- Liked: Staff & service, property conditions & facilities
The staff was friendly at check in but upon checking out no one was to be found, even after waiting for 15 minutes. Typically I don’t need someone to check out but I did want to let someone know about the shower being dirty and hair, not mine, being all over the shower. I understand being low on housekeeping staff and not cleaning while we were their due to COVID-19 but I don’t understand not cleaning between guests. Plus housekeeping repeatedly knocking on the door to clean the room at 8:30 am when checkout isn’t until 11am or in our case late checkout at 1pm shouldn’t be something that happens. I stay here on most of my visits to the area and this is the first time I’ve had this experience.