Lobby sitting area

Reviews of Hotel San Luca

3 out of 5
Hotel San Luca
Vicolo Volto San Luca, 8, Verona, VR

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 851 reviews" "
Rating 8 - Good. 352 out of 851 reviews" "
Rating 6 - Okay. 57 out of 851 reviews" "
Rating 4 - Poor. 12 out of 851 reviews" "
Rating 2 - Terrible. 4 out of 851 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice room with comfortable bed, good water pressure, bathroom on the small size, sink awkward to stand in front of. Good breakfast, excellent coffee. Would have liked to see some fresh veggies (tomatoes/cucumber etc).
Stayed 6 nights in Mar 2024
Response from manager on Mar 22, 2024
Thank you for your feedack

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely spotless and in a prime location for the Arena. Only downside is the walkway towards the hotel entrance which is a bit dark and unkept.. not the hotels fault as it feels very safe as soon as you walk in. They also have the added bonus of a car park. Would definitely recommend staying here and plan to visit again very soon.
Stayed 3 nights in Feb 2024
Response from manager on Feb 7, 2024
We thank you for your feedback

10/10 Excellent

Alejandro

Stayed 2 nights in Sep 2023
Response from manager on Feb 2, 2024
We thank you for your feedback

8/10 Good

robert

Stayed 2 nights in Oct 2023
Response from manager on Nov 3, 2023
Thank you for your feedback

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel a few steps away from city center. Reception 24/7. Friendly and helpful staff.
Stayed 2 nights in Oct 2023
Response from manager on Oct 18, 2023
We thank you for your feedback

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Our room was spacious and very clean.
Stayed 2 nights in Oct 2023
Response from manager on Oct 11, 2023
Thank you for your feedback

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from manager on Oct 8, 2023
Thank you for your feedback

10/10 Excellent

Adele

Traveled with partner
Liked: Staff & service, property conditions & facilities
This property is lovely and right off of the main square. I reserved a parking spot which was in a secured area provided by the hotel. It cost 25 euro per night but worth it for the security. Lovely stay!
Stayed 1 night in Sep 2023
Response from manager on Sep 27, 2023
We thank you very much for your feedback

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
Stayed 2 nights in Sep 2023
Response from manager on Sep 30, 2023
We thank you for your feedback

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service. Milena at the front desk was so friendly and helpful! Location is great and central.
Stayed 1 night in Sep 2023
Response from manager on Sep 17, 2023
Thank you for your feedback

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from manager on Sep 10, 2023
We thank you for your feedback

10/10 Excellent

Rima

Liked: Amenities, property conditions & facilities
No comments
Stayed 1 night in Aug 2023
Response from Michela on Sep 3, 2023
Thank you for your feedback

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from manager on Aug 25, 2023
We thank you for your feedback

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from manager on Aug 25, 2023
We thank you for your feedback

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
Highly not recomend, this horrible not like pictures at all... do not stay there!!!
Stayed 1 night in Aug 2023
Response from manager on Aug 16, 2023
Dear Guest, we are sorry that you did not like the Hotel, but we are almost surprise because you said nothing at all during your stay, may be, we could do something to help you to feel better if you advice us.Best regards

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect choice for us. It was just a stones throw from the Arena area and easily walkable to all shops, restaurants and squares. The staff could not have been more friendly and helpful. The bed was huge and very comfortable. They allowed us into quite a bit earlier than we should have, after a special effort, which was very much appreciated after a very early flight from UK. The hotel was absolutely silent at night and a good plentiful breakfast was made available. They stored our luggage well after checkout so we could tour Verona one last time. The only thing you have to ignore (because it’s not the hotels fault) is the disused house/shops and bar on the opposite side of the side street, and does not effect your stay at all, and actually is the reason it’s silent at night. We loved it. Thank you so much.
Stayed 1 night in Aug 2023
Response from manager on Aug 11, 2023
We thank you for your feedback and we hope to see you againBest regards

10/10 Excellent

Sangeeta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us beautifully located and excellent for the Verona Arena. The staff were very professional and helpful.
Stayed 1 night in Jul 2023
Response from manager on Aug 6, 2023
Thank you for your feedback

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only had one day in Verona and we need to go back- the hotel was fabulous - extremely helpful and gave us great recommendations. Will definitely stay again on our next visit!
Stayed 1 night in Jul 2023
Response from Manager on Jul 23, 2023
We thank you for your feedback

8/10 Good

Lorena

Stayed 2 nights in Jul 2023
Response from manager on Aug 6, 2023
grazie per il Suo riscontro

10/10 Excellent

Stuart Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was right in the heart of the city and yet very quiet on a small side road - perfect for a short break.
Stayed 3 nights in Jul 2023
Response from manager on Jul 14, 2023
We thank you for your feedback

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Jul 8, 2023
Ringraziamo per aver scelto la nostra struttura

8/10 Good

David

Stayed 2 nights in Jun 2023
Response from Manager on Jul 1, 2023
We thank you for your feedback

10/10 Excellent

Andrea

Stayed 1 night in Jun 2023
Response from manager on Jun 30, 2023
La ringraziamo per la Sua recensione

10/10 Excellent

Francesco

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on Jun 18, 2023
Egregio Cliente, la ringraziamo per averci dato un feedback.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Room perfectly adequate - big good shower in bathroom. Great location very close to arena. View from window not so good - you look out onto another building so need to keep nets closed unless you want to reveal all! Breakfast room on mezzaninne floor level with low ceilings and no windows
Stayed 4 nights in Jun 2023
Response from Manager on Jun 18, 2023
We thank you for your feedback

