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Reviews of AC Hotel Vicenza by Marriott

4 out of 5
AC Hotel Vicenza by Marriott
S.S. Padana Superiore verso Verona n.60, Creazzo, VI

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 363 reviews" "
Rating 8 - Good. 173 out of 363 reviews" "
Rating 6 - Okay. 39 out of 363 reviews" "
Rating 4 - Poor. 10 out of 363 reviews" "
Rating 2 - Terrible. 2 out of 363 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kausar

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time the staff were extremely helpful in every way. We had an amazing time.
Stayed 5 nights in Feb 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The on-site parking was a fantastic help. Really enjoyed the breakfast buffet, though juices tasted very 'fake'.
Stayed 2 nights in Oct 2023

8/10 Good

Yu Wai, Tai Po

Liked: Cleanliness, staff & service
The hotel is a little outdated. It's in the middle of a commercial area and is easy to get to by car. Breakfast was adequate. Staff were helpful. Price is reasonable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Or

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2023

10/10 Excellent

Marcin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Hotel very niece and clean, friendly staff and good food in the restaurant.
Stayed 1 night in Feb 2023

10/10 Excellent

Svitlana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view to mountain.
Stayed 1 night in Jan 2023

8/10 Good

haim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Less than 10 minutes walking to the Vicenza expo. Restaurant food is good. Staff is very nice
Stayed 5 nights in Sep 2022
Response from Guzman on Oct 8, 2022
Thank you so much for the compliments .We do the best we can.We will hope to see you soon.

10/10 Excellent

Lisa

Stayed 1 night in May 2022

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to book a room at AC Hotel Vicenza for a friend, who is a war refugee, and needed to work with the staff on arranging payment and logistics from overseas. I was very pleased how helpful the staff was. And my friend absolutely loved this hotel. If I get to visit Vicenza myself sometime, I will book there again.
Stayed 4 nights in Apr 2022

6/10 Okay

Annette

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Check your promised room features.
Friendly staff, their manager didnt care to wear mask though. Our room did not have the promised bathroom or tv size. The excuse was that it was a wheelchair friendly room. And to me thats no excuse,- they could at least have notified us before the stay. The room was ICE cold and we had to argue two days with the staff before we got to borrow a tiny stinky noisy heater. In tge meantime we had already been out to buy extra blankets ourselves. Very disappointed to be fair.
Stayed 7 nights in Oct 2021

8/10 Good

Stefano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Gadia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at AC Hotel
Absolutely amazing however, the cashier wouldn’t process my credit card as credit, they are very big on using debit. Besides that the stay was great and the staff was wonderful.
Stayed 23 nights in Oct 2020

8/10 Good

Emanuele

Stayed 1 night in Jun 2020

8/10 Good

josip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel in Vicenza
Good business hotel. It’s in a somewhat industrial area of Vicenza so not really walkable To the center but plenty of parking and good amenities.
Stayed 1 night in Oct 2019

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Patria, New York

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On one occasion it appears that the cleaning staff did not complete their cleaning in my room. I arrived with the hotel toiletries strewed across the bath tub. No new towels or toiletries. I had to call the reception desk to bring me replacements. Also, the vent above the shower is gross. It needs to be wiped. It appears to be growing mold or something Finally when I first arrived, I found that my blanket had a foul smell. I had to call the reception desk again for replacement. The gentleman working at reception made my stay much better. If it weren't for him, I would stay somewhere else as he was able to remedy all my issues quickly and sweetly.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Fair price, convenient location. Once you arrive the hotel does not have a welcoming exterior, parking area seems neglected...
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2019

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What they say about location is true
The persons working here were great. The location is not nice.
Stayed 1 night in Apr 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very nice. Modern, great comfortable bed, room service was great, located near shops, grocery stores, and main roadways.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel was in the suburb. It is more three stars to me rather than four. In general clean and functional.
Stayed 3 nights in Jan 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
AC Marriot Vicenza
Short stay, but it was nice. They have a Friendly staff and a mini bar in your room. A little warm sometimes because they shut off the A/C during fall season, I think it has to do with city regulation. My overall stay was ok. i will come back again.. this hotel also offers breakfast, if you have not had euro breakfast, I highly recommend that you try them. im sure you will like them. Thank You!!
Stayed 6 nights in Oct 2018

6/10 Okay

Guest, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nuce and stylish but the walls at too thin and I was disturbed by both neighbours either side on numerous occasions late at night.
Stayed 3 nights in Oct 2018

10/10 Excellent

Terre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Excellent and very comfortable. Quiet place to rest. Great breakfast
Stayed 1 night in Oct 2018

6/10 Okay

Ibidunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at its finest!
Stayed 3 nights in Jul 2018

8/10 Good

David, Surfers Paradise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with very friendly staff, nice bar and small but friendly restaurant. Location not all that convenient to town centre.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Great Location
Great Hotel and Location, Friendly staff. However there was no means to acquire any coffee from the restaurant close till shortly after 7am does not work well in a business environment....... no means to even boil water in your room for instant coffee. I recommend a coffee maker or at the very least an electric tea pot to boil water and maybe provide 1 or 2 coffee packs for the customer... i work late into the night and then get up early while i am on travel so without my coffee it makes it difficult to maintain the alert status i need to complete my work. outside of that this hotel is a good hotel but not yet at the great level.
Stayed 6 nights in May 2018

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Xavier Alberto

Liked: Staff & service, property conditions & facilities, room comfort
.
Normail for business trip
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff very helpful with directions to various places in the area. Parking was free and the breakfast was good.
Stayed 1 night in Oct 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Vicenza
Typical Marriott style hotel. Pity that the restaurant is closed at the weekend. Not a large room, but nicely furnished.
Stayed 2 nights in Sep 2017

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and value!
Great place to stay. Staff was very nice, room was more than adequate and very nice amenities. Rooms/lifts in Europe are always smaller than in the US but that's never a problem for me. Only downside was that there was no hotel bar - but there is a nice spot right across the street.
Stayed 4 nights in Sep 2017

10/10 Excellent

david, southapton ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel
The hotel is great. We will definitely book it next time we are in the area.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Jay, Atlanta Ga

Liked: Cleanliness
Disliked: Room comfort
Good for over night only
Stayed here For 4 Days, room rate good but over priced breakfast, dinner & bar area. The room was clean but extremely small. No dresser for clothes, we practically had to live out of our luggage. Staff was helpful but this is not a Marriott even if it has the name.
Stayed 4 nights in Jul 2017

6/10 Okay

joel

Liked: Cleanliness, property conditions & facilities
Small rooms
Convenient location to old town. Modern but really small room. Glad we stayed only one night. Efficient staff. Nice lobby.
Stayed 1 night in Jun 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017