Ratings based on 1,039 Verified Reviews

4.1 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Nice hotel with shuttle to casino. We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Place To Stay

Posted Jan 12, 2018
Clean, comfortable and affordable.. courteous and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good Stay

Posted Jan 11, 2018
Good hotel, good stay, excellent employees and very spacious room,
2 out of 5
by A verified traveler from Memphis

Disappointed

Posted Dec 23, 2017
Pros: Location was very good, close to I-20. It was convenient to downtown Vicksburg and well-located for the meeting I had to have the next morning.
Cons: The AC/Heating needs work, and need to service the filters and vents on a regular basis. Dust and dirt hanging out of vents is inexcusable.
When I checked in, the experience was fairly typical, nothing bad, but nothing great. The room was a bit warm. Although the room thermostat was set to 66, the room temp was at least in the mid 70's. The air intake for the AC/Heating system was FILTHY! Didn't even have to get close to see dust hangin out of the vents. Clearly, the AC/Heating system in the room had gone at least a year or more without being adequately serviced or cleaned. The bed, pillows, and bed covers were clean and comfortable. Because it was late, I was very tired, the bed was clean, and I needed sleep for a meeting the next morning, I decided not to call the desk. In the bathroom, the showerhead was square. That may not be something you'd normally be concerned about, but there were sharp corners on that showerhead. That's not a problem if you're 5'5" and it's above your head. But, I'm 6'4" and those sharp corners were at eye level for me. It was clearly something I had to be careful about the next morning when I took a shower. Having to be careful about the showerhead is something I've never experienced in any motel I've ever stayed, and I've stayed at hundreds, from cheap to expensive.
Comment from Hotel Management
Jan 3, 2018 by Sincerely, Ameristar Vicksburg, Hotel Management
Hello, Jack. Thank you for taking the time to leave us such a detailed review. We are so glad to know that you found our hotel to be in the perfect location for your needs. We will certainly pass your feedback along to our team about the air unit so we can work on any issues we find. We hope to have you stay with us again very soon so we can give you the five-star casino vacation we know we can give.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Dec 22, 2017
Clean, cheap hotel next to the interstate. Hotel staff was nice, but the place is under construction.
Comment from Hotel Management
Jan 3, 2018 by Sincerely, Ameristar Vicksburg , Hotel Management
Hello, Michael. Thank you for taking the time to leave us your honest feedback. We are glad to know that you found our hotel to be in the perfect location at the perfect price for your travels and we hope that your travels bring you back to stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from vicksburg ms

Great hotel

Posted Dec 22, 2017
I love walking into a hotel lobby and it smells so clean and fresh. And when the desk clerk is a man is dressed in suit and tie. Great beginning
Comment from Hotel Management
Jan 3, 2018 by Sincerely, Ameristar Vicksburg, Hotel Management
Hello, Ralph. Thank you for the great five-star review. We are so glad to know that we are able to give you such an amazing start to a great casino getaway each and every time you visit. We look forward to seeing your name in our reservations again very soon.
2 out of 5
by A verified traveler

Overcharged

Posted Dec 21, 2017
Reservation for 3. Only two of us could make the trip . They still charged us for 3!! They said since i went through expedia rhey couldnt do-any thing about it!! Will not use expedia again
Comment from Hotel Management
Jan 3, 2018 by Sincerely, Ameristar Vicksburg, Hotel Management
Hello. Thank you for choosing to stay with us and for taking the time to leave us your feedback.We are disappointed that your stay was not what you were expecting. We hope that you decide to book with us again in the future where we can give you the five-star casino vacation we know we can.
3 out of 5
by A verified traveler from Philadelphia

It's a gamble even at the hotel.

Posted Nov 23, 2017
Pros: pillows and bed matresses
Cons: offer non smoking rooms
They allow smoking in every room. The ground floor rooms are fine and not really smokey. Plus they'll run an atomizer. They do use a scent in the public areas of the hotel but it's kind of too strong. The hotel seems a little sterile to me... it's nice enough though. The pillows and the beds are fantastic. Very comfortable. TV and using it is confusing. Hot water and great water pressure. I don't know quite what was off for me... I think the repairs and renovations made it not as comfortable.
Comment from Hotel Management
Nov 29, 2017 by Sincerely, Ameristar Vicksburg, Hotel Management
Thank you for choosing to stay with us, Randy. We are so glad to know that you had a good stay with us and that you enjoyed your room. We appreciate you taking the time to leave us your feedback and hope to have you as our guest again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indialantic, FL

Posted Nov 15, 2017
Very comfortable stay. The room was large with very comfortable beds, and very clean. The bathroom was large and clean also. The staff were friendly and helpful.
Comment from Hotel Management
Nov 29, 2017 by Sincerely, Ameristar Vicksburg, Hotel Management
Hello, Karen. Thank you for taking the time to let us know how great you enjoyed your stay. We are glad to see your stay was comfortable and we also hope to have you as our guest again in the future.
2 out of 5
by A verified traveler from houston

Safety

Posted Nov 6, 2017
Shower & floors are dangerous. No breakfast facilities... everything is across the road, must take bus!
Comment from Hotel Management
Nov 29, 2017 by Sincerely, Ameristar Vicksburg, Hotel Management
Hello, Jane. Thank you for taking the time to leave us your honest review. We are disappointed that your stay with us wasn't what you were expecting. We hope that the shuttle back and forth to the casino was always on time and the view from your hotel atop the hill was great. We will forward your comments to our team for review and work on any issues we find.