Ratings based on 498 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Western New York

A nice hotel close to the casino

Posted Oct 18, 2017
Cons: Everything was very nice and a large parking lot
Location: This hotel is close to the turning Stone Casino
A nice hotel close to the casino. And they have a free shuttle over to the turning Stone Casino
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Excellent

Posted Oct 10, 2017
Clean,friendly and convenient. Would stay again when I I am in town. ,
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel near casino

Posted Oct 4, 2017
myself and friends enjoyed our stay. the staff is always helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Silver Spring, MD 20906

Posted Sep 30, 2017
Pros: We only used the room for sleeping, we left early to see family and return late.
Nothing to report, Nothing to report, Nothing to report, Nothing to report, Nothing to report,
Comment from Hotel Management
Oct 1, 2017 by Peter - GM, Hotel Management
Thank you for your comments
1 out of 5
by A verified traveler

Scary experience

Posted Sep 29, 2017
Pros: Accommodations are actually nice and hotel is clean
Cons: Security obviously needs to be improved.
There literally was a riot on my floor at 2 am early on a Sunday morning on 9/24/17. There suddenly was 20-30 people screaming and fighting in the hallway. Police were called and there were at least 20 police officers that had to show up to break up what was going on. I did not feel safe and actually checked out at 2:30 AM and drove home. It was a very scary situation and obviously I would never stay there again.
Comment from Hotel Management
Oct 1, 2017 by Peter - GM, Hotel Management
Thank you James. We take security serious here at La Quinta. The fight was between three people. They rode our shuttle together, then walked into the lobby and rode an elevator together before anything happened. Our 3 security personnel were on the floor within 3 minutes of the phone call of the incident. The onlookers were sent back to their rooms . Only 5 officers responded that night. Unfortunately, alcohol played a large factor in the events of that night. Thank you for letting me report the facts of that night.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Easy to get to

Posted Sep 29, 2017
The only problem I had was the a/c did not work overnight. It was very warm until the next morning. Otherwise everything else was fine
Comment from Hotel Management
Oct 20, 2017 by Peter- GM, Hotel Management
Thank you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Pros: Staff was friendly, room was clean
Cons: if breakfast went just a little longer
Location: We stayed in Verona Ny which is right near Turning Stone casino ..we stayed for a show
Everything was great staff was friendly, room was clean and had the things we needed hair dryer, iron, fridge etc. They also had a shuttle that ran 24 hours to take us back and forth to the casino which was also great very little wait time..Breakfast was also included, which we were a little late to but we were still able to get a bagel, yogurt and coffee..I have booked this hotel again in February..
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Nice Motel near I-90 & Turning Stone Casino

Posted Sep 27, 2017
Pros: Location so convenient to I-90
Cons: Hallway noises on first floor filters into room.
Location: Turning Stone is a short distance away with the Motel providing direct shuttle service to & from with a very ample pick-up/drop-off schedule.
Personnel were very pleasant; room quite clean; well furnished (including amenities) & a comfortable size,
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly surprising

Posted Sep 26, 2017
I was traveling across country and decided to book this hotel for it's easy location on and off the highway. I was pleasantly surprised when I arrived and all of the amenities and the excellent condition on the hote
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo ny

Staff made the stay

Posted Sep 20, 2017
I booked an overnight to go to a concert at Turning Stone. What will make me go back are the staff working the evening of the 16th. They were beyond kind and helpful and so very nice to deal with. I would return anytime just because of how kind the staff are
Comment from Hotel Management
Sep 21, 2017 by Peter - GM, Hotel Management
Thank you for your kind words. I am lucky to have more than 30 employees who like to take care of our guests. We look forward to seeing you again.