Ratings based on 585 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Posted Feb 22, 2018
Hotel v new so super clean. Everything felt good quality. Didn’t use pool or gym. Excellent breakfast. V friendly staff.
Comment from Hotel Management
Feb 22, 2018 by GM, Hotel Management
Thank you for your kind words.
5 out of 5
Recommended
for Couples
by A verified traveler from Plattsburgh NY

Wonderful Hotel with great staff!

Posted Feb 22, 2018
Great location and a decent price. Free shuttle to and from the casino any time of the night that's right they picked us up at 3 am no problem.
Comment from Hotel Management
Feb 22, 2018 by GM, Hotel Management
Thank you for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right across from Turning Stone

Posted Feb 19, 2018
My husband and I went for a Valentine weekend "get away" the hotel was very clean, the staff was friendly foe the most part. Some of the breakfast wait staff were kind of cranky, but over all we had fun. The shuttle can over to the casino was awesome! We would definitely go back, and recommend.
Comment from Hotel Management
Feb 19, 2018 by GM, Hotel Management
Thank you for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler from New york

Close to the casino with all day shuttle

Posted Feb 19, 2018
Friendly staff and shuttle to Turning stone make this a great affordable alternative to the Tower. Clean spacious rooms, will repeat.
Comment from Hotel Management
Feb 19, 2018 by GM, Hotel Management
Thank you for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fair Haven, Vermont

Great location

Posted Feb 11, 2018
Hotel was great! We were very unhappy with all the yelling from other guests during the night. From 2:26am until after 4:00am People have no common courtesy anymore. They should ask during check in if you’re here for the casino and if your not put you on a floor that will be quiet all night.
Comment from Hotel Management
Feb 17, 2018 by GM, Hotel Management
Thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2018
Staff could have been a little nicer but other than that, good stay. Satisfied.
Comment from Hotel Management
Feb 6, 2018 by GM, Hotel Management
Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Beautiful and Clean!

Posted Jan 29, 2018
Pros: Close to the Casino, plenty of parking, very Clean. Nice breakfast.
Cons: We stayed on a Friday night and it was a little loud but I guess that's to be expected.
Location: Casino
The hotel staff were very friendly and informative upon check in. The room was very clean and modern with a very comfortable bed. I would absolutely stay again.
Comment from Hotel Management
Jan 30, 2018 by GM, Hotel Management
Thank you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel to stay near Verona.

Posted Jan 29, 2018
Pros: everything was great!
Cons: Quiet time after 10 PM
Location: Recovery Sports bar and Grill was good
The only concern we had was a family in a room nearby was extremely noisy after 1100 at night.
Comment from Hotel Management
Jan 29, 2018 by GM, Hotel Management
Thank you for your comments
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel but super overpriced because of TS

Posted Jan 23, 2018
Obviously the only reason to stay here is the closeness to the casino. It is a very nice hotel and the staff were wonderful. And the shuttle was great. We had a great time at the casino, even though we don’t gamble, because the band at the turquoise tiger was amazing. But I doubt we will go again just because the price was so high.
Comment from Hotel Management
Jan 23, 2018 by GM, Hotel Management
Thank you for your comments
4 out of 5
by A verified traveler from Maine

Quick stop on road trip

Posted Jan 2, 2018
The price was right for a quick stop at the halfway point on a road trip. Pool was small and full of screaming children. Bar was nice however they were out of stock on half their menu. Room was large and microwave was a nice touch. Cobwebs all over the window.
Comment from Hotel Management
Jan 3, 2018 by GM, Hotel Management
Thank you for your comments