Ratings based on 268 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Ahmad

Excellent

Posted Nov 7, 2017 on Hotels
This hotel was clean and the staff was friendly and very helpful. The decor was simple and contemporary. The spa was fantastic and the breakfast was very nice. We would have liked to take advantage of the free bikes but it rained everyday. We actually extended our stay one night. Highly recommended.
Comment from Hotel Management
Nov 17, 2017
Dear Guest, thank you for your kind feedback. We are extremely glad to hear that you and your wife enjoyed your stay, especially the atmosphere, our cuisine and the kindness of our professional staff. This makes us even more interested and joyful in making every stay wonderful as yours. We sincerely thank you and hope to welcome you again soon in our Hotel. best regards Danilo D'Angelo General Manager
5 out of 5
by Kristen

Great upgrade to apt with pool view

Posted Oct 3, 2017 on Hotels
Welcome experience was very good, friendly staff on reception and we were upgraded to an apartment - more room than we needed for our 2 night stay but we were very happy as it had a lovely view of the pool & cypress trees and all day sun. Just want we needed to relax after some hectic sightseeing elsewhere in Italy. While the photos on the website look great, the room looked a bit tired in places but it was very clean and very well equipped both in the kitchen and in the bathroom (manicure set & scented candles - nice touches!). The bed was too hard for my husband but we seem to come across this a lot in Italy and everything else in the apartment was very comfortable, including a good range of English speaking programmes/channels on the TV. The breakfast was extensive, even with the ability to request a fruit juice to be made to your recipe. However we had lunch in the hotel when we arrived and it was the worst pasta I’ve had Italy, but you don’t have to worry about that at breakfast. Being able to take one of the bikes with a bike lock - for free!- to explore the surrounding area was great! There’s not a lot to see on foot from the hotel - apart from the beach which is across the road if you go to one of the beach clubs the hotel is affiliated with- so having a bike to get around is essential. Go left after leaving the hotel and you’ll find a bit more life in neighbouring Viareggio even in late Sep. But one of best things about the hotel is the pool and relaxation areas.
Comment from Hotel Management
Oct 5, 2017
Dear Guest, your enthusiasm and appreciation for our Hotel makes us joyful and proud as a confirm that we are succeding in our job. We sincerely thank you for your kind feedback and we're looking forward to welcome you again soon in our Hotel, in order to offer you an even better and more pleasant stay. Kind Regards from all our Staff. Danilo D'Angelo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Posted Oct 2, 2017
We enjoyed our stay at UNA Hotel very much. Our room was super nice with a great view of sunset and it was made up very quickly in the morning while we had a delicious fresh and delicious breakfast! The gym was functional but very minimal but I guess not too many people go to the area for working out!
Comment from Hotel Management
Oct 2, 2017 by Danilo D'Angelo - GM, Hotel Management
Dear Guest, we are very happy to receve your wonderful review. We thank you for having shared your experience at UNA Hotel Versilia that help us to monitor the quality of our service. We are looking forward to host you again very soon Best regards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from ipswich UK

Excellent staff, good food, bikes need attention

Posted Sep 17, 2017
Pros: Staff, room, pool, SPA, food
Cons: Bikes, gym
Location: Loads to do - good to have a car to explore further though.
Very good, friendly staff. always helpful. Breakfast - extremely good. Were given a room upgrade without asking which was wonderful - room was magnificent. Pool was great, SPA was good. Having bikes on site was really good but bikes needed some serious maintenance - tyre pressures very low, bells not working, rusty chains - if you have the additional benefit of the bikes , you should keep these in good useable condition. Also the multi gym was not useable - it tried to offer 10+ exercises off one platform but ended up compromising all to such an extent it just wasn't useable - would have been better having a rack of dumbbells and barbells and a bench. Overall, hotel great apart form these 2 niggles and would definitely recommend.
Comment from Hotel Management
Sep 19, 2017 by Danilo D'Angelo, Hotel Management
Dear Warren we wish to thank you for the time spent writing e review. We are very happy to read that you are full satisfy by our professional staff and above all by food! We have taken good note of what you have written that didn't satisfy you. We will work on it in order to be perfect next time that you will visit us. in the mean time we remain best regards. Danilo D'Angelo General Manager
2 out of 5
by CK from USA

wifi very slow - unacceptable.

Posted Aug 27, 2017 on Hotels
everything was perfect, except wifi was horrible - will not go back.
Comment from Hotel Management
Oct 5, 2017
Dear Guest, I would like to thank you to have dedicated your time to leave your precious comment on UNA Hotel Versilia, that will allow us to verify the quality of our services and to approach even more to your expectations. We have taken note of your partially positive comment, and I'm sincerely grateful that you make us note the lack of Customer oriented attention you felt during your stay, this means an opportunity for us to improve our standard with the aim to fulfill your expectations in occasion of your next stay. Wishing to welcome you again as our Guest, I give you my best regards Danilo D'Angelo General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Close to beach

Posted Jul 8, 2017
A family hotel. Lots of activities for kids. Close to some nice shopping areas.
Comment from Hotel Management
Jul 27, 2017 by Danilo D'Angelo General Manager, Hotel Management
Dear Guest, thank you for your kind feedback. We are extremely glad to hear that you enjoyed your stay, thank you for your kind feedback. We are extremely glad to hear that you enjoyed your stay, especially the atmosphere and our services. Our Hotel is located next to the seaside between Lido di Camaiore and Marina di Pietrasanta; only few kilometers far, Viareggio (4km), Forte dei Marmi (6km) and Pietrasanta (6km) easy to reach with the bicycles that the hotel leaves freely at disposal of its Guests. Wishing to welcome you again as our Guest, I send you my best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Relaxing hotel across from the beach

Posted Jul 6, 2017
Very enjoyable stay. Hotel was always calm and peaceful despite many families staying there. Lovely pool which was never crowded. Lots of places to sit and relax. Staff were all excellent from front of house to breakfast staff to chambermaids Only criticism was that Internet was very poor.
Comment from Hotel Management
Jul 27, 2017 by Danilo D'Angelo, General Manager, Hotel Management
Dear Guest, I would like to thank you for leaving such a rich and pleasant comment. We are very honored by your words and happy to have created the conditions to have made your stay unforgettable. We sincerely thank you also for your kind feedback about our staff. This is a great reward for us. Therefore I'm grateful because you let us focus on the lacks you noticed, this means an opportunity for us to improve our standard with the main aim to fulfill your expectations in occasion of your next stay. Looking forward to welcome you again I give you my best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

Fantastic hotel

Posted May 9, 2017
Nice bright rooms and comfy beds. Good breakfast selection and great facilities
5 out of 5
by A verified traveler

Excellent hotel

Posted Oct 12, 2016 on Hotels
Fantastic stay. Staff were extremely helpful recommended good places to eat. The hotel was immaculate, facilities were fantastic, spa was lovely and clean. There are many nice restaurants in the local area which are in walking distance. The breakfast is excellent with a variety of choices. Definitely the best hotel in the area and well worth the money.