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Reviews of Hotel Europa

3 out of 5
Hotel Europa
Via Roma, 8, Verona, VR

Reviews

8.0

Very Good

Rating 10 - Excellent. 70 out of 230 reviews" "
Rating 8 - Good. 104 out of 230 reviews" "
Rating 6 - Okay. 37 out of 230 reviews" "
Rating 4 - Poor. 11 out of 230 reviews" "
Rating 2 - Terrible. 8 out of 230 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Agnes

Stayed 1 night in Jul 2023

2/10 Terrible

E. Richard, Coronado

Traveled with pets
Disliked: Staff & service
I entered the Europa around 17:00 The woman behind the counter said no dogs and I told her my dog is certified as a service dog At that point the manager appeared and would not make any consideration He then proceeded to berate the woman with an angry tone I told him I would report this to Expedia and he said something negative about Expedia Not a place I would ever go again

8/10 Good

tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-positioned hotel near Piazza Bra and everything Verona has to offer. I was there to attend a trade show at Veronafiere and it was a reasonable walk to there and to the train station.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city centre hotel
Good city centre hotel that we primarily booked as it has on site parking (a rarity in central Verona). However, accessing the hotel and car park is not easy and involves negotiation a number of narrow streets - also I had to drive through the TZL (restricted zone) - the hotel gave me a form to complete to obtain permission to drive in TZL -I hope it works or I could get a big fine!! Anyway, back to the hotel itself - the room was comfortable with good facilities, staff were all very friendly and helpful. It's location is is biggest benefit as it is based right in the centre of Verona close to all the main attractions and more that 100 metres from the lively Piazza Bra. I would certainly use this hotel again although next time without a car!
Stayed 1 night in Jun 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotels was clean and tidy. The room I had was lovely, good size. Location was great close to everything and a great restaurant next door. I would stay here again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel with a modern and eclectic Euro feel. Comfortable beds and centrally located.
Stayed 1 night in Apr 2019

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Good but noisy.
Thin walls. We woke up several times with noise coming from the other room. Old furniture in the bedroom (the bathroom was renovated though). It’s clean, I’ll give them that, but I wouldn’t return.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良い3星ホテルです
家族3人旅行で2泊しました。予想よりもアレーナからとても近くて周囲のレストラン等を考えてもロケーションがとても良いです。オペラを鑑賞してその後barで盛り上がって真夜中でも安心してホテルに帰れます。室内はきれいで特に床の清掃状態が好感持てました。ホテルスタッフも全員笑顔満載でイタリア気分を満喫できました。とても良い宿泊経験となりました。
Stayed 2 nights in Aug 2018

6/10 Okay

John, Kent England

Liked: Cleanliness
Disliked: Property conditions & facilities
Very convenient for Arena
20 minute bus ride from the airport for 6 euros each way and on doorstep of Arena and Piazza Bra. Room cramped bathroom very cramped and no bath, but was able to book in early. Decent continental breakfast but expensive.
Stayed 2 nights in Aug 2018

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local sights
Stayed 1 night in Aug 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, very clean. Close to many restaurants.
Stayed 3 nights in Aug 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was a good hotel close to everything
Stayed 2 nights in Jun 2018

8/10 Good

js

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Reception staff Ok, disappointing included breakfast with little choice Room very small for a twin and two people sharing. No facilities at all no bar no tea or coffee dark lounge area which was unwelcoming. Location was goid though.
Stayed 2 nights in Oct 2017

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Verona
Great location and comfortable room
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, short walk to the arena
Great breakfast. Staff very friendly and helpful. Room was perfectly provisioned with magnificent view. Close to excellent restaurants
Stayed 2 nights in Jul 2017

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opera and site seeing.
we had a great time and found the staff friendly and extremely helpful. I feel that they went beyond the usual to help us all they could Recommend it highly.
Stayed 5 nights in Jun 2017

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and stay
Very convenient location, right next to the arena with lots of restaurants locally. Very friendly staff. Only down side was the street noise early in to morning, bin lorry made a lot of noise waking us up earlier than we wanted. However a very nice hotel and location. Also Wifi was very usable and stable.

