Ratings based on 186 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Bayern
Hotel ZentrumsnähePosted Jul 6, 2016
Pros: Freundliches Personal
Wir waren nur eine Nacht. Hotel ist zu empfehlen. Kurze Wege mit dem Auto ins Zentrum.
by A verified traveler from Cambridge, U.K.
New management needs to do more to raise standardsPosted Jun 10, 2016
Pros: Free, safe parking in the hotel parking lot.
Cons: The rooms need a deep, non-routine cleaning of the carpets, furniture and walls.
I was told by a member of staff that the hotel has recently been acquired by SHG and so some improvements have been made. On the plus side, the front desk staff - in particular, Alexandra and Roberto - were friendly and very efficient. On the negative side, I got the impression that there is only superficial attention given to cleaning. The beds had clean linen and the bathroom was immaculate but the carpet was stained and the walls had dirty marks. When I pulled out the chair at the desk, I saw that it was filthy (stained, dusty, dirty) so didn't want to sit in it. What's odd is that it seems that more attention is paid to keeping the lobby and hallways clean because these looked really nice. Also, I didn't sleep very well because the room overlooked a noisy, busy road. I would have kept the windows shut if there had been air conditioning available but there wasn't, and the room was very stuffy and warm with the windows closed. Overall, I agree with previous reviewers who've said the hotel doesn't meet the standards of a 4-star property, even with recent improvements.
by A verified traveler
viaggio di lavoroPosted Apr 22, 2016 on Hotels
viaggio di lavoro
by A verified traveler from M
Ottima spesa per un buon hotelPosted Apr 10, 2016
Ideale per famiglie visto l ottimo rapporto qualità prezzo
by Susanna from Torino
Economico e essenzialePosted Mar 16, 2016 on Hotels
Hotel già usato e comodo alla fiera di Verona. Non è un hotel eccezionale ma ora qualcosa sta cambiando nella gestione e devo dire in meglio. Ha un ottimo rapporto qualità/prezzo..
by A verified traveler from M
Hotel in ottima posizionePosted Mar 15, 2016
Personale molto gentile e sempre pronto ad ascoltarti e a risolvere le tue esigenze
by Gaetano from Belluno
TranquillitàPosted Dec 16, 2015 on Hotels
Comodo il parcheggio
by A verified traveler from Torino
una notte di passaggio all'andata e una al ritornoPosted Dec 14, 2015
Cons: la pulizia
adeguato il costo e il servizio per la mia esigenza breve.
by A verified traveler from milano
Posted Dec 11, 2015
Cons: pulizia confort
L'albergo è situato in zona peiferica non comoda per chi vuole fruire del centro. deludente la pulizia delle zone comuni, stanza ampia, dotata di televisore piuttosto vecchio e mal funzionante.
Posted Nov 30, 2015 on Hotels