Ratings based on 229 Verified Reviews

4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Very comfortable hotel with friendly staff.

Posted Jan 15, 2017
We stayed over Christmas when Verona was dressed up with Christmas lights and a delightful experience. Hotel was close to the train station (5 min taxi ride or you could walk) and just outside the city walls, but so convenient as it was less than a 10 minute walk to the incredible Arena. We enjoyed being just out the crowds and hustle in the centro storico. The staff could not have been more professional or helpful. Nothing was too much trouble. The breakfast buffet was superb - wonderful selection of hot and cold food and great coffee.
5 out of 5
Recommended
for Everyone
by A verified traveler from melb

Convenient and modern

Posted Jan 11, 2017
The Grand hotel is the perfect stop over. It is central with clean modern rooms. The breakfast variety is huge and the staff are attentive and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville, On

Excellent hotel, helpful staff

Posted Dec 11, 2016
Only stayed one night, but staff was helpful arranging a taxi to the airport and provided a boxed breakfast which we would have missed otherwise. Hotel is walking distance to train station on the way to city centre. Very comfortable beds and coffee supplies in the room.
5 out of 5
by A verified traveler

Good rooms, good location, amazing staff.

Posted Dec 1, 2016 on Hotels
Good rooms, good location, amazing staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Great hotel for cost

Posted Nov 30, 2016
Great hotel with a good location just 10 mins walk from train station and Piazza Bra
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Trip to Verona

Posted Nov 27, 2016
Great Hotel with the exception of room temperature. There is no room HVAC control so it was HOT, HOT, HOT
5 out of 5
Recommended
for Everyone
by A verified traveler from warrington GB

Four Star Hotel with Five Star Standards

Posted Nov 21, 2016
Pros: Every aspect thank you.
Cons: Difficult to improve such high standards
Location: Great location only 10 mins from station 5 mins from historic centre. Restaurants on the doorstep.
This is an extremely well run hotel. Immaculate throughout, nothing out of place, super clean, obliging staff in every department, well appointed bedroom, lovely breakfast room with a vast variety of food and drinks to choose from.
5 out of 5
by A verified traveler

Fabulous Hotel

Posted Nov 20, 2016 on Hotels
Fantastic location, Great staff, lovely room. A short walk from the train and bus station and a lovely short walk to the centre. Super comfy beds and pillows.Quiet and peaceful. Ideal location.
5 out of 5
by A verified traveler

EXCELLENT HOTEL

Posted Nov 20, 2016 on Hotels
Great location and very clean and tidy hotel,with warm and friendly staff, would recommend. Train station within easy walking distance for trips to Venice, Lake Garda and Milan. Restaurants just a few minutes walk from the hotel, which were very good and reasonably priced. The only negative l would make is that there is only 2 or 3 english news channels on the TV! I would definitely book here again on my next visit.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Broomfield, United States of America

Modern & comfortable hotel, good Breakfast/staff

Posted Nov 4, 2016
Pros: Nice Bathroom and staff
Location: on business
A little too much furniture for the size of room....but really all was fine
Comment from Hotel Management
Nov 11, 2016 by gigliola, Hotel Management
Dear Paul, thak tou for the feedback. We will be glad to know which room you had so that we could settle the forniture in the best way possible