Ratings based on 415 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

Nice hotel close to shopping

Posted Nov 22, 2017
The room is very clean and all the staff at hotel is kind and helpful.
Comment from Hotel Management
Jan 7, 2018 by Lisa Hufkie ~ Front Office Manager, Hotel Management
Dear Tetsuji, Thank you so much for your review, I am glad that you enjoyed your stay with us . We look forward to welcoming you back to the hotel in the near future. Yours Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Awesome place... really wonderful that really helps out with anything. the concierge is really accommodating and the food is really good!!
Comment from Hotel Management
Jan 10, 2018 by Lisa Hufkie ~ Front Office Manager, Hotel Management
Dear Guest, Thank you for your review, we appreciate the positive feedback regarding our staff. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area again soon, please do not hesitate to give us a call. Yours Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel , convenient to the waterfront

Posted Nov 11, 2017
Pros: location and friendliness also enjoyed to access to the Commodore next door
Cons: nothing
Location: Very convenient for sightseeing and taxi from hotel gave us a wonderful inner city tour for very nominal charges.
Very convenient for access to the hop on and hop off bus.
Comment from Hotel Management
Jan 10, 2018 by Lisa Hufkie ~ Front Office Manager, Hotel Management
Dear Gwen and Daniel, Thank you for your positive comments.I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything that we can help you with. Yours Sincerely
5 out of 5
by Velogan

Amazing stay

Posted Oct 20, 2017 on Hotels
Amazing will definitely come back
Comment from Hotel Management
Oct 27, 2017
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
5 out of 5
by Barbara

Great hotel, great location!

Posted Oct 16, 2017 on Hotels
Lovely hotel close to the V&A Waterfront. Staff were fantastic, especially my husband's morning pancake chef! Would definitely stay there again!
Comment from Hotel Management
Oct 27, 2017
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed our pancakes and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, CA

Perfect Location

Posted Oct 15, 2017
Pros: Excellent location, clean rooms and friendly staff. The bar was great too!
We only had two days in Cape Town, and the Portswood Hotel helped to make them Count. The hotel is perfectly situated within walking distance of the V&A Waterfront, and the city bus tour company. We took advantage of both these sites. The hotel was very clean and the staff were top notch. I highly recommend this hotel.
Comment from Hotel Management
Oct 27, 2017 by Muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Thank you for recommending our Hotel. Muneeb Eksteen Guest Relations Department
5 out of 5
by ADRIAN

Great central hotel with class

Posted Sep 28, 2017 on Hotels
A very pleasant and comfortable hotel. We highly recommend this as a place to stay in the vibrant waterfront area of Capetown. Great coffee and offers a fine buffet breakfast.
Comment from Hotel Management
Oct 27, 2017
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
5 out of 5
by Asa

Posted Sep 28, 2017 on Hotels
The room (a suite) was lovely with all we needed. Nice shower, WiFi, great bed, nice furniture. Everybody helpful at front desk. Enjoyed restaurant & bar
Comment from Hotel Management
Oct 27, 2017
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed our breakfast and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveler from Cali, Colombia

Great Ubication

Posted Aug 27, 2017
Well, a llttle old hotel but comfortable, great breakfast very near to waterfront that is its best advantage the people who attend was kind and every on the room was ok
Comment from Hotel Management
Sep 6, 2017 by muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great Location, great hotel!

Posted Aug 14, 2017
Pros: Location location location!
Cons: Another outlet near beds.
Location: Waterfront, hop on hop off bus, shopping.
Very helpful and professional staff, very located hotel steps away from the waterfront. Lovely breakfast included with our room. Beautiful updated bathroom.
Comment from Hotel Management
Sep 6, 2017 by muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. We will look into the outlet issue. Muneeb Eksteen Guest Relations Department