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in Verona
Good central location in Verona, very close to Piazza Bra and Verona Arena. Easy to walk to most of the sites in historic Verona. Room was clean and quiet (requested a quiet room). Good bathroom. Easy check in, staff was ok, not the most friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Small but clean room and friendly staff. Good breakfast selection.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect bar two items
Everything is as advertised, the staff are great and the ladies working at breakfast were always trying to make the display look its best. It has a brilliant location just a straight forward walk from the station and right near the Arena and Piazza Bra but not so close you get any noise. My only two points against it are that the walls are thin. At least in the room I was in. I had a guy arrive part way through my stay in the room adjacent, he had the TV on and fell asleep snoring watching it. I could hear both. (Called reception and they asked him to turn it down, luckily he went to sleep and only stayed one night). Second and again maybe it was just me as a solo traveller but I always had to leave my key at reception... In the morning fine as they need to get in and clean but the rest if the day (I was in town studying Italian so was in and out more often than usual) I don't see why I kept needing to give it go them and then collect it every time I needed something or wanted to change for the evening... Only small things but an otherwise fine stsy at Europa

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel in Verona
This hotel was very conveniently located near restaurants, shops and the old castle, as well as other historic sites. The breakfast was very good, one of the best we had in our two week trip which covered 5 hotels. The service was fine also. Beds were ok, not the best but fine for a night.

10/10 Excellent

Robert, Gilbert Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Excellent location and service

8/10 Good

marques, aviano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
The location was walking distance from the opera. It was a little difficult finding it from the airport but attainable. Be careful because the parking garage is very small and is located between the hotel and a restaurant

4/10 Poor

Rory, England

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but..
Hotel nothing as advertised really. A double room which had two singles on casters, which wouldn't stay together is hardly ideal for a romantic getaway. My girlfriend complained that the room smelled of damp. It looked in real need of rejuvenation. However, if you are only using this hotel as a base to go off and explore, come back late at night, sleep and have breakfast and go off again its great. Excellent city centre location, close to airport and train station and all major points of interest locally. Lake Garda only half an hour away too.

10/10 Excellent

P. R., philadelpha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice newish hotel, centrally located, good breakfast.

10/10 Excellent

Sharon, Felpham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
It was an excellent hotel with good facilities and the best location possible for trips to the opera, I will definitely use this hotel again when staying in Verona.

6/10 Okay

Verified traveler

Central location in the old town
An unmemorable hotel with a good location. Rooms are mediocre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Perfect! Great service, nice room.

10/10 Excellent

Sergey, Toronto Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very satisfied.
great location, very comfortable. $ is very reasonable. 10 euro to get to train station or 15 min walk ( with bags I would not recommend ) I would stay more.

8/10 Good

C Roach, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Verona
Convenient, excellent wireless connectivity - it even worked in the very fine restaurant next door. If you drive, the parking garage is very close. Only complaint would be the walls were a little too thin - I could hear the guest next to me coughing.

8/10 Good

Richard, Gloucestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find!
We booked in here as we needed car parking in Verona, and our first choice hotel was fully booked. What a result! The hotel really is about 200 metres from the Arena, our 4th floor room had a little balcony, so we could look out over the roof tops, and we loved our stay. Friendly staff, good breakfasts, and half the price of our first choice, we'll certainly be back.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Time machine back to the '60s....
Dark, unpleasant hotel staff, small room, looked a bit like most hotels looked 40 years ago. Wireless with two different connections, but the receptionist was not aware that both connections could be used and was not aware of both passwords - so I paid for a hotel with wireless and found myself without wireless because the evening receptionist was not informed. Room with very little facilities. I booked this same hotel for a few days later (both were business trips), but I decided to cancel the second reservation and go to another Verona hotel.

10/10 Excellent

Keith, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to explore Verona
Very welcoming and efficient staff. Our room, on the 4th floor, was situated at the back on the hotel and consequently very quiet, away from the noise of Via Roma. Reception maned 24hrs. Overall an excellent hotel, highly recommended.

6/10 Okay

Verified traveler

o.k. good location

8/10 Good

Verona lover, Malaysia

Small room but great location
This was the second time I stayed in Hotel Europa. This time the room given was very small (single occupancy) and no view. But the location was very good and the staff service was satisfactory. Overall, I still satisfied with my stay and have greatly enjoyed the Verona trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin, Horley, uk

Liked: Cleanliness, room comfort
Good hotel
Very well positioned for the arena, bars and restaurants.

10/10 Excellent

Eric G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel
This hotel was magnificent. The room was generously spacious and the location to surrounding city life couldn't be better. So many shops, restaurants, quick bites like halal kebab and crepes and donuts, fresh fruit stands, historical points of interest, all within effortless reach from this hotel. The breakfast was delicious as well as generous because its a buffet. Honestly, the most comfortable stay in verona that we de died to stay another night because it was that special. Definitely booking here next time we visit timeless verona.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna is a beautiful city. Hotel is conveniently located close to the many Churches, historical sites and shopping. The staff were helpful. Sorry to say it, but the hotel including inside the room has the smell of cigarette smoke.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice for Old Verona
Very comfortable hotel located close to all the main attractions of the old city.

6/10 Okay

JP, London, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Last choice
Great location but mediocre/bad service. Amenities weren't great either (no drinking facilities, late night bar or room service).