10/10 Excellent

Martin

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Short 2 minute walk to the historic centre, convenient 10 minute walk from Verona station. Friendly service, good decor, comfortable rooms, great breakfast. Will return next time we visit.
Stayed 3 nights in May 2023
Response from Manager on Jun 10, 2023
We thank you for your feedback

8/10 Good

Lenio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we didn't like about the hotel is that they say that they have parking, but they don't have any parking, we drove to a nearby public parking to leave our vehicle there and pay 20 euros and walk with our suitcases, which it was very inconvenient. Overall property and staff were nice, and close to the main attractions.
Stayed 1 night in Jun 2023
Response from Manager on Jun 10, 2023
We thank you for your feedback.Please take note that you receive a message for the garage, if you did not reserved, we don't keep the spaceBest regards

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend this hotel, staff were very helpful, nothing was a problem. Room cleaned every day, location perfect. Also service at breakfast was great.
Stayed 10 nights in May 2023
Response from Manager on Jun 10, 2023
We thank you for your feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from manager on Jun 2, 2023
grazie per il Suo feedback

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from manager on Jun 12, 2023
We thank you for your feedback

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was great, very close to restaurants, shopping and sites. On site parking was a plus for our needs. The hotel was clean. The staff was nice. I felt very safe walking around the area day and night.
Stayed 1 night in May 2023
Response from Manager on May 20, 2023
We thank you for your feedback

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from Manager on May 20, 2023
Grazie per la recensione

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A perfect spot to base yourself from to explore Verona. Very helpful staff.
Stayed 2 nights in May 2023
Response from Manager on May 20, 2023
Thank you for your feedback

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from manager on May 10, 2023
Grazie per la Sua recensione

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location! Staff were super friendly at reception as well as in the breakfast room. Room was clean and spacious.
Stayed 1 night in Apr 2023
Response from manager on May 1, 2023
We thank you for your feedback

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, amazing location, able to walk to Historic center in 5 minutes.
Stayed 4 nights in Apr 2023
Response from Manager on May 1, 2023
We thank you for your reponse

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Manager on May 10, 2023
Thank you for your feedback

10/10 Excellent

Mairead

Stayed 2 nights in Apr 2023
Response from Manager on Apr 21, 2023
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a convenient, if shabby, setting.
The hotel is very conveniently located for the centre/Piazza Bra, but is in a backstreet that is very run down and vandalised. This is a great shame as it is NOT indicative of the hotel itself. Lovely clean rooms and generally very friendly and helpful staff (except for when we were leaving and someone we hadn't met before tried to overcharge us!).
Stayed 5 nights in Apr 2023
Response from Manager on Apr 21, 2023
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Verona
You could not pick a better location, 3 minutes walk to the arena and Piazza Bra with lots of bars and restaurants. It’s a two minute walk to get buses which will take you to the towns along lake Garda and a 15 minute walk to the train station if you want to venture further afield. This is a small hotel, not part of a chain and although it is a 3 star, I had no negatives to report. The room is small but extremely clean and bright and is exactly like the photos. We stayed in room 209 which was at the back of the hotel and extremely quiet, even with the windows open. The windows were fitted with shutter’s which kept out any light. The breakfast was fine with cold meats and cheese, cereals, yoghurts, fresh fruit and freshly baked croissants and bread rolls with various jams and honey. I could not fault it. The bedrooms have been refurbished but the rest of the hotel is dated but quaint. Provided you don’t want to spend all day in the hotel, this is the perfect one for you. The staff were extremely helpful and although we arrived much earlier than check in and were prepared to drop the bags, the receptionist had a room ready for us in less than 10 minutes. So long as you are not expecting a hotel with robes, pool , spa, restaurant etc this is a perfect choice. I would not hesitate to return to this hotel on my next visit to Verona.
Stayed 3 nights in Mar 2023
Response from manager on Apr 9, 2023
We thank you for the time that you spend to write this feedback tha we really appreceated .

8/10 Good

Mrs F

Stayed 2 nights in Mar 2023
Response from Manager on Mar 22, 2023
Thank you for your feedback

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Manager on Mar 22, 2023
Grazie per il Suo riscotro

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute little boutique hotel with old style giant keys and a 24 hour front desk conveniently located just a block from the old city wall
Stayed 1 night in Feb 2023
Response from Manager on Mar 10, 2023
We thank you for your feedback

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2023
Response from Manager on Mar 18, 2023
We thank you for your feedback Best regards

10/10 Excellent

adalberto, GENOVA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just renewed ,extremely confortable.Room temperature very high.
Stayed 2 nights in Jan 2023
Response from Manager on Feb 3, 2023
We thank you for your feedback and we hope to see you soonbest regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was smaller than expected
Great location and service. The room was smaller than expected and it can only fit one guest, but not an issue for a solo traveler.
Stayed 2 nights in Dec 2022
Response from manager on Jan 13, 2023
Thank you for your feedback

8/10 Good

nancy

Stayed 2 nights in Sep 2022
Response from manager on Sep 24, 2022
Grazie per la Sua recensione

10/10 Excellent

SAMUEL

Stayed 2 nights in Sep 2022
Response from manager on Sep 24, 2022
Grazie per la Sua recensione

8/10 Good

Tracy

Stayed 1 night in Aug 2022
Response from manager on Aug 13, 2022
Thank you for your feedback Best regards

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, good mattress. and large beds. Breakfast is simple but very high quality and definitely worth the value.
Stayed 2 nights in Jul 2022
Response from manager on Aug 2, 2022
Thank you for your feedback