Front of property - evening/night

Reviews of Hotel Palace Verona

4 out of 5
Hotel Palace Verona
Via Luigi Galvani 19, Verona, VR

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 704 reviews" "
Rating 8 - Good. 315 out of 704 reviews" "
Rating 6 - Okay. 59 out of 704 reviews" "
Rating 4 - Poor. 12 out of 704 reviews" "
Rating 2 - Terrible. 11 out of 704 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness
Basically Fine
Pro: Free parking Easy to find Not expensive Good breakfast selection Con: Could not adjust the very hot temperature. Noise from hallway Pretty basic room
Stayed 3 nights in Nov 2023

10/10 Excellent

Ronald, Boulder

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little far of a walk to the sights (35 minutes) but the free accessible parking makes up for it. Buses are available. Excellent room and staff.
Stayed 1 night in Sep 2023

8/10 Good

Laka, New Malden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good
Stayed 2 nights in Aug 2023

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within easy walking distance to Verona centre. With restaurants about 10 mins from hotel, that are excellent and less expensive than the city centre.
Stayed 3 nights in Jul 2023

10/10 Excellent

Milad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel I was impressed 😊
Stayed 2 nights in Aug 2023

10/10 Excellent

Dieter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Verona Old City. Easy walk to City, no need to drive or catch transport. Approximately 1.5 k away.
Stayed 1 night in Aug 2023

10/10 Excellent

Khadiza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Hotel Palace Verona was fantastic. Mario Ibrahim was a great host to us, ensuring we made the most out of our trip to Italy. He kindly had breakfast ready for us, provided a map of the local area with things to do and was generally just a lovely person to meet.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great hotel, 20 min walk into the main town, friendly reception. Loads of secure underground parking with big spaces.
Stayed 2 nights in Apr 2023

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , highly recommended .
Stayed 2 nights in Apr 2023

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Lovely hotel - road outside is a bit busy, the bed was a bit hard
Stayed 2 nights in Mar 2023

10/10 Excellent

Milutin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I been so far
Stayed 1 night in Mar 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel a pleasant walk from centre
Stayed 2 nights in Dec 2022

10/10 Excellent

Barakiel, Mexico

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
A little outdated but he staff and cleaned its great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2022

8/10 Good

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good economy hotel
Bathroom a little old. The rest ok. Tv too small and old
Stayed 1 night in Dec 2021

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, would stay again
Stayed one night at a standard room. Picked this hotel for reasonable price and was not disappointed. Breakfast was OK and the room was comfortable, clean, quiet and spacious. Free covered parking right under the main building. A bit far from the center.
Stayed 1 night in Sep 2021

6/10 Okay

Sigalit

Disliked: Staff & service
Stay Away
Terrible service, staff very un-friendly. Cold ambiance in this hotel. No services were offered what so ever. While everything is closed around you cannot even buy water in this hotel. I am a short person yet the bed was short for me. Horrible location. Not worth your money
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
The hotel is a bit dated but for the price it is not bad. About 20 minutes walking from the hotel and felt safe the entire time. Good espresso in the hotel
Stayed 2 nights in Nov 2019
Response from Stefania, Guest Relation Mgr on Dec 14, 2019
Dear Guest, Thank you very much for reviewing our hotel. We look forward to welcoming you again in Verona, Kind Regards!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel near to Exhibition venue. There is no kettle in the room so cannot make tea and coffee in my own time
Stayed 1 night in Sep 2019
Response from Stefania, Guest Relation Mgr on Sep 27, 2019
Dear Guest thank you so much for your comments! Kind Regards

10/10 Excellent

Zana, Kosovo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Not far from the city center and one minute walk from the busy station that takes you to city center. The girl at the reception was very nice and welcoming. She also helped us with showing a map of where the best places in town are. Would definitely go back. The breakfast was very good too.
Stayed 1 night in Sep 2019
Response from Stefania, Guest Relation Mgr on Sep 18, 2019
Dear Zana, thank you very much for your beautiful review! We are so glad you enjoyed your stay and the attitude of our team! See you soon in Verona, Kind Regards

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Stefania, Guest Relation Mgr on Sep 3, 2019
Thank you Gavin for your beautiful review! Kind Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect hotel for a trip to Verona. Excellent location, very nice staff, very clean, big rooms and bathroom, excellent parking spots
Stayed 1 night in Aug 2019
Response from Stefania, Guest Relation Mgr on Aug 30, 2019
Dear Guest, we thank you so much for your beautiful review and we look forward to welcoming you again in our hotel. Kind Regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Stefania, Guest Relation Mgr on Aug 14, 2019
Thank you for your review! Kind regards

6/10 Okay

Shahen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019
Response from Stefania, Guest Relation Mgr on Jul 9, 2019
Dear Shahen, thank you for reviewing our hotel. Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019
Response from Stefania, Guest Relation Mgr on Jun 28, 2019
Thank you for your nice review! Kind regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the price, good to reach with public transit, very friendly atmosphere
Stayed 1 night in Jun 2019
Response from Stefania, Guest Relation Mgr on Jun 17, 2019
Dear Mark, thank you for your comments. We are glad to hear from you that you enjoyed your stay! Kind Regards

