15 away from arena.
Stayed 3 nights in Aug 2023
Response from Chiara V. on Aug 16, 2023
Dear Shadi, thank you very much for your kind review, we are glad about your satisfaction. Kind regards

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport and old city of Verona
Stayed 1 night in Jul 2023
Response from Chiara V. on Aug 11, 2023
Dear Marie, thanks for your nice review. As you noticed we are located just 1 minute from the airport and 15 minutes from the city center. You can also easily reach Garda lake in 15/20 minutes. Kind regards

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Dejligt hotel - 2. gang vi bor der. Selv om det er tæt på lufthavnen, hører man kun svagt flyverne ind på værelset. Meget rent hotel, sengen er lidt til den hårde side. Morgenmaden er okay, med ikke prangende. Man spiser godt på restauranten og i baren, og til fornuftige priser. Personalet er søde og meget hjælpsomme. Bestemt et hotel vi vil benytte os af igen
Stayed 6 nights in Jul 2023
Response from Chiara V. on Aug 11, 2023
Dear Mrs Brian, thanks for choosing again our hotel. We are glad thet you enjoied your stay with us, hope to see you soon

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near the airport, good for an early morning flight, everything you needed, clean, friendly helpful staff
Stayed 1 night in Jul 2023
Response from Chiara V. on Aug 11, 2023
Dear Mr Colin, thanks for giving us the maximum score. It's nice that you appreciate our staff, we do all our best to offer a good service

8/10 Good

Maija

Stayed 1 night in Jul 2023
Response from Chiara V. on Aug 11, 2023
Dear Maija, thanks for your kind review.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, upscale room Loved the casual rooftop deck
Stayed 1 night in Jul 2023
Response from Chiara V. on Aug 11, 2023
Dear Mrs Ellena, thanks for your nice review. We are glad that you appreciate our roof top terrace.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Shane, thanks for giving us the maximum score. Have a nice day

8/10 Good

Kjell

Stayed 3 nights in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Mr/Mrs Kjell, thanks for you nice review.

10/10 Excellent

James

Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Mr James, thanks for giving us the maximum score. Kind regards

10/10 Excellent

antonella

Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Gentile Antonella, grazie di cuore per averci assegnato il massimo del punteggio, ne siamo davvero orgogliosi

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel if you want to make trips - Verona, Lagoa di Garde, etc. This hotel has nice roof with seating, rooms were good, great breakfast and superb restaurant for dinner open each day after 7 pm. Overall staff was nice and helpful. Great experience.
Stayed 3 nights in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Lukas, what a nice review!! Thank you very much. We are happy you had a great experience

10/10 Excellent

Janille Jozanne

Liked: Cleanliness, staff & service, property conditions & facilities
I love the feom of house view
Stayed 3 nights in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Janille, thanks for your comment. Kind regards

10/10 Excellent

Eduardo

Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Eduardo, thanks a lot for giving us the maximum score. Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location as it’s so close to the airport. It even has a gas station right beside it. The restaurant was excellent
Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear mr David, thank you soo much for your appreciations. Also our chefs will be happy to read about it

8/10 Good

Alan

Traveled with family
Very good.
Although we got 2 ekeys for our room, actually only one worked. The desk fixed the nonworking key, but that caused the other key to deactivate. I conclude that their software can only handle one ekey per room. Rather too many steps in the breakfast area. Breakfast was worth getting.
Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Mr Alan, we are sorry about the inconvenience with keys. We should have solved it. Thanks for you positive review

10/10 Excellent

M Teresa

Stayed 3 nights in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear M Teresa, thanks for giving us the maximum score.

2/10 Terrible

Giovan Battista

Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Gentile signor Giovan Battista, ci dispiace molto leggere la sua valutazione negativa. Ci piacere sarebbe cosa non ha gradito o cosa è andato storto, ci aiuterebbe a migliorare. Grazie fin d'ora per condividere con noi la sua opinione

10/10 Excellent

Francisco

Stayed 1 night in Jun 2023
Response from Chiara V. on Aug 11, 2023
Dear Francisco, thanks a lot for your great review. It's a huge satisfaction for all us!

10/10 Excellent

Frances, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a stay if coming in on late flight. Free shuttle a total win!
Stayed 1 night in May 2023
Response from Chiara V. on Aug 11, 2023
Dear Frances, thanks for your review. We are glad that you appreciate our free shuttle bus service.

10/10 Excellent

Paulo

Stayed 1 night in May 2023
Response from Chiara V. on Aug 11, 2023
Dear Paulo, thanks a lot for giving us the maximum score

8/10 Good

GeunYoung

Stayed 1 night in May 2023
Response from Chiara V. on Aug 11, 2023
Dear GeunYoung, thaks for your review. We are glad about your satisfaction

10/10 Excellent

Kristaq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Chiara V. on Aug 11, 2023
Dear Kristaq, thank you very much for giving us the best score!