Ratings based on 729 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Clean and Safe

Posted May 24, 2017
A bit far from center of town but the loaner bicycles made that a non issue for me. Secure parking and breakfast were a plus. My refrigerator never worked and was not offered any remedy or credit which was disappointing considering the heat. Had that been dealt with during the three days I would give more stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Canada

All good, like 4 star hotel

Posted May 10, 2017
Nice staff Good food Small but convenient room Location, location, location!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Posted Apr 11, 2017
Pros: Staff, location
Location: Close to the train station and a 20 minute walk to attractions.
A short walk from the train station led us to Hotel Rossi. It is very well maintained and has an excellent staff. They offered us walking directions, bus routes or bikes to use.Our room was well kept and although it overlooked a street , it was quiet. The breakfast was nice with a large selection and could be enjoyed in a sunny dayroom.
5 out of 5
by Luis

Posted Feb 23, 2017 on Hotels
Very good
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
employees very helpful with special needs
5 out of 5
Recommended
for Everyone
by A verified traveler from England

nice hotel

Posted Dec 7, 2016
Pros: Staff, breakfast.
Cons: All good
Excellent hotel about 20 mins walk to Verona main attractions, right next door to train and bus stations. Breakfast very good with staff restocking self service constantly and choice of coffee's bonus. Pleasant reception staff.
4 out of 5
by A verified traveler

Great service

Posted Dec 1, 2016 on Hotels
The service is fantastic!!!! Soooo lovely.
4 out of 5
by A verified traveler

Great cosy hotel

Posted Nov 9, 2016 on Hotels
We were pleasantly surprised by the welcoming drinks and the fruit platter which are not normally offered by 3-star hotels in Europe. Valeria at the reception desk should commended for her friendliness, warmth and helpfulness. The room was well kept and clean. One of the best 3-star hotels we've come across in our 6-city tour of Northern Italy.
4 out of 5
by A verified traveler

5 Star Customer Service but location not so great

Posted Oct 30, 2016 on Orbitz
Location: A long walk, about 30 minutes, from the old town and have to go through a dark street with some female escorts outside the hotel.
The customer service. Was the best. Everyone was so helpful and very nice. However, the location was not so great. It's in a bit sketchy part of town, the walk from the train station to the hotel was in a dark street and they were some call girls hanging out outside the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Oct 29, 2016 on Orbitz
Pros: Counter staff very friendly.
This is a good hotel and very convenient to train station.