Ratings based on 812 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from great

Posted Jul 12, 2017
Pros: greatgreat Great great great
Cons: greatgreat Great great great
Location: greatgreat Great great great
The hotel and the staff were great The hotel and the staff were great The hotel and the staff were great The hotel and the staff were great The hotel and the staff were great
Comment from Hotel Management
Jul 20, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear Guest, We are honored you chose the Sofitel Rome Villa Borghese for your visit in the ‘Eternal City’. We thank for your praising the hotel and the staff. We genuinely look after our guests and love to indulge them. We all look forward to welcoming you back soon for another great great great great great experience. Best regards. Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Qc

Wonderful!

Posted Jul 9, 2017
My husband and I stayed at the Sofitel for 4 nights during our honeymoon. The rooms are spacious and very clean. The hotel is a short walk away from the Spanish steps and from all the expensive shops. It's a little bit of a walk from all the main attractions but still doable. The staff was very nice and offered us great recommendations for dinner. Would definitely stay again!
Comment from Hotel Management
Jul 11, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear guest, We are extremely thankful to you for this marvelous feedback! We thank you so much for mentioning into details your very satisfactory experience all throughout the hotel: the 'spacious' and 'very clean' rooms, the central location, as well as the 'very nice' staff. Your satisfaction is our main priority and we are so happy that you you spent a very nice moment with us in occasion of your honeymoon. We all look forward to welcoming you back soon during your next visit in Rome. With kind regards, Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Very nice hotel

Posted Jul 5, 2017
Pros: The location is just a little off the beaten path, but close enough to walk to nearly everything.
Location: sightseeing is all just a short walk
Great place. Nice rooms with a lot of space. Well appointed rooms.
Comment from Hotel Management
Jul 6, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear Mr Brad, Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the ‘Eternal City’. We are glad to hear that you have had an enjoyable experience with us. Thank you so much for complimenting the central yet quiet location and the well appointed rooms. We look forward to welcoming you back soon. Best regards. Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Great hotel

Posted Jul 2, 2017
Professional staff. Helpful. Clean. Centrally located. Great hotel.
Comment from Hotel Management
Jul 6, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear Mr Bill, We are honored you chose the Sofitel Rome Villa Borghese for your stay in the ‘Eternal City’. Thank you so much for this flattering feedback! Indeed, we are centrally located yet on the quiet Via Lombardia street which is an asset after a busy day of business or shopping in Rome. Thank you again for sharing your experience, and we hope to see you again on your next visit to Rome. Warm regards, Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
Pros: Great hotel, friendly and efficient and helpful staff, great roof top lounge - enjoyed the stay very much.
Great hotel, friendly and efficient and helpful staff, great roof top lounge - enjoyed the stay very much.
Comment from Hotel Management
Jun 28, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear Guest, We are delighted to hear that you had a great experience with us at Sofitel Rome Villa Borghese. We very much enjoyed reading your positive feedback. Our daily main concern is to look after our guests offering them our undivided attention. Our utmost reward is to hear our guests’satisfaction! We look forward to welcoming you again for another enjoyable experience. As you will know, 'All roads lead to Rome!'. Best regards from ‘Bella Roma’, Vanessa Lemonnier - Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Couples
by A verified traveler from England

Wonderful location for visiting Rome

Posted May 29, 2017
Pros: Location and welcome
Cons: Some of the fixtures and fittings are beginning to show their age but nothing that was a problem, tea and coffee facilities would be a good touch
Location: Easy walk to Spanish steps and Trevi fountain, nice to stroll through Villa Borghese park. We also walked to Vatican City and Forum with no problem
We stayed here for a few days whilst visiting Rome and thoroughly enjoyed it. Rooms were clean and staff wonderful.
Comment from Hotel Management
Jul 6, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear Guest, Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the Capital. We are delighted to hear that you had a ‘wonderful stay’ with us. Thank you so much for pointing out the location, the ‘wonderful’ staff and the cleanliness. Your lovely words are highly appreciated. We genuinely look after our guests and love to indulge them. Everything is important when you are away from home! We then look forward to your next visit. Warm regards. Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Couples
by A verified traveler from Boston, MA

Just Incredible!

