Ratings based on 207 Verified Reviews

4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Ridgewood, NJ

Beautiful resort hotel in excellent location

Posted Sep 5, 2017
Pros: Service. atmosphere
Location: Walk to the waterfront area.
Wonderful staff. kind, helpful, caring. Lovely surroundings. good restaurant. Highly recommended!
Comment from Hotel Management
Sep 11, 2017 by AmandaP, Hotel Management
Thank you for staying with us! We appreciate your feedback and look forward to welcoming you back soon.
5 out of 5
for Everyone
by A verified traveler from Miami

Magnificent hotel at the waterfront.

Posted Aug 30, 2017
Great size rooms and very modern bathrooms with lots of space, great service and great breakfast.
5 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Absolutely stunning island suite. We loved the One and Only and can't wait to return.
5 out of 5
by Chantal

Posted Aug 9, 2017 on Hotels
Beautiful hotel with the the most professional and caring staff.
5 out of 5
for Families
by A verified traveler from Ocean City


Posted Jul 31, 2017
Pros: everything
Cons: nothing
Location: perfect location
Just got home from my trip to South Africa . I usually don't comment on past hotels but in this case I feel the hotel is truly a property that deserves it. This is possibly the finest hotel that I ever stayed in. From the moment you arrive to the moment you depart the staff makes you feel like you the most important guest staying there. If you're going to be spending time in such a wonderful city like Cape Town then choose an equally wonderful hotel.
5 out of 5
by A verified traveler

Outstanding service and location

Posted Jul 9, 2017 on Hotels
Amazing hotel and you can walk to the V&A waterfront!
5 out of 5
by Warren


Posted May 16, 2017 on Hotels
Overall extremely good. Great location, great facilities, great service, relatively expensive but still great value. Highly recommended
5 out of 5
by Brett

Gem of Cape Town!

Posted May 15, 2017 on Hotels
Awesome hotel and staff!!!! Had a lovely stay in Cape Town.
5 out of 5
for Everyone
by A verified traveler from NH, USA

Intimate yet convenient

Posted May 11, 2017
Our first stay at this brand. Impressed with staff and amenities. Great attention to detail. An intimate oasis yet convenient to the sights and things to do in Cape Town.
5 out of 5
by Frank

This traveler left a rating score only Posted Mar 23, 2017 on Hotels