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Get an overview of this hotel4-star Verona hotel in Borgo Venezia with free parking


Located in Borgo Venezia, this hotel is within 3 mi (5 km) of Villa La Mattarana, Juliet's House, and Roman Theater. Verona Archeological Museum is 3.1 mi (5 km) away.

Hotel Features

This hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.

Room Amenities

All 112 rooms offer free WiFi, sofa beds, and satellite TV. Minibars, room service, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

High-speed wireless Internet access is complimentary. This Verona hotel also offers multilingual staff, a garden, and concierge services. Complimentary self parking is available on site.

  • Total number of rooms - 112 
  • Number of floors - 4 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Free WiFi 
  • Laundry facilities 
  • Garden 
  • 24-hour front desk 
  • One meeting room 
  • Express check-in 
  • Luggage storage 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference center 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Shower only 
  • Satellite TV service 
  • Desk 
  • Sofa bed 
  • Free WiFi 
  • In-room safe 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Bell'Italia - This restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


  • Pets allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2 per person, per night, up to 5 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 6 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alliance Hotel Verona
  • Alliance Verona
  • Hotel Alliance Verona
  • Holiday Inn Verona East
  • SHG Hotel Verona
  • SHG Hotel
  • SHG Verona

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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Learn more.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
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Good location with car. Unfriendly staff

3 out of 5
by from fin
Posted Sep 10, 2016
With a car, this a good location at 10 minutes from town and 5 from the A4 highway. Staff seem impatient with those not speaking Italian.
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New management needs to do more to raise standards

3 out of 5
by from Cambridge, U.K.
Posted Jun 10, 2016
Pros: Free, safe parking in the hotel parking lot.
Cons: The rooms need a deep, non-routine cleaning of the carpets, furniture and walls.
I was told by a member of staff that the hotel has recently been acquired by SHG and so some improvements have been made. On the plus side, the front desk staff - in particular, Alexandra and Roberto - were friendly and very efficient. On the negative side, I got the impression that there is only superficial attention given to cleaning. The beds had clean linen and the bathroom was immaculate but the carpet was stained and the walls had dirty marks. When I pulled out the chair at the desk, I saw that it was filthy (stained, dusty, dirty) so didn't want to sit in it. What's odd is that it seems that more attention is paid to keeping the lobby and hallways clean because these looked really nice. Also, I didn't sleep very well because the room overlooked a noisy, busy road. I would have kept the windows shut if there had been air conditioning available but there wasn't, and the room was very stuffy and warm with the windows closed. Overall, I agree with previous reviewers who've said the hotel doesn't meet the standards of a 4-star property, even with recent improvements.
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Very old hotel aand the elevetors are like graves

1 out of 5
by from ıst
Posted Oct 2, 2015
Who has given 4 stArs to this hotel. The hotel is very old. We could not even use free wife in our room with two different devices. That means ıf you are two person staying at the same room you cant bıth use free wife. İt is very ridicilous
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Not a good choice

2 out of 5
Posted Sep 14, 2015
Old facility, feels like walking back into the hotel in 1970.
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3 out of 5
Posted Oct 10, 2014
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i had a fantastic stay in the hotel.

5 out of 5
by from LONDON
Posted Jun 3, 2014
Pros: I like everything it made of to be a perfect one.
Cons: The breakfast has to be inclusive like any other hotels.
Location: The location is good. Not very far to the train station and tourist area,.you can get buses easily going places. Lots of shopping malls around there.
A good experience.The hotel is perfect,the room was very clean and the staff were humble and pleasant. It was a very nice environment and a good location for family holiday.
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Terrible staff attitude

2 out of 5
by from malaysia
Posted May 21, 2014
Unfriendly staff and not helpful. Room clean but the lift is too small only can fix 2 luggage. I won't be back again for sure.
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Okay for a cheap one night stay

3 out of 5
by from Devon, UK
Posted Sep 19, 2012
The reception staff were not very friendly or helpful on arrival, offering minimal information about the area when asked! The room was clean although dark and dated. It was however cheap so I guess you get what you pay for!!
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Awful service. Stay away unless you like rudeness.

3 out of 5
by from London
Posted Sep 3, 2012
Pros: Favourite thing was leaving.
Cons: Going hungry and very rude and unhelpful staff.
Location: 30 mins from airport and 30 mins from central Verona.
Don't plan on eating breakfast. Apparently served until 12.00 on weekends. Saturday at 11 they had nothing left so gave us a biscuit. Sunday at 10 the buffet was empty bar 2 pieces of ham. Staff were rude and unhelpful. Everything was too much trouble. From calling a taxi to handing out a map. Customers are an inconvenience at this hotel. Rooms are basic but clean. Bathroom was pleasant.
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Good hotel for those with their own vehicle.

1 out of 5
by from London, UK
Posted Aug 19, 2012
Pros: Cost.
Cons: Unhelpful staff and distance from the centre.
Location: Further from the centre of town than desirable.
This hotel claims to be a four star but the service is close to probably just a 2 star; in fact some 2 stars would shine in comparison with their basic friendliness and helpful service. The fact that this hotel is a 20-minute bus ride away from the centre was made very clear at the outset. However, for traveller who lands their blind-sided, the hotel lacks the basic decency to offer some basic advice on getting around. The buses are twice every hour, a very important piece of information that would help orient you from the start. The biggest minus is that the hotel does not even bother to print a map that has the hotel clearly marked on it, so that if the more adventurous traveller would like to get to the centre on foot, they would be completely lost! The centre is a pretty do-able one-hour walk. However, without basic navigation it becomes a pretty nightmarish journey through the main motorway. This hotel fits in well as a budget option for a few nights' stay in Verona. But only if you are lucky and get one of the friendlier staff at the reception, your stay may just be pleasant. Just make sure not to take the word of some of the grumpy/unfriendly ones!
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