Posted May 23, 2017
Pros: Beautiful property with amazing views. Great restaurant. Amazing staff! Thank you!!
Cons: Fitness center needed that is befitting this property.
Location: Everything in Rome is close by, either a walk or taxi ride away. Great location.
Amazing boutique-style hotel, great location, beautiful and comfortable rooms. The views of Rome and the Vatican from the 7th-floor restaurant are unparalleled. The staff is friendly, accommodating and very professional. Can't wait to go back to this hotel. 10 out of a 10.
Comment from Hotel Management
Jul 6, 2017 by Vanessa Lemonnier - Quality Manager, Hotel Management
Dear guest, I was truly glad to hear about your incredible experience at Sofitel Rome Villa Borghese. It is such a pleasure to hear how happy are our guests when they stay with us. Thank you for pointing out the 'beautiful property', the 'great location', the 'comfortable rooms', the 'great restaurant' as well as the 'amazing staff'. We look forward to welcoming you back for another ‘charming’ visit. Yours Sincerely. Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
3 out of 5
by A verified traveler from UK

elegant building

Posted May 18, 2017
Pros: close to restaurants and places of interest
Cons: cost of breakfast 30 euros exorbitant drinks at bar very expensive Pillows stained
Location: near shops
spacious room overlooking trees near Borghese gardens Staff helpful
Comment from Hotel Management
May 19, 2017 by Vanessa, Hotel Management
Dear Mrs Gina, Thank you very much for taking the time to tell us about your experience at the Sofitel Rome Villa Borghese. We thank you very much for your kind words pointing out our 'elegant building' as well as the central location. However, we would like to express our sincerest apologies for the pillow stained. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly allow me to mention that we have aligned our breakfast offering to other five star hotels in the area. Nevertheless please rest assured that I have taken note of your comments and will review these with the F&B Director. We appreciate your sharing your concerns Mrs Gina, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Amazing hotel overall! Excellent staff and service.
Comment from Hotel Management
May 19, 2017 by Vanessa, Hotel Management
Dear Guest, Thank you so much for your wonderful feedback. We do our utmost to enchant our guests and we are glad to hear that we have achieved our aim.Your satisfaction is our best reward! We look forward to welcoming you back in the near future. Warm regards. Vanessa Lemonnier Quality Manager Sofitel Rome Villa Borghese
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

4 Star Hotel, IMO, but Fabulous Stay

Posted Apr 11, 2017
Pros: the bed was sooo comfy
Cons: TV, the only English speaking channels were news and CNN kept bugging out, so we had to watch Russia TV. It was pretty funny to hear that angle.
Location: there was a coffee spot, X One Coffee a block away that had yummy lattes & the fruit store across the street from it, had affordable, delicious fruit
This hotel is listed on multiple sites as a 5 star hotel, and for me, the room and facilities aren't posh enough for that rating. I'd rate it a 4*. However, I LOVED this hotel and I had a fabulous stay. I'd easily recommend or return. The Pros: 1. Location. It's a ten minute walk to the Spanish Steps or the Trevi Fountain or the Galleria Borghese, but it is far enough away from the city center that it was restful and quiet. 2. Ambiance. It's an older building, all the rooms are different shapes, the windows are big and open easily...we slept with the window open. It felt like boutique hotel. 3. The Bed. Probably the best bed hotel bed I've ever slept in, (maybe tied with the Four Seasons Las Vegas), but this one was amazing. Lots of down pillows, crisp bed linens. We had a king bed, 4. Connecting rooms. We had a king bed room and our kids had a twin bed room connecting. This was so nice, and I had a tough time finding connecting rooms elsewhere. 5. Service. We didn't need a lot of assistance, but the service was spot on: warm, welcoming and no attitude. The doormen and housekeeping were exceptional. I also made a request prior to arrival and the response was, "yes, and how else can we help you."