Beautiful hotel, brilliant staff, great location
Posted May 3, 2016
This was a perfect base for a small break in Verona. We received a very warm welcome which continued throughout the stay. The room was lovely and even had tea and coffee making facilities. Breakfast was fantastic, plenty of choice and enough to last you throughout the day. Dinner in the restaurant came with some added extras - an appetizer, petit fours and dessert wine. The waiter even peeled the wine label off the bottle for us so that we could look for the wine at home. Unbeknownst to us, the lift broke on our second day. We only found this out when a staff member arrived at our door with glasses and a bottle of Prosecco in an ice bucket, apologising for the inconvenience. The following day we asked for help with a bottle of fizz that we had bought at the Supermarket. The staff not only opened the bottle for us, they put it in an ice bucket and carried it back to our room. I cannot recommend this hotel highly enough.