6/10 Okay

Clare

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our visit to Verona
No complimentary water but in the mini fridge no sign that you will be charged no tea and coffee services in your room the breakfast was ok the room was nice the staff were great area not the best good parking facilities
Stayed 1 night in May 2019
Response from Stefania, Guest Relation Mgr on Jun 4, 2019
Thank you for your review. Concerning the minibar, prices are under the glass of the bedside table. We are glad you liked your room the breakfast and our team. Kind regards

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Stefania, Guest Relation Mgr on Jan 9, 2019
Thank you Dion! Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked a lot the spacious, clean and equipped rooms, and the good location.
Stayed 1 night in Oct 2018
Response from Stefania, Guest Relation Mgr on Oct 12, 2018
Thank you!

6/10 Okay

Teresa, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
the room does not look at all like the pictures shown. The restaurants close early,
Stayed 5 nights in Sep 2018
Response from Stefania, Guest Relation Mgr on Oct 2, 2018
Dear Teresa, thank you for the review. We will check the issue you mentioned and we thank you for enhanced it. About restaurant is closing 22:00 so really we do not think is so early. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
hotel was good room over looked main entrance and was very noisy still at 3 o'clock in the morning with people coming and going
Stayed 1 night in Sep 2018
Response from Stefania, Guest Relation Mgr on Oct 2, 2018
Thank you for the review. Sorry for the noise, probably hte hotel was heavy booked in the period. Kind regards

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Stefania, Guest Relation Mgr on Sep 28, 2018
Thank you Victor!

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at a good price
Great everything, except Wifi that was adequate but not great....Still, an awesome place for business or pleasure by the airport in my opinion.
Stayed 1 night in Sep 2018
Response from Stefania, Guest Relation Mgr on Sep 22, 2018
Thank you Serge!

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is a great hotel with kind staff. I really enjoyed my accomodation. The hotel is near the bus station without any inconcinience to go to city center.
Stayed 3 nights in Sep 2018
Response from Stefania, Guest Relation Mgr on Sep 10, 2018
Thank you Maryam!

8/10 Good

Jugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Stefania, Guest Relation Mgr on Sep 2, 2018
Thank you Jugal!

10/10 Excellent

Samantha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the outskirts of central Verona
Lovely hotel in a quiet area, just outside of the main centre of Verona. An easy 25-30 min walk in to the centre, with plenty to see on the way. Our room was one of the 'superior' ones, and it was lovely. Well-decorated, immaculately clean and comfortable. Housekeeping each day left the room like it was the first day of our stay. The only downside was the length of the bed - I'm not tall, but my feet were hanging off the end a bit. Breakfast was a standard continental affair, with a wide selection of cold foods and some hot options too. Plenty of space to eat, either inside or outside (under a shaded area). Overall, a very good choice for our stay and would definitely book again. Thanks!
Stayed 5 nights in Aug 2018
Response from Stefania, Guest Relation Mgr on Aug 22, 2018
Thank you Samantha!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Stefania, Guest Relation Mgr on Aug 20, 2018
Thank you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff Hotel a short walk from center but through a very nice part of the city A good base for the city.
Stayed 2 nights in Jul 2018
Response from Stefania, Guest Relation Mgr on Aug 20, 2018
Thank You!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Place was ok. A bit outdated and not super central. Room was clean and spacious.
Stayed 1 night in Aug 2018
Response from Stefania, Guest Relation Mgr on Aug 20, 2018
Thank you!

8/10 Good

K, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard business hotel, not swanky but clean rooms. About 30 min walk to the Verona Arena. Very nice breakfast.
Stayed 2 nights in Jul 2018
Response from Stefania, Guest Relation Mgr on Aug 1, 2018
Dear K, thank you for the nice review. Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Stefania, Guest Relation Mgr on Jul 26, 2018
Thank you Andrew!

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Stefania, Guest Relation Mgr on Jul 26, 2018
Thank you Paul!

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2018
Response from Stefania, Guest Relation Mgr on Jul 21, 2018
Thank you!

10/10 Excellent

Olympia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Verona, much to see after a delicious breakfast
Lovely lobby. Easy to reach from train station via bus #11 (about 10 m). I enjoyed the breakfast. The interior design is very modern and slick but still tasteful. A great find!!!
Stayed 3 nights in Jun 2018
Response from Stefania, Guest Relation Mgr on Jul 21, 2018
Dear Olympia, thank you for the nice review!

10/10 Excellent

John, Verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
Loved this hotel. Excellent price. Close to action and train station. Bus 11...
Stayed 1 night in May 2018
Response from Stefania Montresor, Guest Relation Mgr on May 19, 2018
Dear John, thank you for your beautiful feed back! Love to know you apreciated your stay! See you soon back in Verona. Kindest regards

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Response from stefania montesor, guest relation mgr on Apr 12, 2018
thank you!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Stefania Montresor, Guest Relation Mgr on Apr 6, 2018
Thank you Christopher for the nice review! Kind regards

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Stefania Montresor, Guest Relation Mgr on Apr 3, 2018
Thank you Christopher for your nice review! Kindest regards