Posted Aug 30, 2016
When I checked in, she wanted to keep my passport and return it to me when I came back downstairs. That was very offputting. Then, when I dropped off my key to check out, I was walking down the street and a woman came running up to me in front of other strangers on the street saying I needed to go back with her because I had not paid for the room. I let her know that it was paid in full through Expedia. She demanded I go back with her. When we got back, she discovered that the room in fact was paid in full. She did not even apologize. No one did.