Citotel Arverna

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Citotel Arverna

Citotel Arverna

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
12 Rue Desbrest, Vichy, Allier, 03200

Explore the area

  • Popular LocationVichy Opera9 min walk
  • Popular LocationKennedy Park13 min walk
  • Popular LocationSource des Célestins13 min walk
  • AirportVichy (VHY-Charmeil)8 min drive

Choose dates to view prices

About this area

Vichy

Located in Vichy, Citotel Arverna is in the city center and near the beach. Notable landmarks in the area include Thermes de Vichy and Église Saint-Blaise. Vichy Opera and Aquatics Stadium Vichy Community are also worth visiting.

What's nearby

  • Hall des Sources - 5 min walk
  • Thermes de Vichy - 5 min walk
  • Vichy Opera - 9 min walk
  • Kennedy Park - 13 min walk
  • Source des Célestins - 13 min walk

Getting around

  • Vichy Station - 7 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 44 min drive

Restaurants

  • Le Lutèce — 2 min walk
  • Palais Angkor — 3 min walk
  • Le Morny — 3 min walk
  • Shiki — 4 min walk
  • Restaurant La truffade — 4 min walk

About this property

Citotel Arverna

3-star Vichy hotel in Cœur de Ville, near Hall des Sources
This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and a computer station. All 23 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include first-run movies and premium bedding.
Citotel Arverna offers 23 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and first-run movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (EUR 8 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 656 ft (EUR 8 per day), from noon to 10:00 PM; discounts available; reservations required
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: EUR 10.00 for adults and EUR 7.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf

Family friendly

  • Baby bath
  • Free cribs/infant beds
  • Highchair
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • French
  • Russian

Business services

  • Computer station
  • Conference space (50 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels
  • First-run movies
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed between February 12 and February 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8.00 per pet, per night
Dogs and cats welcome
1 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.50
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10.00 for adults and EUR 7.00 for children (approximately)
  • Valet parking fee: EUR 8 per night (in/out privileges)
  • Nearby parking fee: EUR 8 per day (656 ft away; open noon to 10:00 PM)
  • Pet fee: EUR 8.00 per pet, per night
  • Service animals are exempt from fees
  • An in-room microwave is available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arverna
Arverna Hotel
Arverna Hotel Vichy
Arverna Vichy
Arverna Citotel Vichy
Citotel Arverna Hotel Vichy
Citotel Arverna Hotel
Citotel Arverna Vichy
Citotel Arverna
Citotel Arverna Hotel
Citotel Arverna Vichy
Citotel Arverna Hotel Vichy

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 92 out of 139 reviews
5 - Excellent 66%
Rating 4 - Good. 40 out of 139 reviews
4 - Good 29%
Rating 3 - Okay. 5 out of 139 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 139 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 139 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent city centre hotel
A beautifully maintained small hotel, very central for visiting Vichy. Our room (comfort plus double) was spacious, comfortable and immaculate. The owners are extremely welcoming, friendly and helpful. The breakfast buffet was copious and well presented too. We would definitely stay here again.
Stayed 2 nights in Nov 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel was excellent in all respects , location , cleanliness, delicious breakfast and very friendly reception.
Stayed 1 night in Sep 2019

3/5 Okay

Stayed 1 night in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Good hotel for stopover
Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night
We just stopped in for a night on our way to Pamplona. It was a nice relaxing evening, walked to/thru the park and had a nice dinner. I will say there did not seem to be a lot to do in the area, but the hotel was nice and the people and service were friendly.
Stayed 1 night in May 2019