Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Bayern

Hotel Zentrumsnähe

Posted Jul 6, 2016
Pros: Freundliches Personal
Wir waren nur eine Nacht. Hotel ist zu empfehlen. Kurze Wege mit dem Auto ins Zentrum.
3 out of 5
by A verified traveler from Cambridge, U.K.

New management needs to do more to raise standards

Posted Jun 10, 2016
Pros: Free, safe parking in the hotel parking lot.
Cons: The rooms need a deep, non-routine cleaning of the carpets, furniture and walls.
I was told by a member of staff that the hotel has recently been acquired by SHG and so some improvements have been made. On the plus side, the front desk staff - in particular, Alexandra and Roberto - were friendly and very efficient. On the negative side, I got the impression that there is only superficial attention given to cleaning. The beds had clean linen and the bathroom was immaculate but the carpet was stained and the walls had dirty marks. When I pulled out the chair at the desk, I saw that it was filthy (stained, dusty, dirty) so didn't want to sit in it. What's odd is that it seems that more attention is paid to keeping the lobby and hallways clean because these looked really nice. Also, I didn't sleep very well because the room overlooked a noisy, busy road. I would have kept the windows shut if there had been air conditioning available but there wasn't, and the room was very stuffy and warm with the windows closed. Overall, I agree with previous reviewers who've said the hotel doesn't meet the standards of a 4-star property, even with recent improvements.
5 out of 5
by Giovanni from Ancona

Dolce soggiorno

Posted May 25, 2016 on Hotels
Troppo breve purtroppo ma con soggiorno in un albergo in cui sarei rimasto volentieri
4 out of 5
by A verified traveler

viaggio di lavoro

Posted Apr 22, 2016 on Hotels
viaggio di lavoro
4 out of 5
by A verified traveler from M

Ottima spesa per un buon hotel

Posted Apr 10, 2016
Ideale per famiglie visto l ottimo rapporto qualità prezzo
3 out of 5
by Susanna from Torino

Economico e essenziale

Posted Mar 16, 2016 on Hotels
Hotel già usato e comodo alla fiera di Verona. Non è un hotel eccezionale ma ora qualcosa sta cambiando nella gestione e devo dire in meglio. Ha un ottimo rapporto qualità/prezzo..
4 out of 5
by A verified traveler from M

Hotel in ottima posizione

Posted Mar 15, 2016
Personale molto gentile e sempre pronto ad ascoltarti e a risolvere le tue esigenze
4 out of 5
by Gaetano from Belluno

Tranquillità

Posted Dec 16, 2015 on Hotels
Comodo il parcheggio
3 out of 5
by A verified traveler from Torino

una notte di passaggio all'andata e una al ritorno

Posted Dec 14, 2015
Cons: la pulizia
adeguato il costo e il servizio per la mia esigenza breve.
3 out of 5
by A verified traveler from milano

Posted Dec 11, 2015
Cons: pulizia confort
L'albergo è situato in zona peiferica non comoda per chi vuole fruire del centro. deludente la pulizia delle zone comuni, stanza ampia, dotata di televisore piuttosto vecchio e mal funzionante.