Ratings based on 246 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
for Couplesby A verified traveler
Posted Dec 22, 2017
hotel staff was second to none. Very helpful and generous, even given the current state of drought in Cape Town. Great location for shopping and restaurants.
for Everyoneby A verified traveler
Great location, great hotelPosted Nov 10, 2017
We were in 1208, and had the perfect view of Table Mountain. It was a little windy (you could hear the wind outside) and when we mentioned it to reception, they sent people up right away to check the door seals. The bed was comfortable, breakfast was delicious, service was helpful. I hated to leave.
An excellent stay with friendly helpful staffPosted Sep 5, 2017 on Hotels
Excellent hotel, well appointed and in the right location. Staff were really helpful an very friendly. We really enjoyed our stay and would recommend. The restaurant was excellent.
by A verified traveler
Posted Aug 17, 2017 on Hotels
for Everyoneby A verified traveler from Austin
Great location and helpful staffPosted Jul 27, 2017
Pros: Friendly and helpful staff; location
Cons: Light bar at mirrors was hard to use for shaving and makeup
Location: V&A Waterfront just a stone's throw away!
Location is tough to beat -- close walking distance to V&A waterfront, but also tucked away so it is quiet and removed from the hustle and bustle. Super friendly staff willing to help with directions and recommendations and bookings. Generous breakfast. Nice extras, like sweet treats beside bed at night. Small negative: poor lighting at bathroom mirrors (looks cool, but not super functional). But a small issue relative to a great stay in a great location.
Queen VicPosted Jun 25, 2017 on Hotels
The best thing this hotel has going for it, is it's location and accessibility to the V&A Waterfront, which I found to be rather convenient. My previous reservations in other 5 Star Hotels in and around the same area were far more memorable in terms of the aesthetics and the personal touch offered.
by shashi kumar
Not BadPosted Jun 9, 2017 on Hotels
The hotel needs to be refurbished,especially the bathrooms.The shower and the sinks gets clogged daily. Service is found wanting.We had asked for a room with a balcony and on arrival was told we have to pay extra for the same and we paid to get it.
for Everyoneby A verified traveler from Hong Kong
Great locationPosted May 15, 2017
This hotel is perfectly located on the V&A waterfront within walking distance to a large number of restaurants and attractions on the waterfront. The hotel's restaurant was fantastic for both breakfast and dinner.
by A verified traveler
Nice location close to water front, great breakfaPosted Apr 15, 2017
Was not too impressed as a five star hotel and for the price we paid
for Everyoneby A verified traveler from Westport, CT and NYC
Very nice hotel and very nice staffPosted Apr 15, 2017
Pros: location and it being quiet
Location: waterfront va market
Great hotel. clean and very nice staff. I would stay here again if staying by the waterfront. You get what you pay for, which is comfort and convenience. All in all no complaints. Thanks.