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Verona Spa hotels in Utica, New York

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Turning Stone Resort And Casino - Verona Hotels
Rating: 4.0 Stars
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Turning Stone Resort And Casino

5218 Patrick Rd, Verona 13478 - Map
 
 
The hotel itself, particularly The Lodge, is great, however when we checked in, they said room not ready until 5:00 pm, dinner reservation was for 6:00 pm, as I pointed out to the staff. They were not sure we would get into our room to dress for dinner, even though checkin is 4:00 pm, or earlier. We went to the casino, and they did call to say the room was ready about 3:30. When we checked in, they took a copy of my credit card, but when we returned from dinner (with a stop at a bar in the hotel), there were 4 calls on the hotel phone and my cell phone saying they had no record of my credit card!! They then called me late at night to get my credit card on the phone. Obviously, they were incompetent. Restaurant, Pino, was great.
A Traveller
Central New York's scenic Mohawk Valley is the setting for this award-winning resort, situated on more than 1,200 acres …More

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